Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 256GB S936U Unlocked - Coralred
Average customer rating
4.4 out of 5
4.4
(148 Reviews)
Open Ratings Snapshot
Rating breakdown 148 reviews
5 Stars
107
4 Stars
18
3 Stars
7
2 Stars
4
1 Star
12
87%of customers recommend this product. 
(
77 out of 89
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 256GB S936U Unlocked - Coralred
Customer Rating
5 out of 5
5
S25 plus
on January 16, 2026
Posted by: Pearl
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Im loving my new s25+. Long battery life and AI feature is an advantage. The trade-in process is seamless and hassle free.
S25+ surely is the best value phone in the s25 line up.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJanuary 28, 2026
Hey Pearl, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We love hearing how pleased you are with the all-day battery life and features of Galaxy AI on your device. We have provided a link to the Samsung Support Team for your convenience. They can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on January 13, 2026
Posted by: David
from Albany, GA
Expertise:Intermediate
Verified Purchase:Yes
This phone replace my very OLD S9+. Easy transition and swapping my “Stuff” over from old to new. Having to learn a few new things, but even at 69 I can learn a few new tricks.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJanuary 15, 2026
Hi David, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are happy to hear that you found the transition and inital setup of your new device to be so easy. We have provided a link to the complete manual for your device to assist you with the exploration of your device. We have also shared a link to the Samsung Support Team to assist you if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Its great and certainly an upgrade
on January 13, 2026
Posted by: Polymur
Expertise:Expert
Verified Purchase:Yes
So far the phones great, i went from an s23+ and its not so bad but my only caviat keeping this from being a straight upgrade is how the AI features are not hard coded into the phone if they werent this would be a 5 star phone and i wish i could disable sensors but at least i can still control my camera and microphone just wish it was still one button still good phone though just not the best
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R TeamJanuary 13, 2026
Hi there Polymur, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S25+ with us. We are happy to hear that you are overall pleased with the usage of your new device. We have provided a link to the complete manual to help you with all of the capabilities and ways you can customize your device to best align to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25+
on January 5, 2026
Posted by: Sylvia Cardoza
from Mercedes, Texas
Verified Purchase:Yes
Everything is just fine working well so far very happy with it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJanuary 6, 2026
Hey Sylvia Cardoza, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are happy to hear that you have been so pleased with the inital usage of your device. We have provided a link to the complete manual for your device to help you discover additional capabilities, including Galaxy AI. We have also shared a link to the Samsung Support Team if you have questions about your device as you continue usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
The data could not be converted.
on January 1, 2026
Posted by: IB SU
Verified Purchase:Yes
I've always used Samsung phones, but the reason I wouldn't recommend them this time is that a lot of data couldn't be transferred over.
Response from Samsung USBy R&R TeamJanuary 2, 2026
Hi there IB SU, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We know how important all of your data is to you every day, and how distressing it can be when your new device is not setup as expected. We have provided a link to the Samsung Support Team for your convenience. They can work with you on any and all options you have available to resolve this matter. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lbsg55
on January 1, 2026
Posted by: Larry
from Colombia
Expertise:Intermediate
Verified Purchase:Yes
Great product, easy to work with, nice size screen, not to heavy, good camera.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R TeamFebruary 6, 2026
Hi Larry, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We love hearing how pleased you are with your device, and how easy you are finding it to use every day. We have provided a link to the Samsung Support Team for your convenience. They can assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone- small improvements
on January 1, 2026
Posted by: D Lewis
from California
Expertise:Expert
Verified Purchase:Yes
The galaxy S25+ is just slightly improved from the S23+ I had , but I feel like Samsung focused on everything so nothing is a major jump. Camera software feels more refined, Ai is helpful, battery is a little better , and the phone is a little faster. Can't complain.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R TeamFebruary 5, 2026
Hi D Lewis, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We are pleased to hear that you are enjoying the usage of your device, and finding so many features have been refined and updated. We have provided a link to the full manual for your device to help you with additional features like Galaxy AI. We have also shared a link to the Samsung Support Team if you have questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Not much of difference between S23+
on January 1, 2026
Posted by: Rigo
Verified Purchase:Yes
Not much if a difference between S23+ and S25+
I skipped S24+ I bet you they are the same.
I would recommend this to a friend!
Response from Samsung USBy R&R TeamFebruary 5, 2026
Hey Rigo, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are pleased to hear you are happy with the usage of your device, and we would love to help you discover all of the enhanced capabilities available on your device. We have provided a link to the complete manual as a companion to your exploration of the features available on your device including Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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