Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr 2024 256GB (Unlocked) - Beach Sand
Average customer rating
3.9
(103 Reviews)
Rating breakdown 103 reviews
5 Stars
61
4 Stars
13
3 Stars
7
2 Stars
6
1 Star
16
71%of customers recommend this product.
(
51 out of
72)
Customer Reviews for Motorola - Refurbished Excellent - razr 2024 256GB (Unlocked) - Beach Sand
Customer Rating
5
The Script is Flipped!
on August 12, 2024
Posted by: Micah B.
from Columbus, OH
Perfect for me! I am happy with my purchase! The 2024 Razr has great functionality, cool camera options and customizations that really make me feel hip. I love showing it off and letting others see that I have flipped the script!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 13, 2024
Hi Micah, We’re thrilled that you’re enjoying the Razr 2024 and all its cool features. It’s fantastic to know the functionality, camera options, and customizations are hitting the mark for you. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
What a great phone
on January 26, 2025
Posted by: earnric
from Tempe, AZ
I've used Moto phones for the last several years and this is a great on. Fast, compact, with a great screen. Highly recommended.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 27, 2025
Thank you so much for the fantastic feedback, Earnric. We're so glad to hear you're enjoying your new Moto phone. Speed, compact design, and a great screen are exactly what we strive for, and it’s great to know we're hitting the mark for you. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Buy This Phone
on September 10, 2024
Posted by: aljones
from Kanarraville, Utah
I absolutely love this phone. It is different and fun. I have very small hands and love the outer display. I really don't use the inner display much. But when I need it a large screen, it works wonderfully. I am not much of picture-taker. However, I honestly don't have any complaints about the camera quality. Also, the camcorder mode is just too fun. I am a millennial mother of three just for reference. This phone does everything I need it to and is just so fun to have. The beach sand color is beautiful. The size is perfect. It fits in any pocket and doesn't slip out of everything. I have had zero issues with the battery life. I can get a couple days out of it most of the time. It keeps up with my late-night internet browsing just fine without having to worry that the battery is going to die. I do recommend a fast charger. This phone will charge in no time on one. If you're on the fence, go for it, buy this phone.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, September 10, 2024
Thank you so much for your wonderful feedback, Aljones. We’re thrilled to hear that you’re enjoying your phone and that it fits perfectly into your lifestyle. Your recommendation means a lot to us, and we’re delighted that the phone is everything you hoped for. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Love this
on August 11, 2024
Posted by: kiddo939
from Wolfforth, texas
Still learning, but would really like to learn how to put apps on phone onto Android Auto screen. One issue, I can't figure out how to change first screen with four icons to something else on phone
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, August 12, 2024
Thank you for reaching out and sharing your feedback with us, Kiddo939. We appreciate your interest in learning more about Android Auto and customizing your phone’s screen. We stand by our phones and we'd like to address your concern. Please check the email that we have sent you so we can further discuss this matter. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Razor Phone
on August 12, 2024
Posted by: Dona
from Kentucky
I love this phone! Very efficient, very pretty. This is my second razor flip, so happy I purchased it.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, August 12, 2024
Thank you so much for your positive feedback, Dona. We're thrilled to hear that you're enjoying your Moto Razr and that it's meeting your expectations. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Razr plus
on June 25, 2025
Posted by: Fr8train
I received my phone a month ago and I love it. I am still learning some things about it but, it's user friendly and very nice.
Response from motorola.comBy Mitch, Motorola Customer Care, June 25, 2025
Hi Fr8train, Thank you for your lovely feedback! We're so glad to hear you're enjoying your new phone and finding it user-friendly. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
1
Very bad quality do not buy it will break quickly
on September 7, 2025
Posted by: Dummywho
After 13 months a very light use open the screen and the screen just fell apart into pieces called Motorola and they would do nothing about it unfortunately the phone is on a 3-year payoff but obviously it's so badly designed will break after 1 year do not buy this product it is horribly made called Motorola they wouldn't do nothing about it even though it was a known design flaw.
Response from motorola.comBy Carlos, Motorola Customer Care, September 8, 2025
Hi Dummywho, We're truly sorry to hear about your experience. It’s very disappointing when a device fails, especially with such light use and just outside the warranty period. We understand how frustrating it must be. We have sent you an email for further review.
Written by a customer while visiting motorola.com
Customer Rating
5
Color,size,photos, over all EVERYTHING!
on April 20, 2025
Posted by: Mizz Monique
from Chicago Illinois
I bought my razor about 2 months ago and I love it still learning things about it but so far I love it and it is my favorite color also win win in my book.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, April 22, 2025
Hi Mizz Monique, Thank you for the wonderful review! We're so glad to hear that you're loving your phone, from the color and size to the photos, and that it's still your favorite after two months! It's awesome that you're discovering new things about your phone, and we're happy to be part of your tech journey. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.
Written by a customer while visiting motorola.com