Customer reviews from hp.com
HP - OmniBook 5 Laptop Computer 14" 2K Snapdragon X 16 GB memory;512 GB SSD - Glacier silver aluminum
Average customer rating
4.4
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
10
4 Stars
9
3 Stars
1
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
3 out of
3)
Customer Reviews for HP - OmniBook 5 Laptop Computer 14" 2K Snapdragon X 16 GB memory;512 GB SSD - Glacier silver aluminum
Posted by: paaf
Verified Purchase:Yes
great computer, light and portable for my trips abroad. problem was there was nothing on the website or what is in the box to say that there s no power cable with the computer. so had to order this separately after the computer had arrived. poor.
Response from hp.comBy Emily, HP Customer Experience, July 27, 2026
Thank you for your feedback. We're delighted to hear you're enjoying the lightweight, travel-friendly design of your laptop. We’re sorry to hear the separate power cable requirement came as an unexpected surprise and understand how frustrating it was to place an additional order after receiving your device. We appreciate your feedback and hope you continue to enjoy your new HP laptop on your travels. 💙
Written by a customer while visiting hp.com
Posted by: Musallam 77
from Hatfield
Verified Purchase:Yes
Very good quality with reasonable price
recommend it to other buyers
recommend it to other buyers
I would recommend this to a friend!
Response from hp.comBy Emily, HP Customer Experience, August 14, 2026
Thank you so much for the fantastic 5-star review!
Written by a customer while visiting hp.com
Customer Rating
5
Amazing laptop!
on December 8, 2025
Posted by: LindsayR
[This review was collected as part of a promotion.] This is a brilliant fast and reliable laptop. I sometimes have to do coursework and this has been a good send to me. Very reliable connectivity. I find the signal is really good. Fast set up and fairly easy. The design is smooth and compact so not overly big and the weight isn't too heavy. Sound is amazing listening to music from these speakers. I wouldn't say it heats up loads as long as you provide decent ventilation. So impressed with this. It would do kids or an adult to be honest it's really versatile. Highly recommended
Response from hp.comBy Emily, HP Customer Experience, March 2, 2026
Hi Lindsay, thank you for the brilliant 5-star review! 💙
We’re delighted the OmniBook 5 has been a godsend for your coursework, and that the signal and speaker quality are standing out. It’s great to hear the design is hitting that 'versatile' sweet spot. All the best with your studies!
We’re delighted the OmniBook 5 has been a godsend for your coursework, and that the signal and speaker quality are standing out. It’s great to hear the design is hitting that 'versatile' sweet spot. All the best with your studies!
Written by a customer while visiting hp.com
Posted by: AndyB 64
from Clitheroe
Verified Purchase:Yes
Excellent laptop which tick all the boxes regarding my requirements for a home laptop
I would recommend this to a friend!
Response from hp.comBy Emily, HP Customer Experience, August 12, 2026
Thank you for the 5-star review, Andy! It is fantastic to know that your new OmniBook 5 hits all the right notes for your home setup. Welcome to the HP Community!
Written by a customer while visiting hp.com
Customer Rating
3
Good but overpriced
on October 28, 2025
Posted by: ViktoriaM
[This review was collected as part of a promotion.] What I liked:
-Small and compact - fits into a handbag
-Works smoothly and has beautiful colours
-Easy to set up initially
-Clever features - such as an inbuilt camera cover
-Good battery life
-Smooth and stylish look
-Good performance - the laptop itself is good and the half price is absolutely worth it
-Small and compact - fits into a handbag
-Works smoothly and has beautiful colours
-Easy to set up initially
-Clever features - such as an inbuilt camera cover
-Good battery life
-Smooth and stylish look
-Good performance - the laptop itself is good and the half price is absolutely worth it
What could be better:
-Quite heavy despite the slim body
-Advertised to have touch screen but requires installation of drivers to enable that - I personally haven't been able to figure that out
-High price - good laptop but feels overpriced. I wouldn't pay more than the half price as it doesn't feel worth it
-Quite heavy despite the slim body
-Advertised to have touch screen but requires installation of drivers to enable that - I personally haven't been able to figure that out
-High price - good laptop but feels overpriced. I wouldn't pay more than the half price as it doesn't feel worth it
Response from hp.comBy Emily, HP Customer Experience, March 2, 2026
Hi Viktoria, we’re delighted the compact design and speaker quality are highlights for you! 💙
To clarify, this OLED OmniBook 5 features a non-touch display to prioritize its slim profile and battery life. We’re sorry for any confusion caused by the initial setup or advertisements. Your feedback on weight and pricing is noted to help us improve. Our UK team is here at support.hp.com/gb-en. Cheers!
To clarify, this OLED OmniBook 5 features a non-touch display to prioritize its slim profile and battery life. We’re sorry for any confusion caused by the initial setup or advertisements. Your feedback on weight and pricing is noted to help us improve. Our UK team is here at support.hp.com/gb-en. Cheers!
Written by a customer while visiting hp.com
Customer Rating
4
Great laptop, but slight flaws.
on October 27, 2025
Posted by: hannahsk12_7736
[This review was collected as part of a promotion.] The display quality is flawless, with vibrant images and no pixels in sight. The laptop is quite durable, however, with excessive pressure when closed the keyboard can touch the screen - but doesn’t affect it whatsoever. The battery life is impeccable when browsing, but cannot withstand while gaming. One downside of this product is the frequency (hz), which gives it a slightly slower response time than anticipated. Another downside is that the speakers are placed on the underside of the laptop which can make the sound quality sound quite muffled.
Response from hp.comBy Emily, HP Customer Experience, March 2, 2026
Hi Hannah, thank you for sharing your experience with the OmniBook 5 14! 💙
We’re delighted the OLED display and battery life have been 'impeccable.' While this model is optimized for battery efficiency and AI productivity rather than high-speed gaming, we appreciate your notes on the speakers and build. To tweak your audio settings, check your audio output or please visit us at HP Support.
We’re delighted the OLED display and battery life have been 'impeccable.' While this model is optimized for battery efficiency and AI productivity rather than high-speed gaming, we appreciate your notes on the speakers and build. To tweak your audio settings, check your audio output or please visit us at HP Support.
Written by a customer while visiting hp.com
Customer Rating
5
Speedy, sleek & stylish
on October 26, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I absolutely love this laptop, it suits all of my needs, if that be note taking, research or even streaming shows. The battery life is really long lasting which is perfect for when I’m on the go. The design was also exactly what i was looking for, sleek and lightweight, so again, really great when travelling. I had been looking for a good laptop for a long time and really glad this is the one I went for!
Response from hp.comBy Emily, HP Customer Experience, March 2, 2026
What a result! 💙 We’re delighted that the OmniBook 5 ended your search for the perfect laptop.
It sounds like you’re making the most of that record-breaking battery life, OLED display, and lightweight design while out and about. If you ever need tips on your new AI features, we’re always here at support.hp.com/gb-en. Enjoy the new machine!
It sounds like you’re making the most of that record-breaking battery life, OLED display, and lightweight design while out and about. If you ever need tips on your new AI features, we’re always here at support.hp.com/gb-en. Enjoy the new machine!
Written by a customer while visiting hp.com
Customer Rating
5
Great laptop with latest features
on October 22, 2025
Posted by: _skyntherapyblog_5571
[This review was collected as part of a promotion.] I bought this laptop for my son as an upgrade and very much pleased with the purchase so far. Its not too heavy and has a chic design. The screen has a crisp clear display and overall the performance is great. Its fast, light weight to carry around, and best part is the battery life, the 30+ hour charge means you dont need to worry about it dying out during lessons or carry the charger to colledge. Its upto date with the advanced AI features and easy to work your way through.
Response from hp.comBy Emily, HP Customer Experience, March 2, 2026
What a fantastic choice for a college upgrade! 💙 It’s brilliant to hear the OmniBook 5 is already making life easier for your son.
We designed this as the ultimate student companion by pairing a crisp display with a lightweight design. The battery life is a standout feature, removing "charger anxiety" during long days, and it’s great he's finding the AI features intuitive.
Wishing him a brilliant term!
We designed this as the ultimate student companion by pairing a crisp display with a lightweight design. The battery life is a standout feature, removing "charger anxiety" during long days, and it’s great he's finding the AI features intuitive.
Wishing him a brilliant term!
Written by a customer while visiting hp.com