Customer reviews from hp.com
HP - OmniBook 5 Laptop Computer 16" 2K Snapdragon X 16 GB memory;512 GB SSD - Glacier silver aluminum
Average customer rating
4.2
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
3
4 Stars
1
3 Stars
0
2 Stars
1
1 Star
0
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for HP - OmniBook 5 Laptop Computer 16" 2K Snapdragon X 16 GB memory;512 GB SSD - Glacier silver aluminum
Customer Rating
5
Great value for money and a work horse
on January 1, 2026
Posted by: RS John
Verified Purchase:Yes
Laptop is very fast and the best for multi tasking. I would say this laptop has the best battery power in the industry. After using all day using this for patient documentation, I had 72% left. I can literally go 2 days without charging. I wouldn't choose this for a slim laptop. GREAT BUY
I would recommend this to a friend!
Response from hp.comBy Emily, HP Customer Experience, February 26, 2026
Wow John! Thank you so much for the 5-star review! We are thrilled to hear the OmniBook 5-16 is proving to be a true 'workhorse' for your patient documentation. 💙
That is phenomenal to hear you still had 72% battery left after a full day of multitasking! We designed the Snapdragon® X Plus to lead the industry in efficiency, and your experience proves exactly why this is a game-changer for professionals who can't be tethered to a charger. We also appreciate your honest note on the build- while it prioritizes a large, durable 16-inch screen and powerful cooling, we're glad the 'bang for the buck' makes it a great buy for you.
Thank you for the vital work you do and for choosing HP to help you get it done.
That is phenomenal to hear you still had 72% battery left after a full day of multitasking! We designed the Snapdragon® X Plus to lead the industry in efficiency, and your experience proves exactly why this is a game-changer for professionals who can't be tethered to a charger. We also appreciate your honest note on the build- while it prioritizes a large, durable 16-inch screen and powerful cooling, we're glad the 'bang for the buck' makes it a great buy for you.
Thank you for the vital work you do and for choosing HP to help you get it done.
Written by a customer while visiting hp.com
Posted by: Otto Fritz
from Ca
Verified Purchase:Yes
Keyboard light does not illuminate the character on the key. I returned the laptop.
No, I would not recommend this to a friend.
Response from hp.comBy Emily, HP Customer Experience, February 26, 2026
Thank you for the feedback, Otto! We’re truly sorry the keyboard lighting wasn't what you expected and resulted in a return. We understand that backlight contrast can vary depending on your room's lighting, and we appreciate you pointing this out.
We take your comments seriously as we look for ways to improve our designs. We’re sad to see this unit go, but we’d love to help you find the right fit in the future. Feel free to reach out to us at support.hp.com anytime. 💙
We take your comments seriously as we look for ways to improve our designs. We’re sad to see this unit go, but we’d love to help you find the right fit in the future. Feel free to reach out to us at support.hp.com anytime. 💙
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
4.7