Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr 2024 256GB (Unlocked) - Beach Sand
Average customer rating
3.9
(103 Reviews)
Rating breakdown 103 reviews
5 Stars
61
4 Stars
13
3 Stars
7
2 Stars
6
1 Star
16
71%of customers recommend this product.
(
51 out of
72)
Customer Reviews for Motorola - Refurbished Excellent - razr 2024 256GB (Unlocked) - Beach Sand
Customer Rating
4
Love my Razor
on March 10, 2025
Posted by: Bj 2010
I bought my Razor 2024 two weeks. Had to send the first one back, the touch screen didn't work well. The second one is MUCH better. I love it!
Response from motorola.comBy Mitch, Motorola Customer Care, March 12, 2025
Thank you for sharing your experience, Bj. We're sorry to hear about the concern with your first Razr, but we're so glad the replacement is working much better for you. It’s great to hear that you’re loving your new device. If you ever need help, give us a holler or reach out to our official Moto Razr community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Thank You!
on March 11, 2025
Posted by: Bobneman
from Texas
I've had my old phone since 2014 and it broke at work I decided to go to boost to get a new phone and I was introduced to the Motorola Razr 2024 and I'm not going to lie I just love it everything about it the way it flips it makes me feel like I'm a little kid again just hold in one of those future coms or even a pit boy thank you for making this I do appreciate it and I love it I'll tell everybody I know they should get one.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 17, 2025
Wow! We're so happy to hear that the Moto Razr 2024 brought back that nostalgic excitement for you, Bobneman. Thank you for sharing your love for the phone and for spreading the word. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Motorola Razor 2024!
on March 13, 2025
Posted by: Sodakroger
I like my new Razor. Big upgrade from my cheesey Samsung. Love the flip feature
Response from motorola.comBy Mitch, Motorola Customer Care, March 17, 2025
We’re so glad you’re loving your new Moto Razr, Sodakroger. The flip feature is a game-changer. Thanks for choosing Motorola and welcome to the Razr family! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Love this phone
on March 15, 2025
Posted by: Ree22
My husband and I both got one and both the phone and the tablet are amazing. It's a real game changer on convenience
Response from motorola.comBy Mitch, Motorola Customer Care, March 17, 2025
That’s amazing to hear, Ree22. We're so glad you and your husband are enjoying your phones. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
So far so good
on March 17, 2025
Posted by: Boo77
from Billings, MT
I got this phone over a month ago, my last phone was a Samsung note 20, so I was not sure if I would like this razr phone or not but after owning it for a month I love it, the size is perfect when fold and when open, it feels premium and practical.
Battery life is great, it's fast for everything I do, and the external screen can do almost everything a normal user need.
I love this phone, and I'm happy I got it.
Battery life is great, it's fast for everything I do, and the external screen can do almost everything a normal user need.
I love this phone, and I'm happy I got it.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, March 19, 2025
We love hearing this, Boo77. We're so glad the Moto Razr phone has exceeded your expectations. The compact design, premium feel, and powerful features truly make it a standout! If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
4
Cracked protective film from normal use
on March 17, 2025
Posted by: kingmoto12
I have phone over one year and the protective film that is not supposed to be remover has cracked in the crease of the folding of the phone.
Response from motorola.comBy Mitch, Motorola Customer Care, March 20, 2025
Hi Kingmoto12, Thank you for sharing your experience with us, and we’re sorry to hear about the concern you're facing with the protective film. As we stand by our phones, we'd like to know more details. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
5
So many features, that I haven't explored them all
on April 7, 2025
Posted by: Killer the Dealer
from Los Angeles, CA
I've already experienced the razr 2023 model, 1st addition and I loved it, I Love Motorola phones period, that's all I buy, my 1st phone was a Motorola. This razr 2024 has much more features than my older model and I'm so excited to see what it can do.. Keep up the good work in producing great products to use....
Response from motorola.comBy Mitch, Motorola Customer Care, April 10, 2025
Thank you so much for your continued loyalty and kind words. We're thrilled to hear how much you're enjoying your new phone and that you've been part of the Motorola family since the beginning. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Awesome design! Hope Motorola keeps making them
on April 10, 2025
Posted by: jakejc795
from Brookings, SD
I've had this phone a couple weeks, and I have been very impressed with the functionality and size when "flipped"/folded.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, April 14, 2025
Thank you for the fantastic feedback, Jakejc795. We're so glad to hear you're loving the design and functionality of your device. We hope to keep bringing you more of these great experiences in the future. Your support means a lot, and we appreciate you being a part of the Motorola family! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.
Written by a customer while visiting motorola.com