Customer reviews from blackanddecker.com
Black+Decker - 20V MAX 1.5Ah Lithium Ion Battery (LBXR20)
Average customer rating
1.9
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
12
4 Stars
6
3 Stars
0
2 Stars
7
1 Star
58
22%of customers recommend this product.
(
14 out of
64)
Customer Reviews for Black+Decker - 20V MAX 1.5Ah Lithium Ion Battery (LBXR20)
Customer Rating
5
Battery useless
on May 8, 2024
Posted by: Sucks
from Pennsylvania
Battery was useless after only two years of minimal use.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com
Customer Rating
5
Great Value. Trouble free operation.
on May 10, 2024
Posted by: Bjgarner43
Have used these for years for all of my yardwork tools. I look for tools now that take this battery before they are all gone.
Written by a customer while visiting blackanddecker.com
Customer Rating
1
Batteries Weaker Each Year
on October 9, 2024
Posted by: Darryl2594
I decided to go all electric and bought BD 12 inch trimmer with 2 batteries, then a reciprocating saw and a blower. Total of 4 batteries all bought in 2019 and 2020. Each year they are weaker . One runs for 30 seconds and the other 3 run about 3 to 4 minutes. Originally they gave about 10 minutes each on the trimmer.
Response from blackanddecker.comBy Lee, October 17, 2024
Hello Darryl. I appreciate your feedback on the LBXR20 and I'm sorry to hear about the issue with run time. Your satisfaction is our top priority. We will be reaching out to you with the email provided to assist you further.
Written by a customer while visiting blackanddecker.com
Customer Rating
1
B&D weed eater thar uses 20v 1.5 AH
on May 18, 2025
Posted by: Care
I bought this trimmer and got 2 batteries and I thought oh boy this is great. Unfortunately that is not how it is. These batteries last about 10 minutes then are dead. Recharging takes forever. I have to do my yard in 3 day increments. My advice to others is DO NOT BUY!!!
Response from blackanddecker.comBy Andy, CRAFTSMAN, May 20, 2025
Hello Care, I appreciate your feedback on the 20V MAX* POWERCONNECT™ 1.5 Ah Battery
LBXR20, and I'm sorry to hear the battery doesn't last. This is not the kind of performance we expect from our products. We will be reaching out to you via email at the address you have provided to assist you further.
Thanks, Andy, Social Media Team.
LBXR20, and I'm sorry to hear the battery doesn't last. This is not the kind of performance we expect from our products. We will be reaching out to you via email at the address you have provided to assist you further.
Thanks, Andy, Social Media Team.
Written by a customer while visiting blackanddecker.com
Customer Rating
2
Had to be replaced already
on March 22, 2020
Posted by: Disappointe
Had the product roughly 1.5 yrs and the battery is dead and won't take a charge.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com
Customer Rating
1
Fast draining battery
on April 9, 2020
Posted by: NNNNNNNNNNNNNN
from NY
Gender:Male
Just bought a brand new b and d edger. Charged the battery for 8 hours, Was actually only goood for 15 minutes of edging. Charged it again and the results were the same...15 minutes of actually edging. The edger is great. The battery not so great.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com
Customer Rating
1
Garbage
on May 12, 2020
Posted by: Arodin
from Guelph Ontario
I've had the drill for about 6 months. Only used it three times for quick small jobs. When I tried to use it again the battery won't charge. Shows a blinking red light indicating the battery is damaged. It has been used for less the 15 min total.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com
Customer Rating
4
Light weight easy to use
on June 8, 2020
Posted by: Sally Jo
from Neillsville Wi
Gender:Female
Bought 1 week ago. Light weight is easy to use. My frustration is I can use maybe less than 45 min. Then have to recharge battery which takes several hours. Time consuming to use to trim areas. The trimmer it self I like. The battery needs to last longer for trimming.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddecker.com