Customer reviews from motorola.com
Motorola - Refurbished Excellent - razr 2024 256GB (Unlocked) - Beach Sand
Average customer rating
3.9
(103 Reviews)
Rating breakdown 103 reviews
5 Stars
61
4 Stars
13
3 Stars
7
2 Stars
6
1 Star
16
71%of customers recommend this product.
(
51 out of
72)
Customer Reviews for Motorola - Refurbished Excellent - razr 2024 256GB (Unlocked) - Beach Sand
Customer Rating
5
Good features
on May 11, 2025
Posted by: Lobbyrunner phone
from Atlanta, GA
I got this phone a year ago and I love it glad I got it
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, May 12, 2025
Hi Lobbyrunner, Thank you so much for your kind words! We’re thrilled to hear you’re still loving your phone after a year and that the features are working great for you. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great Product
on May 27, 2025
Posted by: Terence
from Atlanta, GA
Love it! So happy i decided to try it. Will probably stick with the line.
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, May 28, 2025
We're so glad to hear you’re loving your new Motorola phone, Terence. Thank you for giving us a try, it means a lot to know you’re happy with your choice and even considering sticking with the Motorola family. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Easy set up and like the bigger screen.
on November 4, 2025
Posted by: Cmax
This is the 2nd Razr I have owned and so far am very pleased with it. I like the bigger closed screen and was the main reason i traded in my olf one.
Response from motorola.comBy Mitch, Motorola Customer Care, November 5, 2025
Hi Cmax, We’re glad to hear you’re enjoying your second Razr and the bigger closed screen! Thanks for sharing your experience and for continuing to choose Motorola. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Love the impact design and easy to keep in my pock
on November 10, 2025
Posted by: Jetwho
Bought this one three weeks ago and I love it.I like to keep my phone in my front pockets and this is the right one
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, November 11, 2025
Hi Jetwho, Thank you for your feedback! We’re happy to hear that you love the design and find your phone convenient to carry. It’s great to know it’s working so well for you. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
1
Extremely poor product do not buy
on November 14, 2025
Posted by: Txautodave
from McKinney Texas
I have owned this phone for 2 years have had to replace three times due to poor manufacturer of the phone the screen cracks during normal usage opening and closing
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, November 16, 2025
Hi Txautodave, We’re sorry to hear about your experience with your device. We understand how frustrating it can be to have repeated screen problems. Considering your situation, it would be ideal to have the phone service repaired. While we do not cover physical damage, you may consider getting it repaired for a fee. You can find your repair options on this link: https://en-us.support.motorola.com/app/repair-faqs/category/how-submit-repair. Let us know if you run into any problems or have any questions about the repair/warranty of your phone. We'll be here to help however we can.
Written by a customer while visiting motorola.com
Customer Rating
3
Good looking phone but...
on March 30, 2026
Posted by: H3980
The phone is nice and I like the fact it fits better in my pocket. I had the V3 back in the day. However, it close any app I type a regular sentence. If I had the chance to get another one in a good price, I would not buy it again. It takes time to pick WiFi and do some other tasks.
No, I would not recommend this to a friend.
Response from motorola.comBy Mitch, Motorola Customer Care, March 31, 2026
Hi H3980, Thank you for sharing your feedback. We're sorry to hear about your experience, especially with apps closing while typing and the delay in connecting to Wi-Fi. We understand how frustrating that can be. As we stand behind our products, we would like to have the opportunity to investigate your feedback. We have sent you an email where you can reply.
Written by a customer while visiting motorola.com
Customer Rating
5
Fun fun fun!
on January 13, 2025
Posted by: Bashy27
from New Mexico
I've had moto for a month now and after having a Samsung s22 ultra and a iPhone 16 pro max this phone is a lot more phone. Gaming is up to par for games like COD warzone and COD mobile. Even in areas where my phone service was not the best! All I could ask for is more memory in 2025 please!
I would recommend this to a friend!
Response from motorola.comBy Mitch, Motorola Customer Care, January 15, 2025
Thank you for sharing your experience, Bashy27. We’re thrilled to hear that you’re having so much fun with your phone and that it’s delivering great gaming performance. It’s fantastic to know that it’s been a step up for you after using other flagship phones. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.
Written by a customer while visiting motorola.com
Customer Rating
5
Great phone
on March 10, 2025
Posted by: Norma
Love it. It doesn't slide out of my pocket. The screen is very clear.
Response from motorola.comBy Mitch, Motorola Customer Care, March 11, 2025
We're so glad you're loving your phone, Norma. The clear display and secure fit make for a great experience. Thanks for sharing your feedback, and welcome to the Motorola family! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-motorola-razr-2024/bd-p/razr_50_razr_2024_en.
Written by a customer while visiting motorola.com