Customer reviews from blackanddecker.com
Black+Decker - 20V MAX 1.5Ah Lithium Ion Battery (LBXR20)
Average customer rating
1.9
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
12
4 Stars
6
3 Stars
0
2 Stars
7
1 Star
58
22%of customers recommend this product.
(
14 out of
64)
Customer Reviews for Black+Decker - 20V MAX 1.5Ah Lithium Ion Battery (LBXR20)
Customer Rating
1
Weak
on October 17, 2018
Posted by: _Dano_
from Fort Knox, KY
Gender:Male
I have given this review high scores and low scores; does not matter what I write. Black and Decker keeps moderating, which is a fancy term for censoring, so I give up. I am returning my new 60V Trimmer and Sweeper. Time to try Snapper, Dewalt, or Worx...
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com
Customer Rating
4
Great for use on all 20V Max devices
on August 22, 2019
Posted by: AJRBOSS
from Hilton Head, SC
Gender:Male
Holds a charge well...would be nice to get a little longer charge on some devices like the leaf blower
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Customer Rating
2
Useless battery
on June 2, 2020
Posted by: Jking
Battery takes up to 18 hours to charge and only lasts 30 minutes really not a product to buy
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com
Customer Rating
1
Bad Battery with product
on June 24, 2023
Posted by: Mathdude66
from Cedar Rapids, Iowa
I purchased the 20 V max cordless drill, driver for my son-in-law. And the battery immediately when connected to the charger, said the battery was bad. Definitely could not get the battery to charge or work with the drill. I’ve always been happy with Black & Decker, but this really hurts. It’s integrity.
No, I would not recommend this to a friend.
Response from blackanddecker.comBy Maria, Social Media , June 26, 2023
Hello.
I appreciate your feedback on the battery and I'm sorry to hear about the issue. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and reference ticket (#7528370) so we have all information available from your review. I look forward to hearing from you so we may assist you with a solution.
Thanks, Maria BLACK+DECKER
I appreciate your feedback on the battery and I'm sorry to hear about the issue. Your satisfaction is our top priority. Please contact support at WECARE@sbdinc.com and reference ticket (#7528370) so we have all information available from your review. I look forward to hearing from you so we may assist you with a solution.
Thanks, Maria BLACK+DECKER
Written by a customer while visiting blackanddecker.com
Customer Rating
5
Works Great for me
on November 12, 2024
Posted by: BP153
from Florida
I am seeing all these reviews about how the batteries are no good. I have a drill and weed trimmer and 3 batteries I know I've had for at least 15+ years, and they are all still going strong. I have noticed a slight drop in time-of-use power, but for being this old, I am More than satisfied with the performance.
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Customer Rating
1
1.5 Ah not enough for anything.
on June 18, 2018
Posted by: Bill47
from Port Charlotte, FL
Gender:Male
Bought trimmer yesterday. It came with two 1.5 batteries. Charged them yesterday and used them today. Each battery lasted 15 min. Need three or four of them at that rate.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com
Customer Rating
2
TOOL GOOD BATTERY POOR
on July 22, 2018
Posted by: jerry74
from Bristol, CT
Gender:Male
I bought the tool two years ago. The trimmer is great, but I need 3 batteries to do my yard properly. My old 18v NiCad machine only used 2 batteries.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com
Customer Rating
1
Black&decker lithium ion batteries.
on August 4, 2018
Posted by: Tony m
from Sevierville Tennessee
Gender:Male
20 volt will not hold a charge I would not recommend this product
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com