Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - White
Average customer rating
4.5
(1,850 Reviews)
Rating breakdown 1,850 reviews
5 Stars
1,348
4 Stars
307
3 Stars
106
2 Stars
36
1 Star
53
92%of customers recommend this product.
(
1,221 out of
1,328)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - White
Posted by: Sunny
from Bloomington
Verified Purchase:Yes
It is so easy and fast to move data and set up a phone. Even though it is a folder phone, it is slim and there is no inconvenience even though it is carried.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Psadovnik
Verified Purchase:Yes
Best experience ever. It was quick, easy and reliable experience. I am happy with my phone.
Response from Samsung USBy R&R Team, June 23, 2025
Thank you so much for your feedback about the Galaxy Z Fold6, Psadovnik! We love to see that you found your experience quick, easy, and reliable. The Z Fold6 is designed to enhance your daily life with its innovative features, and it's awesome to know that it has met your expectations. If you ever have any questions or need assistance in the future, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Needed a tablet sized phone, got a deal,
on June 25, 2025
Posted by: Jeltez
from Michigan
Expertise:Expert
I pilot UAS and I need a tablet phone. Where do I start? Had the Z Fold 6 not been essential "free" I would not have bought it. The crease in the middle of the screen is more annoying than the gap in my Surface Duo screens. I have yet to figure out how to get two apps up at the same time like I can with the Duo. And the overall screen size is small in comparison.
The front screen could go away and I would be fine with that. The camera is nice, but I have cameras for a reason. And my cameras are easier to handle. Pictures come out okay. Where this phone works is screen resolution. Duo is still better but this is a close second. If I can get a similar deal on a Fold 7 I might give it a try. Really hate the crease in the middle of the screen.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
2
Value
2
Written by a customer while visiting Samsung US
Posted by: Raul
from El Paso Texas
Expertise:Expert
Verified Purchase:Yes
Excellent model I love it the foldable side is even better than the one I had which was the 4th generation
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Love it, faster and better build than the fold 5 who had a problem with the inside screen protector
Response from Samsung USBy R&R Team, June 26, 2025
Thank you for your amazing feedback on the Galaxy Z Fold6, William! We’re so glad to see that you love its faster performance and superior build quality. With the Fold6 being lighter and slimmer at just 239 grams, it’s designed to be even more pocketable, making it a perfect companion for your daily adventures. Plus, the upgraded processor elevates performance across the board, with CPU performance improved by 17%, GPU by 20%, and NPU by 42% compared to the Fold5! Your satisfaction is our top priority, and it’s wonderful to see how these enhancements impact your experience. If you ever need anything, don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: DR Drizzy
from Indiana
Expertise:Expert
Verified Purchase:Yes
Great device and best foldable! The only thing i would like is better cameras!
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: Jos4
Verified Purchase:Yes
This is my third Fold phone. Where are you hiding the 3 dots so I can alphabetize my apps. Still watching videos to learn difference in fold 6 from other folds I have had.This phone is not user friendly.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, June 27, 2025
Thank you for sharing your experience with the Galaxy Z Fold6. We understand that adapting to a new interface can take some time, and we appreciate your patience. To alphabetize your apps, simply swipe up on the home screen, and you’ll see the three dots at the bottom of the screen. We hope this helps make your experience smoother! If you have any further concerns or questions, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: B123
Expertise:Expert
Verified Purchase:Yes
Much lighter than the previous. Hinge seems more durable. Love the crafted black look of the phone. Multitasking is a breeze with the fold. It's a pc in your pocket. Camera much improved as well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US