Customer reviews from hp.com
HP - OmniBook 5 Laptop Computer 16" 2K Snapdragon X 16 GB memory;512 GB SSD - Glacier silver aluminum
Average customer rating
4.3
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
31
4 Stars
9
3 Stars
3
2 Stars
2
1 Star
3
85%of customers recommend this product.
(
11 out of
13)
Customer Reviews for HP - OmniBook 5 Laptop Computer 16" 2K Snapdragon X 16 GB memory;512 GB SSD - Glacier silver aluminum
Posted by: Jesse73
Verified Purchase:Yes
Too expensive. I feel like I got burned. After I got it for 1200 lo and behold it was on sale for half. I returned it for a refund. I couldn't get it to work for the purpose I got it for. Also it had no light up key board. No touch screen. Very basic for that amount of money. Was not satisfied at all. Thank you anyway.
No, I would not recommend this to a friend.
Response from hp.comBy Emily, HP Customer Experience, August 28, 2026
Hi Jesse, thank you for sharing your feedback! We’re truly sorry to hear that the HP OmniBook 5 didn't meet your expectations or line up with the specific features you were looking for. We aim to provide clear feature specs and competitive pricing across all our retailers, so we understand how frustrating it can be to miss a promotional price.
If you decide to look for another device down the road, our support team would be happy to help you find an HP model that includes a backlit keyboard, touchscreen, and the performance needed for your specific setup. Thank you again for your review!
If you decide to look for another device down the road, our support team would be happy to help you find an HP model that includes a backlit keyboard, touchscreen, and the performance needed for your specific setup. Thank you again for your review!
Written by a customer while visiting hp.com
Posted by: desertracer
Verified Purchase:Yes
The HP Omnibook 5 is ok, but nothing to write home about. It has it's limitations. For instance, quite a few things cannot be done with it. If your printer is not ARM compatible, it won't work. If you try and load another operating system such as Linux, it won't allow it. However, if you just surfing the web and checking email, it's ok.
Response from hp.comBy Emily, HP Customer Experience, July 6, 2026
Thank you for your feedback. We understand that software and compatibility are important considerations, and we appreciate you sharing your experience. The HP OmniBook 5 is designed to deliver excellent everyday performance, long battery life, and a great experience for web browsing, productivity, and entertainment. We'll be sure to share your comments with our product teams. 💙
Written by a customer while visiting hp.com
Posted by: GIBB13
from PA
Verified Purchase:Yes
this is a great computer.
I would recommend this to a friend!
Response from hp.comBy Emily, HP Customer Experience, July 30, 2026
Thank you so much for the 5 stars! We’re thrilled to hear that you’re loving your new HP OmniBook 5.
Written by a customer while visiting hp.com
Posted by: Manwyze
from Omaha Nebraska
Verified Purchase:Yes
This computer is great for speed and use. However, I made the mistake of not reading all the specifications carefully. I was disappointed by the keyboard not having a number pad and not having a back light.
I would recommend this to a friend!
Response from hp.comBy Emily, HP Customer Experience, June 22, 2026
Thank you for the 4-star review! We're thrilled you are loving the speed and performance of your OmniBook 5 16-inch.
We hear you on the keyboard layout. To keep the sleek, centered typing profile of this design, a numeric keypad isn't included. However, the keyboard does feature backlighting, which you can easily toggle on using the Fn + F5 keys to help in low-light settings. For data entry, pairing it with a wireless numeric keypad is a great way to add that desktop functionality. We appreciate your feedback here at HP.
We hear you on the keyboard layout. To keep the sleek, centered typing profile of this design, a numeric keypad isn't included. However, the keyboard does feature backlighting, which you can easily toggle on using the Fn + F5 keys to help in low-light settings. For data entry, pairing it with a wireless numeric keypad is a great way to add that desktop functionality. We appreciate your feedback here at HP.
Written by a customer while visiting hp.com
Posted by: CJoe
Verified Purchase:Yes
For the right person this may be a good computer- however no HDMI, did not work with most of my other needed work hardware.
Response from hp.comBy Emily, HP Customer Experience, June 17, 2026
Thank you for the feedback! We completely understand your frustration with missing a dedicated HDMI port and running into compatibility blocks with your work hardware. We designed this OmniBook with ultra-fast USB-C ports to maximize portability, but we know how crucial your existing tools are for daily work. To bridge your setup, we highly recommend using a multi-port USB-C hub or adapter. Our HP Support US team is fully standing by to help you find the best setup options!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Mandeville La 70448, United States
Verified Purchase:Yes
It’s been an interesting experience working with the hp laptop.
I would recommend this to a friend!
Response from hp.comBy Emily, HP Customer Experience, July 30, 2026
We hope your new device continues to serve you well as you settle in. We’re always here if you ever need a hand here at HP Support!
Written by a customer while visiting hp.com
Posted by: Mix400
Verified Purchase:Yes
One of hard to find laptops without numeric keypad and 15"+ screen.
Superior screen quality and performance.
Very convenient keyboard.
Superior screen quality and performance.
Very convenient keyboard.
I would recommend this to a friend!
Response from hp.comBy Emily, HP Customer Experience, May 15, 2026
Thank you, for the excellent review! Welcome to HP 💙
Written by a customer while visiting hp.com
Posted by: Emon
Verified Purchase:Yes
Great machine, energy efficient
I would recommend this to a friend!
Response from hp.comBy Emily, HP Customer Experience, July 30, 2026
Thank you for the great 5-star review! 💙
Written by a customer while visiting hp.com