Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - White
Average customer rating
4.5
(1,850 Reviews)
Rating breakdown 1,850 reviews
5 Stars
1,348
4 Stars
307
3 Stars
106
2 Stars
36
1 Star
53
92%of customers recommend this product.
(
1,221 out of
1,328)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - White
Posted by: Walter
from Washington DC
Verified Purchase:Yes
Great new experience, I used for short time, but I am happy for the switch..
I would recommend this to a friend!
Features
5
Performance
4
Response from Samsung USBy R&R Team, January 7, 2025
Hey Walter! Thank you for sharing your thoughts on the Galaxy Z Fold6. We’re thrilled to hear that you’re enjoying your new device! The Z Fold6 is designed to enhance your multitasking experience, and it’s great to know you’re making the most of it, even if you've only had a short time to explore its capabilities. With its stunning 7.6-inch main display featuring an improved Flex Mode, the Z Fold6 allows you to do more simultaneously, whether you're multitasking, watching videos, or playing games. The device is powered by the Snapdragon 8 Gen 3 for Galaxy processor, delivering exceptional performance and efficiency to handle all your apps seamlessly. We’re also proud of the advances in the Z Fold6’s camera system, featuring a triple-lens setup with 50MP wide, 12MP ultra-wide, and 10MP telephoto lenses that capture stunning photos in any lighting condition. Plus, the durable all-day battery life ensures you can keep up with your busy lifestyle. Once again, we appreciate your honest feedback. If you have any concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: PLP61
from Elizabethton, TN
Expertise:Intermediate
Verified Purchase:Yes
I really like the phone. There is a visible crease when you open the phone, but it's not bad and often not noticiable. The inside screen is very glossy so it's not the best in sunshine, but again, it's not unbearable. Still new to the phone, but I don't think there will be any issues. I do like the battery life, a lot more than my older S22.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
2
Response from Samsung USBy R&R Team, January 31, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold! It's great to hear that you're enjoying the phone. The visible crease is a characteristic of our innovative folding design, and many some find it becomes less noticeable with use. As for the glossy inside screen, we recognize that it can reflect sunlight, but we believe it enhances the vibrant colors and overall visual experience. Each device is engineered to withstand over 200,000 folding and unfolding cycles, ensuring durability for over five years with regular use. If you ever have any concerns, remember that Samsung offers Z Assurance, which includes a one-time discounted repair for the interior folding screen, provided you register your device with a Samsung account. You can easily access this through our support page. It's also great to hear that you're enjoying the improved battery life compared to your S22. Our advancements have focused on providing a more long-lasting experience. If you have more feedback or questions, feel free to reach out to us at Samsung Support. Enjoy your Galaxy experience! -Kelvin
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Written by a customer while visiting Samsung US
Posted by: MJHMARC
from New York
Expertise:Intermediate
Verified Purchase:Yes
Moving from the fold 3 to the fold 6 I had no idea how much of a big upgrade it would be! Feels so much better in hands from the design and weight difference.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Captcarl
from Pendleton OR
Expertise:Expert
Verified Purchase:Yes
I was concerned the thickness of folded with protective cover would detract from portability. It is great in hand and in pants pocket. I have a cover with stylus in hinge and 3 credit card pocket on back. I am nothing but thrilled so far with performance and UI. Searching web, reading documents greatly enhanced with folded out screen. Battery life as good or better than my S23512Ultra. I have used for 2 weeks now.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Harrysoccer
from Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
I am really enjlying the phone. Its a good phone to use
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Tom Jurcak
from Seattle, Washington
Verified Purchase:Yes
Supper, Supper phone. It just had slight damage. Two smallblack dots appeared on the edge of interior screen. I been to busy to take care of it, even if I can.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from phoenix ,AZ
Expertise:Intermediate
Verified Purchase:Yes
nice phone. wide screans , good for entertainment and office work
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Nadja
from SC
Expertise:Expert
Verified Purchase:Yes
The trade in experience was so easy to follow, and the new Fold is perfect. Very happy with my purchase and with the rebate promotion offered.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US