Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB S936U Unlocked - Coralred
Average customer rating
4.4 out of 5
4.4
(148 Reviews)
Open Ratings Snapshot
Rating breakdown 148 reviews
5 Stars
107
4 Stars
18
3 Stars
7
2 Stars
4
1 Star
12
87%of customers recommend this product. 
(
77 out of 89
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB S936U Unlocked - Coralred
Customer Rating
1 out of 5
1
Horrible Camera, Functionality, and Bloated Apps
on June 27, 2026
Posted by: JohnJr
The worst photo I ever had! This garbage has the worst camera functionality, photos can never be taken in straight lines, and trying to match the angle of the phone'scsmera to snap shots is horrible. This garbage phone also does not allow editing photos where you can crop them in square or rectangle shapes. The notifications, and repeat of every app ( Samsung and Google) makes the phone extremely bloated. This garbage company needs to decide whether it wants to be in the business of making horrible phones or OS. This company is trying to compete with everyone and everything. A disgusting phone. I would take any phone over this garbage.
Response from Samsung USBy R&R Team, June 29, 2026
Hey there JohnJr, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We understand how frustrating it is when your device is not operating as intended or expected, and we would love nothing more than to help you. We have provided links to articles to help you with the different camera settings and features for the best possible photos and videos, as well as one that helps with photos that may appear blurry. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
By far my most favorite phone ive ever had
on June 10, 2026
Posted by: Dangersmom3
from John day Oregon
Expertise:Intermediate
This is wifire my most favorite phone. I've ever had the camera is outstanding. I've never not had service and I live in the boonies
It's super fast.I couldn't recommend it more.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great
on June 1, 2026
Posted by: Rocky
I love the display the battery life is amazing durability is fire camera texted most beautiful pictures with live performance
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My mistake!
on May 22, 2026
Posted by: Fergie
Worst phone of my life now I am on my 4th phone which of course is giving me trouble is giving again !
I wish I never traded my s10 ultra for this Samsung
25 ultra .
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Help
on May 4, 2026
Posted by: Faisal
from 843/01,Kazi colony, maijdee court, Noakhali.
Expertise:Expert
Please help me 🙏. In this time. I remember this always.
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Upgraded from A54 to S25+
on April 26, 2026
Posted by: Denis
from Great Falls Montana
Verified Purchase:Yes
Been great so far. Love the size. Great speed, great performance. Camera needs updating.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Mystery phone
on April 22, 2026
Posted by: Howar knight
Verified Purchase:Yes
Attemting you charge, it is approximately fifty fifty success. Simply won't charge sometimes. I had to go by a wireless charger which helps. Some times the keys just start.
taken off as if somebody is tapping on its on as if someone is tappping them makes it hard for me to send a text. it is a mystery. the most expensive phone ever bought is the most problematic.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, April 22, 2026
Hello Howar knight, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We know how frustrating it can be when your device is not operating as intended. We have provided a link to a troubleshooting guide to help you with the charging of your device. We have also shared a link to the Samsung Support Team to assist you with the experience you mention with your display and any additional questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice Phone
on April 19, 2026
Posted by: Camper4ever
from Pennsylvania
Expertise:Intermediate
Verified Purchase:Yes
I love the coral color! The battery is lasting longer than my previous phone (s10+). There are many features that I miss, mostly the jack to plug in ear buds without an adapter.
I would recommend this to a friend!
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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