Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - White
Average customer rating
4.5 out of 5
4.5
(1,850 Reviews)
Open Ratings Snapshot
Rating breakdown 1,850 reviews
5 Stars
1,348
4 Stars
307
3 Stars
106
2 Stars
36
1 Star
53
92%of customers recommend this product. 
(
1,221 out of 1,328
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - White
Customer Rating
4 out of 5
4
Great phone. Camera sucks.
on September 30, 2024
Posted by: Pancho
from Austin, TX
Expertise:Intermediate
Verified Purchase:Yes
They phone itself is amazing. I love all the features it has, screen is amazing and the feel is sturdy. The only reason it got a 4 star is because of the camera. You pay soo much for this phone to have an ok camera.. not even ok.. the s24 ultra has a way better camera.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A satisfied Samsung customer
on October 1, 2024
Posted by: Billy R
from New York,NY
Verified Purchase:Yes
I've been a Samsung customer for a few years now and I've always been satisfied with their products and i remain a faithful customer of Samsung
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice
on October 1, 2024
Posted by: Nemasis
from Dallas, TX
Verified Purchase:Yes
I like the phone. This is my first fold phone. It seems to be durable. But I highly recommend buying a case for it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung delivers another great product!
on October 1, 2024
Posted by: Maurice C
Verified Purchase:Yes
Great device! Offers all the capabilities shown in YouTube videos and online, I'm very excited to have this product.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great choice
on October 1, 2024
Posted by: Johnny bermudez
from Ecuador
Expertise:Expert
Verified Purchase:Yes
Excellent choice, recomended this mobile, gran uso
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Worth it
on October 1, 2024
Posted by: 01Lexus74
from Dayton, Ohio
Expertise:Expert
Verified Purchase:Yes
I do like gt he size of my S22 Ultra screen better for a front screen. The Z Fold is lighting fast though. It is very to use just small when folded. I am 6 ft 4in and the phone feels much smaller.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Just what I needed.
on October 1, 2024
Posted by: Anonymous
from Winston-Salem, NC
Expertise:Intermediate
Verified Purchase:Yes
Love this phone. I'm older and wear glasses, so I thought this phone would help and it does! Anytime I need to read something small, I open it up. It is super fast and the battery is long lasting. I'm still learning all that it can do and having fun doing it. The camera is amazing.
My husband loved mine so much, I bought one for him also.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Samsung's Galaxy Z Fold 6 fails to deliver
on October 1, 2024
Posted by: Gene
from Florida
Expertise:Expert
Verified Purchase:Yes
Great, but not as an upgrade from the Galaxy Z Fold 5. As a very long time and loyal Samsung customer who regularly updates to the latest model I was really disappointed with the Galaxy Z Fold 6. After six generations of this model one would expect more the barest minimum to even be considered as a next generation device. It might be time to at least look at competive offerings. Sorry Samsung, but uou seem to have lost interest in being a market leader.
No, I would not recommend this to a friend.
Response from Samsung USBy Social CommerceOctober 2, 2024
Salutations Gene,
Thanks for taking the opportunity to review your Samsung Galaxy Z Fold6. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Here's how the Z Fold6 differs from its predecessor: at 239 grams, the Galaxy Z Fold6 is lighter and slimmer than the Galaxy Z Fold5, making it more pocketable. An upgraded processor elevates the Fold6's performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to Galaxy Z Fold5. In terms of battery life, a single charge lasts longer on the Z Fold6 than the Z Fold5. Though the Z Fold6 features the same 4400mAh battery as Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. Pretty cool, right? Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. If you would like to share any other feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a dedicated Samsung customer.
- Debra

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Written by a customer while visiting Samsung US
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