Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - White
Average customer rating
4.5 out of 5
4.5
(1,850 Reviews)
Open Ratings Snapshot
Rating breakdown 1,850 reviews
5 Stars
1,348
4 Stars
307
3 Stars
106
2 Stars
36
1 Star
53
92%of customers recommend this product. 
(
1,221 out of 1,328
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - White
Customer Rating
5 out of 5
5
Looking forward to the fold 7
on June 27, 2025
Posted by: David V
Verified Purchase:Yes
Probably the best phone I have ever had. The folding to a bigger screen comes in handy! And I have the case with the s pen and that helps with productivity and some games.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Buen día
on June 29, 2025
Posted by: Capitanfrio
Cuando lo use podré hacer mi opinión del teléfono
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Solid phone with some Issues not in previous Gen
on June 30, 2025
Posted by: NickS
from IL
Expertise:Expert
Previously had the Folds 3, 4 and 5 which were all 5 stars
Pros
-Slightly wider outer screen helps with typing
-Design is great overall with slightly better crease control
-Interior screen quality and durability is better
Cons
-Battery Life is unacceptable an needs to increase off the same 4400 mA in the previous phones. Cannot get anywhere close to a full day even with light use. Never had an issue with the previous 3 Folds
-25 Watt charging doesn't cut it in 24/25
- I've had two Fold 6 phone since the charging failed on the 1st one and after a month of dealing with Samsung support was able to get a replacement
- Same camera quality as the previous three phones
-Battery life is terrible and the 25 watt charging no longer cuts it.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
5 out of 5
5
Value
2 out of 5
2
Response from Samsung USBy R&R Team, June 30, 2025
Thank you so much for sharing your detailed feedback about the Galaxy Z Fold6, Nick. We truly appreciate your loyalty as a long-time user of the Fold series. We’re glad to see you enjoy the design improvements, especially the wider outer screen and enhanced crease control, as well as the upgraded durability of the interior display. However, we hate to you haven't had a great experience with the battery life. We understand how important it is to have a device that can keep up with your daily activities. We appreciate your insights on this and assure you that we are continuously working toward improving our technology. To assist you further, we’d love to help troubleshoot your concerns about battery performance and charging. Please check out the link below for tips that may help enhance your experience with the Galaxy Z Fold6. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy Fold 6
on July 2, 2025
Posted by: Gene
Verified Purchase:Yes
Good product. Hope the next phone 7 will be better
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Z Fold6
on July 5, 2025
Posted by: adfdav
Expertise:Intermediate
Verified Purchase:Yes
Phone is great so far. It's to early to really give it a score o five star. But the phone is great so far.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone
on July 8, 2025
Posted by: Enrique
Verified Purchase:Yes
Excellent phone, a bit trimmer than my Fold4. Very happy with it. Smart switch worked flawlessly.
Response from Samsung USBy R&R Team, July 8, 2025
Thank you for your feedback on the Galaxy Z Fold6, Enrique. It's great to know you find it to be an excellent phone and that you appreciate its slimmer design compared to the Z Fold4. We're glad Smart Switch worked flawlessly for you. It really is designed to make transferring your content to your new device as easy as possible. Once again, we appreciate you sharing your thoughts with us. If you have any questions or need assistance, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on July 11, 2025
Posted by: Russellc817
from Hendersonville nc
Verified Purchase:Yes
So far I like the z fold 6. Its nice having a big screen at times.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Response from Samsung USBy R&R Team, July 11, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6, Russellc817! It's great to know that you're enjoying the larger screen. It really does make a difference for multitasking and enjoying content. If you have any questions or concerns, please feel free to reach out to us at Samsung Support. We appreciate your feedback and look forward to your continued experiences with our products! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better on
on July 11, 2025
Posted by: Blooming
Verified Purchase:Yes
No edge when folded. Definitely an upgradenfrom past generations
I would recommend this to a friend!
Features
4 out of 5
4
Written by a customer while visiting Samsung US
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