Customer reviews from hp.com
HP - OmniBook 5 Laptop Computer 14" 2K Snapdragon X 16 GB memory;512 GB SSD - Glacier silver aluminum
Average customer rating
4.5
(55 Reviews)
Rating breakdown 55 reviews
5 Stars
37
4 Stars
13
3 Stars
2
2 Stars
2
1 Star
1
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for HP - OmniBook 5 Laptop Computer 14" 2K Snapdragon X 16 GB memory;512 GB SSD - Glacier silver aluminum
Posted by: Paul in Sussex
Verified Purchase:Yes
The clock continually changes to random times between 6 and 8 hours difference.
Preloading with lots of rubbish like McAfee, MS Notes and PowerPoint is not appreciated. Only two USB C connections when 3 would have been more useful. The battery life is OK
Response from hp.comBy Emily, HP Customer Experience, October 7, 2026
Thank you for sharing your feedback with us. We are sorry to hear that the HP OmniBook 5 hasn't met your expectations, especially regarding the clock discrepancies and the default Windows 11 software setup.
Windows 11 includes apps like PowerPoint and OneNote by default, but you can easily uninstall any unwanted applications via your system settings. For the clock shifting issue, a quick time zone sync or system update usually fixes it. Please reach out to our HP UK Support team so we can help resolve the clock issue and ensure your laptop works seamlessly for you: https://support.hp.com/gb-en/contact/laptop-serial-number
Windows 11 includes apps like PowerPoint and OneNote by default, but you can easily uninstall any unwanted applications via your system settings. For the clock shifting issue, a quick time zone sync or system update usually fixes it. Please reach out to our HP UK Support team so we can help resolve the clock issue and ensure your laptop works seamlessly for you: https://support.hp.com/gb-en/contact/laptop-serial-number
Written by a customer while visiting hp.com
Customer Rating
5
Simple, compact, efficient, smooth and elegant
on September 30, 2026
Posted by: Happy Customer
Verified Purchase:Yes
Smooth purchase process and the device itself is responsive, quiet and efficient
Written by a customer while visiting hp.com
Posted by: paaf
Verified Purchase:Yes
great computer, light and portable for my trips abroad. problem was there was nothing on the website or what is in the box to say that there s no power cable with the computer. so had to order this separately after the computer had arrived. poor.
Response from hp.comBy Emily, HP Customer Experience, July 27, 2026
Thank you for your feedback. We're delighted to hear you're enjoying the lightweight, travel-friendly design of your laptop. We’re sorry to hear the separate power cable requirement came as an unexpected surprise and understand how frustrating it was to place an additional order after receiving your device. We appreciate your feedback and hope you continue to enjoy your new HP laptop on your travels. 💙
Written by a customer while visiting hp.com
Customer Rating
5
Good robust laptop that packs a lot capability for
on June 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Good robust laptop that packs a lot capability for the price point, lightweight, great screen and good amount of RAM and an SSD as standard
Written by a customer while visiting hp.com
Customer Rating
5
The HP OmniBook 5 NGAI 14" Laptop - Snapdragon X1,
on June 23, 2026
Posted by: Areej
[This review was collected as part of a promotion.] The HP OmniBook 5 NGAI 14" Laptop - Snapdragon X1, 512 GB SSD, Glacier Silver is a very good laptop in terms of performance. I would recommend this laptop for university students and students in general or for any kind or work. It looks good has a good battery life and excellent storage capacity. It looks stylish and is light weight and easy to carry around.
Written by a customer while visiting hp.com
Customer Rating
5
easy to use
on June 22, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] easy to use
Written by a customer while visiting hp.com
Customer Rating
5
I recently had the chance to spend some time with
on June 22, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I recently had the chance to spend some time with the HP OmniBook 5 NGAI 14" Laptop (Snapdragon X1, 512 GB SSD, Glacier Silver), and I was genuinely blown away. The new Snapdragon chips are blisteringly fast—almost unbelievably so. I absolutely love the latest HP laptops: they’re incredibly well built, feel genuinely premium, and perform way beyond what “fastâ€_x009d_ usually implies. The display, on-paper specs, and battery life are all excellent too.
Because the Snapdragon is an ARM-based processor rather than an Intel chip, it should handle mainstream, day-to-day work without any issues, and most people will love it. The only potential stumbling blocks are older legacy apps or virtualization, since the ARM architecture may not support everything.
All in all, it’s a brilliant machine, and I can’t wait for mine to arrive.
Written by a customer while visiting hp.com
Customer Rating
5
The laptop is very easy to use. The keyboard is v
on June 22, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The laptop is very easy to use. The keyboard is very good and easy to type. The camera quality was great too.
The laptop has a great battery which means it will stay charged for ages. Also, the quality of the laptop is not compromised when it is not on charge. It works perfectly.
Overall I would say this is a great laptop for people who want great tech, but not at a super high price. It has a brilliant screen perfect for watching Youtube or lectures, it has built in AI feature and great battery life.
The laptop has a great battery which means it will stay charged for ages. Also, the quality of the laptop is not compromised when it is not on charge. It works perfectly.
Overall I would say this is a great laptop for people who want great tech, but not at a super high price. It has a brilliant screen perfect for watching Youtube or lectures, it has built in AI feature and great battery life.
Written by a customer while visiting hp.com