Customer reviews from hp.com
HP - OmniBook 5 Laptop Computer 14" 2K Snapdragon X 16 GB memory;512 GB SSD - Glacier silver aluminum
Average customer rating
4.4
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
10
4 Stars
9
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for HP - OmniBook 5 Laptop Computer 14" 2K Snapdragon X 16 GB memory;512 GB SSD - Glacier silver aluminum
Customer Rating
4
Great laptop for small business or home use!
on October 20, 2025
Posted by: melbright_5654
[This review was collected as part of a promotion.] Great fast laptop which runs everything I need as a small business owner. Facial recognition stops you from having to enter your password to unlock it every time. It’s very lightweight and thin, so easy to take with you and has usb c ports with great compatibility. The display is really clear and gives great definition. Battery life lasts a really long time-I’ve hardly charged it! Only thing that would improve it is a touchscreen.
Response from hp.comBy Emily, HP Customer Experience, March 2, 2026
It’s fantastic to hear the OmniBook 5 is already a reliable partner for your small business! 💙
We’re thrilled the Snapdragon® performance and facial recognition are saving you time. It sounds like the ultra-thin design and all-day battery are exactly what you need on the move. While this specific model features a non-touch display for maximum efficiency, a touchscreen version is also available if your workflow requires it. Cheers!
We’re thrilled the Snapdragon® performance and facial recognition are saving you time. It sounds like the ultra-thin design and all-day battery are exactly what you need on the move. While this specific model features a non-touch display for maximum efficiency, a touchscreen version is also available if your workflow requires it. Cheers!
Written by a customer while visiting hp.com
Customer Rating
5
Great laptop for general use!
on October 4, 2025
Posted by: hollyt125_8327
[This review was collected as part of a promotion.] This HP laptop is exactly what I was after. Something that is a good size but lightweight and easily portable. It's fast and the battery life is really good. I don't have to have it plugged in all the time like my last laptop. The display has great colours and is good quality. The mouse trackpad is very responsive. I would definitely recommend this as a good general use and for studying laptop.
Response from hp.comBy Emily, HP Customer Experience, March 2, 2026
Hi Holly, I’m delighted the OmniBook 5 is exactly what you’ve been after!
It’s brilliant that the fast performance and lightweight design make it your go-to for studying. We’re also glad the responsive trackpad and vibrant display are making those long sessions more enjoyable. Sounds like the perfect "on-the-go" companion! Welcome to HP! 💙
It’s brilliant that the fast performance and lightweight design make it your go-to for studying. We’re also glad the responsive trackpad and vibrant display are making those long sessions more enjoyable. Sounds like the perfect "on-the-go" companion! Welcome to HP! 💙
Written by a customer while visiting hp.com
Customer Rating
4
Stunning display and works fast
on September 28, 2025
Posted by: sbear12_8342
[This review was collected as part of a promotion.] The HP OmniBook 5 (Snapdragon X) is a stylish, portable laptop. It works with great speed with the Snapdragon X chip and delivers impressive battery life—lasting all day and then some, which means you can leave your charger at home without worry. The 14-inch OLED display is stunning. It is sharp, vibrant, and color-accurate, making everything from spreadsheets to streaming programmes look fantastic. It has an aluminum surround that is light enough to carry all day, but maybe could have been made a little more high end, as it does feel quite basic. But if what you care about most is long battery life, a gorgeous display, and a laptop has AI-enhanced features, the OmniBook 5 is one of the best Windows options out there for all-day use.
Response from hp.comBy Emily, HP Customer Experience, March 2, 2026
It’s brilliant to hear the OmniBook 5 is such a reliable companion! 💙
We’re thrilled the Snapdragon® X chip and OLED display are making your spreadsheets and streaming look "fantastic," and that the battery life gives you the freedom to leave the charger at home. While we opted for a lightweight design for portability, we appreciate your feedback on the aluminum finish. Cheers!
We’re thrilled the Snapdragon® X chip and OLED display are making your spreadsheets and streaming look "fantastic," and that the battery life gives you the freedom to leave the charger at home. While we opted for a lightweight design for portability, we appreciate your feedback on the aluminum finish. Cheers!
Written by a customer while visiting hp.com
Customer Rating
4
A great lightweight all rounder!
on September 27, 2025
Posted by: alisonn49_692
[This review was collected as part of a promotion.] A great laptop with really brilliant battery life. It handles various tasks exceptionally and simultaneously including light gaming.
Very lightweight, but excellent performance and beautiful graphics on the display. Really very happy with it!
Very lightweight, but excellent performance and beautiful graphics on the display. Really very happy with it!
Response from hp.comBy Emily, HP Customer Experience, March 2, 2026
Hi Alison! Thank you for the great review! 💙
We are thrilled that the "beautiful graphics" and lightweight design are making such an impression, especially alongside that brilliant battery life. It sounds like the perfect all-rounder for your needs!
We are thrilled that the "beautiful graphics" and lightweight design are making such an impression, especially alongside that brilliant battery life. It sounds like the perfect all-rounder for your needs!
Written by a customer while visiting hp.com
Customer Rating
4
Good all rounder laptop
on September 22, 2025
Posted by: sims13_5820
[This review was collected as part of a promotion.] This laptop is very sleek, I wasn't sure whether the 14-inch screen was big enough for what I wanted to do (gaming) but it is more than sufficient. Gaming takes a lot of RAM however it has been smooth and the processor is really fast, without any glitching unlike previous laptops. Haven't used video call so cannot talk about the camera, however the copilot key has made accessing AI, so simple and it's excellent and really fast. I don't like that this laptop is not touchscreen, has no keyboard backlight nor a fingerprint button and the battery should be better compared to what is advertised. However, altogether this is a really good laptop.
Response from hp.comBy Emily, HP Customer Experience, March 2, 2026
We love hearing that the OmniBook 5 has outpaced your previous laptops with "glitch-free" performance!
It’s brilliant that the Snapdragon® X processor and Copilot key are making your AI experience so fast. While this specific model focuses on a sleek, ultra-portable design, your feedback on the touchscreen, backlight, and fingerprint reader is incredibly helpful for our future designs. It’s great to know it’s a "really good" fit for your gaming and AI needs!
It’s brilliant that the Snapdragon® X processor and Copilot key are making your AI experience so fast. While this specific model focuses on a sleek, ultra-portable design, your feedback on the touchscreen, backlight, and fingerprint reader is incredibly helpful for our future designs. It’s great to know it’s a "really good" fit for your gaming and AI needs!
Written by a customer while visiting hp.com
Posted by: JulesP
from Birmingham
Verified Purchase:Yes
I’ve not bought a computer since 2010 so I was very interested to see how things had moved on since then.
This laptop is small and light but still pleasantly large enough. It was easy to set up by following the onscreen instructions. It loads really quickly too! You can set up log in via password or face recognition. The screen is bright and colourful. The keyboard keys are large but securely imbedded. Microsoft Office software is included but it is basic. There is also co pilot ai which helps with searches, constructing emails and other documents. It came fully charged and I’ve only had to charge it once so far which was quite quick, 20-85% in 30 minutes.
I have found it very different from previous Windows operating systems. Rather than programs there are apps which have taken some getting use to. More like a crossover of mobile devices and traditional computers.
I did struggle to set up my gmail/outlook (more tricky) email accounts but managed to find a way around it so I can access them both.
My one disappointment was that there was only one USB A port. Luckily, I already had a USB A hub I could use.
Overall, I’ve been really impressed so far. Still lots more to explore on it when I get the time.
This laptop is small and light but still pleasantly large enough. It was easy to set up by following the onscreen instructions. It loads really quickly too! You can set up log in via password or face recognition. The screen is bright and colourful. The keyboard keys are large but securely imbedded. Microsoft Office software is included but it is basic. There is also co pilot ai which helps with searches, constructing emails and other documents. It came fully charged and I’ve only had to charge it once so far which was quite quick, 20-85% in 30 minutes.
I have found it very different from previous Windows operating systems. Rather than programs there are apps which have taken some getting use to. More like a crossover of mobile devices and traditional computers.
I did struggle to set up my gmail/outlook (more tricky) email accounts but managed to find a way around it so I can access them both.
My one disappointment was that there was only one USB A port. Luckily, I already had a USB A hub I could use.
Overall, I’ve been really impressed so far. Still lots more to explore on it when I get the time.
I would recommend this to a friend!
Response from hp.comBy Emily, HP Customer Experience, March 2, 2026
What a massive leap forward from 2010! 💙 It’s brilliant your first new computer in a decade is making such an impression with its "instant-on" speed and facial recognition.
We’re thrilled the Snapdragon® X efficiency and fast charging are providing that modern convenience we aimed for. It’s great you’re already finding Copilot helpful for emails! We understand the new app layout takes some getting used to, but it sounds like you’re already a pro.
We’re thrilled the Snapdragon® X efficiency and fast charging are providing that modern convenience we aimed for. It’s great you’re already finding Copilot helpful for emails! We understand the new app layout takes some getting used to, but it sounds like you’re already a pro.
Written by a customer while visiting hp.com
Customer Rating
4
Fast and responsive laptop
on September 20, 2025
Posted by: julieannpeck_154
[This review was collected as part of a promotion.] I’ve not bought a computer since 2010 so I was very interested to see how things had moved on since then.
This laptop is small and light but still pleasantly large enough. It was easy to set up by following the onscreen instructions. It loads really quickly too! You can set up log in via password or face recognition. The screen is bright and colourful. The keyboard keys are large but securely imbedded. Microsoft Office software is included but it is basic. There is also co pilot ai which helps with searches, constructing emails and other documents. It came fully charged and I’ve only had to charge it once so far which was quite quick, 20-85% in 30 minutes.
I have found it very different from previous Windows operating systems. Rather than programs there are apps which have taken some getting use to. More like a crossover of mobile devices and traditional computers.
I did struggle to set up my gmail/outlook (more tricky) email accounts but managed to find a way around it so I can access them both.
My one disappointment was that there was only one USB A port. Luckily, I already had a USB A hub I could use.
Overall, I’ve been really impressed so far. Still lots more to explore on it when I get the time.
This laptop is small and light but still pleasantly large enough. It was easy to set up by following the onscreen instructions. It loads really quickly too! You can set up log in via password or face recognition. The screen is bright and colourful. The keyboard keys are large but securely imbedded. Microsoft Office software is included but it is basic. There is also co pilot ai which helps with searches, constructing emails and other documents. It came fully charged and I’ve only had to charge it once so far which was quite quick, 20-85% in 30 minutes.
I have found it very different from previous Windows operating systems. Rather than programs there are apps which have taken some getting use to. More like a crossover of mobile devices and traditional computers.
I did struggle to set up my gmail/outlook (more tricky) email accounts but managed to find a way around it so I can access them both.
My one disappointment was that there was only one USB A port. Luckily, I already had a USB A hub I could use.
Overall, I’ve been really impressed so far. Still lots more to explore on it when I get the time.
Response from hp.comBy Emily, HP Customer Experience, April 1, 2026
Hi Julieann! 💙 Thank you for sharing your experience with the HP OmniBook 5.
It’s incredible to see how much has changed since 2010! We’re glad the Snapdragon® power is making a great impression with fast load times and impressive battery life. It’s great to hear Copilot+ PC features are helping you stay productive. We appreciate your feedback on the USB-A ports and the modern Windows interface; we're happy you’re enjoying the portability and vibrant display as you explore. Thank you for choosing HP!
It’s incredible to see how much has changed since 2010! We’re glad the Snapdragon® power is making a great impression with fast load times and impressive battery life. It’s great to hear Copilot+ PC features are helping you stay productive. We appreciate your feedback on the USB-A ports and the modern Windows interface; we're happy you’re enjoying the portability and vibrant display as you explore. Thank you for choosing HP!
Written by a customer while visiting hp.com
Customer Rating
5
Great laptop for home and school use.
on September 16, 2025
Posted by: agas84_423
[This review was collected as part of a promotion.] I have bought this product at discounted price in exchange for my honest review. Overall, it's a great laptop for home and school use. Lightweight, small and easy to carry. The battery life is great for home use and display quality is superb. It is easy to set up and runs smoothly and fast. I like the new features that take this laptop to the next level.
Response from hp.comBy Emily, HP Customer Experience, March 2, 2026
It’s absolutely smashing to hear the OmniBook 5 is taking your home and school tasks to the next level! 💙
It’s brilliant that the superb display and smooth performance are making such an impact. We designed this as the ultimate "carry-anywhere" companion, so it’s fantastic to know the lightweight design and battery life are hitting the mark. It sounds like the perfect fit!
It’s brilliant that the superb display and smooth performance are making such an impact. We designed this as the ultimate "carry-anywhere" companion, so it’s fantastic to know the lightweight design and battery life are hitting the mark. It sounds like the perfect fit!
Written by a customer while visiting hp.com