Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Pinkgold
Average customer rating
4.2
(227 Reviews)
Rating breakdown 227 reviews
5 Stars
149
4 Stars
27
3 Stars
17
2 Stars
12
1 Star
22
80%of customers recommend this product.
(
111 out of
138)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB S938U Unlocked - Titanium Pinkgold
Customer Rating
5
Outstanding phone
on March 14, 2025
Posted by: Matt
from Virginia
Expertise:Expert
An outstanding smart phone. The display, features and performance are outstanding over the s23u. I was unsure about upgrading but I am glad I did it. Just about everything out performs the s23u
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Bad photo quality
on March 14, 2025
Posted by: Laza
The worst photo quality ever. If you buy this phone you are downgrading.
Response from Samsung USBy R&R Team, March 14, 2025
Hey there Laza, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We understand how valuable the camera of your device is to you, and we would love to help you troubleshoot the photo and video quality of your device. We have provided links to a few articles to help you adjust the settings and ensure the camera operates as intended. We have also shared a link to the Samsung Support Team if this experience continues or you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
CTC Samsung
on March 14, 2025
Posted by: CarlosTC
Tenía muchas ganas de tener un Samsung espero tener una mejor experiencia
Written by a customer while visiting Samsung US
Customer Rating
4
I cant wait to access my unlocked phone
on March 12, 2025
Posted by: JohnMichael
I really just wanted to get on my deskrop but i locked and forgot the pin
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Honesty Features
on March 11, 2025
Posted by: LIVE2LOVE
from Minnsota
I picked the right product and I am so happy to enjoy it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
26daniella
on March 11, 2025
Posted by: 26daniella
Keep it in your mind when you get your profit from Dallas Texas
Written by a customer while visiting Samsung US
Customer Rating
5
Best Yet - As Expected
on March 10, 2025
Posted by: jpopcorn
from Henderson NV
Expertise:Intermediate
This is every bit as good as one would expect. Fast with a great screen. The new software is the most intuitive yet. Android auto works great. Connectivity, as in 5G, internet, Bluetooth, mobile hotspot, is excellent. Sound quality is noticeably improved, as is the camera. I miss the flip case setup and ease of use, however.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Missing s pen actions so much. Used everydayknow..
on March 10, 2025
Posted by: Little Sparrow
from Maine
I miss my 24 Ultra. If id know I'd lose my s pen operations I would of never upgraded. Just got watch 7 for camera button. Call assis is annoying always goes off. Can't disable it. Other than those things I love the phone! S pen has always been my thing. Had all the notes! S 22 another great phone. I'll be keeping this one for a long time. A lot of learning to do. Samsung is there anyway to fix this s pen problem. I have s9 plus tablet. Will never trade it!
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US