Customer reviews from hp.com
HP - OmniBook 5 Laptop Computer 14" 2K Snapdragon X 16 GB memory;512 GB SSD - Glacier silver aluminum
Average customer rating
4.5
(55 Reviews)
Rating breakdown 55 reviews
5 Stars
37
4 Stars
13
3 Stars
2
2 Stars
2
1 Star
1
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for HP - OmniBook 5 Laptop Computer 14" 2K Snapdragon X 16 GB memory;512 GB SSD - Glacier silver aluminum
Posted by: Ganesh Sivakumar
Verified Purchase:Yes
Solid build
Written by a customer while visiting hp.com
Posted by: Oo
Verified Purchase:Yes
Easy to operate and userfriendly easily.
Written by a customer while visiting hp.com
Posted by: Chester
Verified Purchase:Yes
First class laptop with no issues to date, would definitely recommend.
Written by a customer while visiting hp.com
Posted by: Andrew
Verified Purchase:Yes
Nice and light, I just wanted something that works and didn't care about those paid youtubers well off technical gibberish. My only criticism is it needs more USB ports but then I am a simple guy
Response from hp.comBy Emily, HP Customer Experience, October 7, 2026
Thank you for sharing your review, Andrew! We're glad to hear the HP OmniBook 5 is delivering the light design and reliable performance you needed to get the job done without any unnecessary fuss.
We appreciate your feedback regarding the USB ports as well. For extra connectivity, using a compact USB hub or multiport adapter can be a quick way to add more ports when needed. Thank you for choosing HP!
We appreciate your feedback regarding the USB ports as well. For extra connectivity, using a compact USB hub or multiport adapter can be a quick way to add more ports when needed. Thank you for choosing HP!
Written by a customer while visiting hp.com
Posted by: Jeremy
Verified Purchase:Yes
Fantastic battery life and screen for the price. Also feels very snappy despite the 60hz refresh rate. I’ll definitely be getting another snapdragon laptop when I eventually upgrade.
Written by a customer while visiting hp.com
Customer Rating
5
I used it for applying for jobs which was brilliant. Copilot was amazing and helped really well.
on September 30, 2026
Posted by: Nikesport
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting hp.com
Posted by: WS
Verified Purchase:Yes
The battery life is superb.
Written by a customer while visiting hp.com
Posted by: AT
Verified Purchase:Yes
It’s a great laptop when it works, sometimes I’ll have to come back the next day to see if it will turn on yet. Even with shutting it down properly, keeping it charged up and closing all tabs, it still will just randomly not turn on.
Response from hp.comBy Emily, HP Customer Experience, October 7, 2026
Thank you for sharing your experience with us. We are so sorry to hear about this ongoing frustration. A laptop should be ready and reliable the moment you need it, and having to wait until the next day to turn it on is certainly not the experience we want for you.
Power issues like this are not typical for the HP OmniBook 5, and we would love the opportunity to help get this sorted out for you. Please reach out directly to our HP UK Support team so our technicians can inspect your unit and help make things right: https://support.hp.com/gb-en/contact/laptop-serial-number
Power issues like this are not typical for the HP OmniBook 5, and we would love the opportunity to help get this sorted out for you. Please reach out directly to our HP UK Support team so our technicians can inspect your unit and help make things right: https://support.hp.com/gb-en/contact/laptop-serial-number
Written by a customer while visiting hp.com