Customer reviews from hp.com
HP - OmniBook 5 Laptop Computer 16" 2K Snapdragon X 16 GB memory;512 GB SSD - Glacier silver aluminum
Average customer rating
4.3
(48 Reviews)
Rating breakdown 48 reviews
5 Stars
31
4 Stars
9
3 Stars
3
2 Stars
2
1 Star
3
85%of customers recommend this product.
(
11 out of
13)
Customer Reviews for HP - OmniBook 5 Laptop Computer 16" 2K Snapdragon X 16 GB memory;512 GB SSD - Glacier silver aluminum
Posted by: Mtoxfan
from Myrtle Beach SC
Verified Purchase:Yes
So far, I really like everything (but 1) about this laptop. It does what I need it to. I understand it is the newer version of my last computer that I accidentally got wet. I just wish I had taken the time to notice it doesn't have the additional number pad on the right. I REALLY miss that. If I could trade in this one and not take much of a hit, I certainly would do so.
I would recommend this to a friend!
Response from hp.comBy Emily, HP Customer Experience, September 28, 2026
Thank you for the thoughtful review! We're so glad to hear the OmniBook 5 is meeting your needs. We can definitely appreciate how much a dedicated numeric keypad can become part of your daily routine, and we understand missing that feature. We value your feedback and will share it with our teams. Thanks for being part of the HP community!
Written by a customer while visiting hp.com
Posted by: Rick
Verified Purchase:Yes
Great laptop. I was skeptical at first but after a week of using it I am very happy. I use it for my personal email, track my personal budget and to keep family photos.
Written by a customer while visiting hp.com
Posted by: Chaunice
Verified Purchase:Yes
This laptop has really made my life easier being a graduate student. I recommend it for anyone who has a professional career and needs a laptop to do professional business
Written by a customer while visiting hp.com
Posted by: Bonnie
Verified Purchase:Yes
I have never had a laptop to compare to of my own however, I have previously used a school laptop, and I really enjoyed the HP
Written by a customer while visiting hp.com
Posted by: Bams
Verified Purchase:Yes
This laptop turns off every time I slightly move it. I am so careful with it and have never had this happen before.
Response from hp.comBy Emily, HP Customer Experience, September 18, 2026
We are so sorry to hear that your OmniBook 5 is powering off when moved. That is certainly not the reliable experience we want for you, and it sounds like there could be a loose internal connection. We want to help you get this resolved right away. Please reach out to our HP Support team, https://support.hp.com/us-en?utm_source=insidechat, so we can look into this hardware issue and explore your options to make things right!
Written by a customer while visiting hp.com
Posted by: Ali
Verified Purchase:Yes
Recently, I purchased a laptop that exceeded my expectations. During my online classes, all necessary applications functioned flawlessly and at a significantly faster speed compared to my previous HP laptop. I wholeheartedly recommend this product.
Written by a customer while visiting hp.com
Posted by: Vic
Verified Purchase:Yes
First new laptop in years. I love the touchscreen feature. So much more for me to learn on it, but the features and ease of use is great.
Written by a customer while visiting hp.com
Posted by: bim1214
Verified Purchase:Yes
Sleek, stylish and vibrant color screen. Do wish the offered the cover in other colors.
Written by a customer while visiting hp.com