Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - White
Average customer rating
4.5 out of 5
4.5
(1,850 Reviews)
Open Ratings Snapshot
Rating breakdown 1,850 reviews
5 Stars
1,348
4 Stars
307
3 Stars
106
2 Stars
36
1 Star
53
92%of customers recommend this product. 
(
1,221 out of 1,328
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - White
Customer Rating
5 out of 5
5
Amazing!!
on March 1, 2025
Posted by: Nir Raz
from Miami
Expertise:Beginner
Verified Purchase:Yes
What an amazing device! Gorgeous look. Feels great on hand and huge screen which is so useful
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 10, 2025
Thank you for your amazing review, Nir! We're immensely thrilled to see that you love the Galaxy Z Fold6! Its stunning design certainly turns heads, and we aimed to create a device that not only looks beautiful but also feels great in your hand. The expansive 7.6-inch main display truly elevates your multitasking experience, whether you are streaming, gaming, or working on the go. We are glad you find the large screen so useful. It's perfect for maximizing productivity and enjoyment. Every feature, from the enhanced Flex Mode to the integrated S Pen support, is designed to make your daily tasks more convenient and enjoyable. Your feedback means a lot to us and inspires us to keep innovating. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Z5
on March 10, 2025
Posted by: Samsung
3month my very happy
Zfloud5 very good
Reza heydari
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ai
on March 25, 2025
Posted by: Ayush
Good phone very nice product Ai good work for phone
Response from Samsung USBy R&R Team, May 22, 2025
Thank you for your review, Ayush! It's great to see that you're enjoying the Galaxy Z Fold6. We love to see you appreciate the AI capabilities! With Note Assist on Samsung Notes, you can easily manage meetings and translate notes. The new transcription feature also makes capturing voice recordings seamless. We’re glad the productivity enhancements are making a difference for you. If you ever have any questions or concerns, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving my Fold 6.
on April 4, 2025
Posted by: Ricky
from Chicago, IL
Expertise:Expert
Verified Purchase:Yes
Even though the Fold 6 is not much different from the Fold 5 the upgrades are noticeable. The squared edges and bigger screen is noticeable and makes the experience much .ore enjoyable.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 4, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6, Ricky! We're thrilled to see that you appreciate the noticeable upgrades from the Fold 5. The squared edges not only provide a sleek and modern look but also enhance grip, making it easier to hold during everyday use. We are glad you find the larger screen to be a significant improvement. It truly transforms multitasking and entertainment experiences. With the expanded display, you can enjoy vibrant visuals whether you are streaming your favorite shows or working on the go. We are constantly working to enhance user experience and it's awesome to see that you are enjoying these improvements. If you have any questions or concerns, please dont hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Da cam da big fold screen everything
on April 13, 2025
Posted by: Scar
from Cincinnati ohio
Expertise:Intermediate
Best phone no phone can do what Samsung galaxy z fold 6 can do
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 14, 2025
It's great to hear from you, Scar. Thank you for sharing your honest thoughts about the Galaxy Z Fold6. The Z Fold6 truly stands out with its innovative features and capabilities. It combines the functionality of a traditional phone with the versatility of a sleek tablet, offering a unique experience. With Galaxy AI integrated throughout, it enhances productivity, creativity, and everyday tasks. Features like Circle to Search, Note Assist, and Photo Assist showcase its ability to simplify and elevate user interactions. Your feedback highlights the exceptional qualities of the Galaxy Z Fold6, and we appreciate you sharing your perspective! For any questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
External memory
on April 19, 2025
Posted by: Rondo Rigby
from Winston-Salem, NC
Expertise:Expert
This phone is what I've dreamed of having my entire life. I'm 48 years old now, and I have one GIANT complaint. Removable storage. I was raised on microchips and floppy disks. The idea will never cease to be implanted deep within my reasoning centers as an absolute MUST have accessory. I've enjoyed years of unmounting memory cards and popping them into any other device to enjoy their contents with ease. Get with it, goobers! Make me a proud and happy gadget owner again!! Thank you!
I would recommend this to a friend!
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy R&R Team, April 21, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6, Rondo. We’re excited to see that this phone is what you've dreamed of. We completely understand your desire for removable storage, especially given your background with technology. The Galaxy Z Fold6 is designed to enhance your multitasking experience with its expansive 7.6-inch main display. This allows you to enjoy multiple apps on one screen seamlessly. While we recognize that removable storage is an important feature for many users, we’ve focused on providing internal storage options of up to 1TB to accommodate all your apps, photos, and files. Your passion for technology drives us, and we hope that the unique features of the Galaxy Z Fold6 resonate with you. For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Z6 fold phone is great!
on April 25, 2025
Posted by: Doc Barry one
I loved my Z4 phone, but I am so pleased with the upgrade to the Z6. The fold phone by Samsung works beautifully. I especially thank Samsung for making it lighter and easier to handle. I recommend the Z6 fold phone unconditionally and enthusiastically!
Response from Samsung USBy R&R Team, April 28, 2025
Thank you for sharing your enthusiastic feedback about the Galaxy Z Fold6, Doc! We’re pleased to see that you’re enjoying your upgrade from the Z Fold4. The Galaxy Z Fold6 offers significant improvements, including a lighter and slimmer design that makes it more portable and easier to handle. Weighing just 239 grams, it’s lighter than its predecessor, and the refined dimensions enhance its usability. The foldable design continues to provide a seamless experience, beautifully combining the functionality of a phone and a tablet. We truly appreciate your recommendation, and we’re thrilled that the Z Fold6 has exceeded your expectations! If you have any questions or need assistance with anything, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I done got the 5 so I had to get the 6😁
on April 30, 2025
Posted by: David R
from Southwest Oklahoma
Verified Purchase:Yes
I owned a Fold 5 and really liked it. I had it for a little under two years. But when Samsung gave me an offer I couldn't refuse, I got the 6, and so far it's great. Not much difference from the 5, but you'd be surprised how much difference two centimeters makes.
Response from Samsung USBy R&R Team, May 1, 2025
It's great to hear from you, David. Thank you for sharing your thoughts on the Galaxy Z Fold6! It's great to see that you're enjoying the upgrade so far. You mentioned the slight differences, but one of the standout features of the Z Fold6 is its lighter and slimmer design, weighing in at just 239 grams. This makes it much more pocketable than the Z Fold5, which we hope you find convenient for everyday use. Additionally, the performance enhancements are impressive with a 17 percent improvement in CPU performance, a 20 percent boost in GPU, and a remarkable 42 percent increase in NPU capabilities compared to the Z Fold5. These upgrades ensure a smoother and more efficient experience whether you are multitasking or enjoying your favorite apps. We hope to hear more from you in the future. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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