Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr 2024 256GB (Unlocked) - Beach Sand
Average customer rating
3.9
(103 Reviews)
Rating breakdown 103 reviews
5 Stars
61
4 Stars
13
3 Stars
7
2 Stars
6
1 Star
16
71%of customers recommend this product.
(
51 out of
72)
Customer Reviews for Motorola - Refurbished Excellent - razr 2024 256GB (Unlocked) - Beach Sand
Customer Rating
5
I am really enjoying this phone.
on April 12, 2025
Posted by: Germainme
from Milwaukee, wi
I've only had the Motorola Razr for about a month. I have had all Samsung s series in the past (tried an I phone for about a week and couldn't make the switch- so I was worried this would be the same) Apparently, I just need an android. This phone is fun and easy to use/set up/ transition, lots of cool features- some of which I'm still discovering. My only complaint is that I only have men's jeans so I could fit the ever larger phones in my pocket, now the Razr drops too deep inside, not the worst problem to have-if you wear women's pants you'll finally be able to fit your phone in those useless pockets!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, April 15, 2025
Hi Germainme, We're thrilled to hear you're enjoying your new Razr and that the switch from your previous devices has been such a smooth and fun experience. It’s awesome that you’re still discovering features. We truly appreciate your feedback and are glad to have you in the Motorola family. If you're interested, we'd like to hear your story and share it with Moto Razr users here: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Amazing
on July 21, 2025
Posted by: Howoed78
from Kalamazoo Michigan
Man this is a come back far as I see it hands down I love it I'm sold since gen 1
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, July 21, 2025
Wow! Thank you for the amazing feedback, Howoed78. We're thrilled to hear you're loving your phone and have been with us since Gen 1. Your continued support means the world to us, and we’re so glad to have you as part of the Motorola family. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Return of the old guy.
on September 3, 2025
Posted by: PapaJoeGrzySlk
from Texas
I have had it one month, coming back to a Razr from an Apple 14 ProMax , before you get too excited , I use my phone primarily for a phone and basic camera. I love the compact size that fits in any pocket. The display is clear and crisp and the fact that I can use it opened or closed seals the deal.
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, September 4, 2025
Hi PapaJoeGrzySlk, Thank you for sharing your feedback! We're glad to hear you're enjoying the compact design, crisp display, and flexibility of using the Razr opened or closed. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en
Written by a customer while visiting motorola.com
Customer Rating
5
It's good
on September 9, 2025
Posted by: The Baron
All the noises go off and I don't know what they are for. The power button is very sensitive. I don't think it has a vibrate mode. I do like it though lol.
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, September 10, 2025
Hi, The Baron, Thanks for your feedback—we’re glad to hear you're enjoying your Razr 2024! We understand how random sounds and a sensitive power button can be confusing. You can check sound settings under Settings > Sound & vibration, and yes—it does have a vibrate mode (also found there or via the volume button menu). You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en
Written by a customer while visiting motorola.com
Customer Rating
4
on September 23, 2025
Posted by: More memory
from Bradenton, Fl
I wish it had expandable memory. I read there isn't enough room for it yet when you remove the card holder from the slot, it's the same size as the other Moto card holders.
Response from motorola.comBy Mitch, Motorola Customer Care, September 23, 2025
Thank you for sharing your feedback about the Moto Razr 2024. We understand that expandable memory is an important feature for many users. The Razr 2024 does not support microSD expansion, so the internal storage is fixed. We appreciate your observation regarding the card holder size, and we’ll make sure your comments are passed along to our product team for future consideration. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
4
I hate the fold art of the screen
on November 1, 2025
Posted by: Jrambo2412
from Warner robins, GA
The dip in my screen where it bends affects my dragging, dropping, and clicking on anything in that area. Would appreciate a recall so I can trade mine in. Love the fast charging and camera is really good.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, November 3, 2025
Hi Jrambo2412, Thank you for sharing your feedback. We’re glad to hear you’re enjoying the fast charging and camera performance. We understand your concern regarding the crease in the fold area. Please check the email that we have sent you, and we'll be assisting you from there. Thank you.
Written by a customer while visiting motorola.com
Customer Rating
5
Size
on December 2, 2025
Posted by: jano
Love this phone so much! Its so handy, fast & efficient. Worth the money!
I would recommend this to a friend!
Response from motorola.comBy Carlos, Motorola Customer Care, December 3, 2025
Hi jano, Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying your phone and that it’s delivering the speed, convenience, and value you were hoping for. Your satisfaction means a lot to us, and we’re glad the device is serving you well. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en
Written by a customer while visiting motorola.com