Customer reviews from blackanddecker.com
Black+Decker - 20V MAX 1.5Ah Lithium Ion Battery (LBXR20)
Average customer rating
1.9
(83 Reviews)
Rating breakdown 83 reviews
5 Stars
12
4 Stars
6
3 Stars
0
2 Stars
7
1 Star
58
22%of customers recommend this product.
(
14 out of
64)
Customer Reviews for Black+Decker - 20V MAX 1.5Ah Lithium Ion Battery (LBXR20)
Customer Rating
1
Charger says defective
on January 16, 2025
Posted by: Edheins
from Fountain Valley CA.
Battery will not charge charger flashing red light
I would recommend this to a friend!
Response from blackanddecker.comBy CS, January 24, 2025
Hello. We appreciate your feedback on the LBXR20. We are sorry to hear that you are having problems with your tool. Your satisfaction is our top priority. We have reached out to you via email at the address you have provided to assist you further with this matter.
Thanks, Mitzy, BLACK+DECKER
Thanks, Mitzy, BLACK+DECKER
Written by a customer while visiting blackanddecker.com
Customer Rating
1
Breaks after very little usage
on December 6, 2024
Posted by: jordan20
Light usage with a B&D drill. After a few months of not using the battery, it will no longer charge - flashing red light whenever it's plugged in.
Response from blackanddecker.comBy CS, December 13, 2024
Hello. We appreciate your feedback on the LBXR20. We are sorry to hear that you are having problems with your tool. Your satisfaction is our top priority. We have reached out to you via email at the address you have provided to assist you further with this matter.
Thanks, Mitzy, BLACK+DECKER
Thanks, Mitzy, BLACK+DECKER
Written by a customer while visiting blackanddecker.com
Customer Rating
5
Works Great for me
on November 12, 2024
Posted by: BP153
from Florida
I am seeing all these reviews about how the batteries are no good. I have a drill and weed trimmer and 3 batteries I know I've had for at least 15+ years, and they are all still going strong. I have noticed a slight drop in time-of-use power, but for being this old, I am More than satisfied with the performance.
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Customer Rating
1
Batteries Weaker Each Year
on October 9, 2024
Posted by: Darryl2594
I decided to go all electric and bought BD 12 inch trimmer with 2 batteries, then a reciprocating saw and a blower. Total of 4 batteries all bought in 2019 and 2020. Each year they are weaker . One runs for 30 seconds and the other 3 run about 3 to 4 minutes. Originally they gave about 10 minutes each on the trimmer.
Response from blackanddecker.comBy Lee, October 17, 2024
Hello Darryl. I appreciate your feedback on the LBXR20 and I'm sorry to hear about the issue with run time. Your satisfaction is our top priority. We will be reaching out to you with the email provided to assist you further.
Written by a customer while visiting blackanddecker.com
Customer Rating
1
Just Throw Them Away Now....
on August 13, 2024
Posted by: Beloselo
These don't last. Not only short lived battery life when using a piece of equipment but after a few years, the battery won't even hold a charge. We have 3 of them that we use for a leaf blower and batteries are junk.
Response from blackanddecker.comBy BLACK+DECKER, August 14, 2024
Hello Beloselo, I appreciate your feedback on the LBXR20 20V MAX* POWERCONNECT™ 1.5 Ah Battery and I'm sorry to hear they are not holding a charge. Your satisfaction is our top priority. We will be reaching out to you via email at the address you have provided to assist you further.
Thank you, Roxy
Thank you, Roxy
Written by a customer while visiting blackanddecker.com
Customer Rating
5
Awesome product!
on June 2, 2024
Posted by: JimC
from Colorado
I bought a trimmer, blower combo and a drill that each came with a battery about 20 years ago. I also bought an extra battery with a charger about 18 years ago. The 20 year old batteries have just now stop holding a charge, and the 18 year old one is still going strong. I am going to be getting a couple more replacement batteries soon. Highly recommend. Batteries out lasted the trimmer by a few years.
I would recommend this to a friend!
Written by a customer while visiting blackanddecker.com
Posted by: Stick it
Verified Purchase:Yes
New battery won't hold a charge what a waste of time and money
No, I would not recommend this to a friend.
Response from blackanddecker.comBy Thanks, Deeris BLACK+DECKER, June 27, 2024
Hello, I appreciate your feedback on the LBXR20 and I am sorry to hear it will not take a charge. Your satisfaction is our top priority. We will be reaching out to you via the email provided.
Written by a customer while visiting blackanddecker.com
Customer Rating
2
Batteries are Junk
on May 21, 2024
Posted by: 10minuteBattery
I purchased the B&D trimmer last fall and am already looking to get something else.... because these batteries literally last 10 minutes at the most and then need to be charged for hours for them to last another 10 mins. Do not waste your time or money with this product. It's junk.
Response from blackanddecker.comBy Thanks, Deeris BLACK+DECKER, July 1, 2024
Hello, your feedback is valuable as we consider every piece of feedback we come across. Please be advised string trimmers, blowers and mowers require a lot of energy so the runtime will be short. A higher Ah/Amps battery will provide a longer runtime. If you have other BLACK+DECKER 20V batteries the can, be used as well. The model BDCAC202B is a fast charger and rates the LBXR20 to charge in 45 minutes.
We have documented your comments and sent them to our product team for review and future consideration. It is feedback like yours that allows us to make improvements.
We have documented your comments and sent them to our product team for review and future consideration. It is feedback like yours that allows us to make improvements.
Written by a customer while visiting blackanddecker.com