Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr 2024 256GB (Unlocked) - Beach Sand
Average customer rating
3.9
(103 Reviews)
Rating breakdown 103 reviews
5 Stars
61
4 Stars
13
3 Stars
7
2 Stars
6
1 Star
16
71%of customers recommend this product.
(
51 out of
72)
Customer Reviews for Motorola - Refurbished Excellent - razr 2024 256GB (Unlocked) - Beach Sand
Customer Rating
5
Very happy with new phone
on June 11, 2025
Posted by: Kevin777
I bought this a month ago and I am so happy that I did. The phone is much faster than my moto e. I watch alot of videos to and the picture and sound are great.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 13, 2025
Thank you for sharing your experience, Kevin777. We’re so happy to hear how much you’re enjoying your new phone! It’s great to know you’re noticing the speed upgrade and that the pictures and sound are making your videos even better. We appreciate you being part of the Moto family! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
3
Great phone, not the best for higher end gaming
on June 19, 2025
Posted by: Anonymous
Sleek design and good assortment of features, however lacks for higher end gaming.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, June 19, 2025
Hi AndrewCaineTilley, Thank you for your feedback! We're glad to hear you’re enjoying the sleek design and features of your Motorola phone. We appreciate your thoughts on gaming performance—while many of our devices are optimized for everyday use and casual gaming, we understand the needs of more demanding gamers. Your input is valuable and helps us continue to improve our lineup. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
on October 14, 2025
Posted by: Jim's
I've had mine for about a year and a half, no complaints
Response from motorola.comBy Mitch, Motorola Customer Care, October 15, 2025
Hi Jim, Thank you for sharing your positive experience! We’re glad to hear that your Motorola device has been serving you well over the past year and a half. We appreciate your support and hope you continue to enjoy your phone for years to come. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
on October 15, 2025
Posted by: msblmc
I brought Razr 2024 a month ago, and I love it. After having an iPhone for years, I love my Razr 2024
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 16, 2025
Hi Msblmc, We're thrilled to hear that you're enjoying your Moto Razr 2024 phone. We appreciate you choosing Motorola and hope your Razr continues to exceed your expectations. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Excellent high performance phone no issues whatsoe
on October 26, 2025
Posted by: DJ BROOKLYN JOHNNY
Excellent high performance phone with no issues whatsoever after 2 years of usage excellent battery life still at 100% after 2 years does everything that you need to do love that it falls fits in my pocket Motorola Razr 2024 model. Highly recommended!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, October 27, 2025
Hi DJ, We’re thrilled to hear that your Moto Razr 2024 phone has performed flawlessly over the past two years, with excellent battery life and pocket-friendly convenience. We appreciate your recommendation and support! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
3
Great hinge, but fragile bezel
on October 28, 2025
Posted by: Bethbeth
I bought my 2024 Motorola Razr almost a year ago, and about 6 months in, the bezel broke around the hinge. The plastic piece covering the hinge is only secured by the bezel, so when it breaks, that piece will stick out. I've been gluing and taping it down to protect the hinge and screen. The hinge itself is strong, and I've almost pinched my finger on it a few times.
I really like how I can run all apps on the front screen, and they've done a good job optimizing apps for it despite foldable phones only being on the market for a few years.
One flaw with the Motorola UI that has been bothering me is the AI adjusting on photos and color balance issues with the camera app. I tried turning off the AI adjustment with photos, but it still adjusts the photo after I take it despite it being turned off in my settings. Most of the time, it makes me look sickly when I looked normal while taking the photo. I don't have this issue with other camera-related applications on this phone.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, October 28, 2025
Hi Bethbeth, We’re sorry to hear about the bezel concern and the photo color balance problem you’ve experienced with your Moto Razr 2024 phone. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
5
Great value!
on December 4, 2025
Posted by: Coleman
from Greenville, SC
I bought this on sale and it came with moto buds and a moto watch, and it was a great deal. This phone is really cool and I've really enjoyed it. Being able to use the main camera for everything has been very nice, and the foldable screen is a lot more useful than I anticipated.
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, December 4, 2025
Hi Coleman, Thanks so much for sharing your experience! We’re really glad to hear you’re enjoying the phone—and that the bundle with the Moto Buds and Moto Watch worked out to be such a great value. It’s awesome that the main camera and foldable screen are making a real difference in your day-to-day use. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en
Written by a customer while visiting motorola.com
Customer Rating
5
Love My Razr
on December 10, 2025
Posted by: Bayoulady
I bought this about a month ago and love it. It is small and fits in my pocket. Has so many more great features than my iPhone had.
Response from motorola.comBy Mitch, Motorola Customer Care, December 10, 2025
Hi Bayoulady, Thank you for your feedback! We’re glad to hear you’re enjoying your Razr and its features, as well as the compact design. It’s great to know it’s making your experience more convenient and enjoyable. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.
Written by a customer while visiting motorola.com