Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB S936U Unlocked - Coralred
Average customer rating
4.4 out of 5
4.4
(148 Reviews)
Open Ratings Snapshot
Rating breakdown 148 reviews
5 Stars
107
4 Stars
18
3 Stars
7
2 Stars
4
1 Star
12
87%of customers recommend this product. 
(
77 out of 89
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB S936U Unlocked - Coralred
Customer Rating
5 out of 5
5
Samsung s25 plus
on October 15, 2025
Posted by: Anonymous
from San Francisco
Expertise:Intermediate
Verified Purchase:Yes
Awesome phone easy to use and processor is pretty fast
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 16, 2025
Hello there Jaskaran singh, we appreciate your feedback on your Samsung Galaxy S25+. We love hearing how much you are finding this phone to be so awesome for your usage needs, and that the processor is working fast for you. We have provided a link to the Samsung Support Team to assist you further any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loved the phone
on October 15, 2025
Posted by: Pranikaa Varshini
Expertise:Intermediate
Verified Purchase:Yes
Loved the product and color of the phone. Sucha awesome popping color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 17, 2025
Hey there Pranikaa Varshini, thank you for your feedback on your Samsung Galaxy S25+. We are so happy to hear that you are enjoying the usage of your phone, and that you are loving the beautiful color of the device. We have provided links to resources to assist you with additional features like Galaxy AI, align the settings to your preferences, and answer any questions that come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on October 11, 2025
Posted by: Anonymous
from NC
Expertise:Intermediate
Verified Purchase:Yes
This phone was going to be my first purchase after upgrading from my Note 8s. I couldn't afford it at the time, but eventually saw an opportunity. This phone is powerful and can do the things that I need and depend on doing.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Reliable phone*
on October 11, 2025
Posted by: Pascual G
from Jersey shore, nj
Expertise:Intermediate
Verified Purchase:Yes
Great , reliable phone. Just enought to boost my old phone the 21+. Software and hardware performed well.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on October 9, 2025
Posted by: Jeffrey
Verified Purchase:Yes
Luv this phone. It has a great camera and a ton of ram!
Response from Samsung USBy R&R Team, October 10, 2025
Hey Jeffrey, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We are so happy to hear that you are so in love with this device, and finding the camera so amazing for your photos and videos. We have provided a link to the complete manual for your device to assist you further with features like Galaxy AI. We have also shared a link to the Samsung Support Team to offer additional assistance if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Slow brand new phone everything slow
on October 9, 2025
Posted by: B Tab
Verified Purchase:Yes
Slow brand new phone everything is low like old phone
Performance
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, October 10, 2025
Hi there B Tab, thank you for your feedback on your Samsung Galaxy S25+. We know how important your phone is to you, and how frustrating it can be when your device is not aligning to your expectations. We have provided a link to a few articles to help you adjust the refresh rate, and maximize the speed of your phone. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S25+
on October 7, 2025
Posted by: Dana
from Kansas City, Mo
Verified Purchase:Yes
I'm love with it! I upgraded from a Samsung Galaxy s10e so I was overdue. I am so happy with my S25+!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Mic not working correctly on calls answered using
on October 5, 2025
Posted by: Mahathi
Expertise:Expert
Verified Purchase:Yes
Having issues with Mic 2 when answering calls on speakerphone
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Response from Samsung USBy R&R Team, October 6, 2025
Hello Mahathi, we appreciate you taking time out of your day to share your feedback on your Samsung Galaxy S25+. We know how important your phone calls are to you, and we would love nothing more than to assist you in being able to take your phone calls in any way you choose. We have provided a link to an article to help you troubleshoot the microphone on your device at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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