Customer reviews from hp.com
HP - OmniBook 5 Laptop Computer 14" 2K Snapdragon X 16 GB memory;512 GB SSD - Glacier silver aluminum
Average customer rating
4.3
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
59
4 Stars
16
3 Stars
4
2 Stars
4
1 Star
8
74%of customers recommend this product.
(
17 out of
23)
Customer Reviews for HP - OmniBook 5 Laptop Computer 14" 2K Snapdragon X 16 GB memory;512 GB SSD - Glacier silver aluminum
Posted by: Phil
Verified Purchase:Yes
No problems whatsoever.. I have another HP laptop but it's older and I didn;t want to risk it crashing on me when I go to my overseas workshops. So I bought this one and meanwhile, the older one is also doing great.
Written by a customer while visiting hp.com
Posted by: Jp
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting hp.com
Posted by: Storm
Verified Purchase:Yes
This laptop is very fast and the screen quality is so good! I'm a student and even used it for a few Labster labs and it didn't stutter or anything.
Written by a customer while visiting hp.com
Posted by: DD
Verified Purchase:Yes
Easy to use, fast start up, great memory capacity. Video graphics is excellent does what I need it to decent battery life, quick to recharge. Standard key board with shortcuts available.
Though I wish the keyboard was lighted doesn’t seem to be anything on that or I haven’t found it yet. Overall it’s a very good computer
Though I wish the keyboard was lighted doesn’t seem to be anything on that or I haven’t found it yet. Overall it’s a very good computer
Written by a customer while visiting hp.com
Posted by: NA
Verified Purchase:Yes
The computer works very well. However, I wish you hadn't changed the keyboard layout.
Response from hp.comBy Emily, HP Customer Experience, September 25, 2026
Thank you for your review! We're happy to hear your OmniBook 5 is performing well. We appreciate your feedback regarding the keyboard layout and understand that changes to familiar designs can take some adjustment. Thank you for choosing HP!
Written by a customer while visiting hp.com
Posted by: Johns
Verified Purchase:Yes
The display is the most outstanding feature. The biggest disappointment is the lack of inputs, no SD cards.
Response from hp.comBy Emily, HP Customer Experience, September 25, 2026
Thank you for your review and for choosing HP, Johns. We're delighted to hear you're enjoying the display on your OmniBook 5. We also appreciate your feedback regarding port selection and understand how convenient an SD card reader can be.
Written by a customer while visiting hp.com
Posted by: Sheila
Verified Purchase:Yes
I had the laptop in a soft shell case and my son knocked the case off the back of the couch and the screen was damaged. The cost of replacement was over half the cost of the laptop. I'll be buying a new more heavy duty laptop. Computer is not durable.
Response from hp.comBy Emily, HP Customer Experience, September 21, 2026
Sheila, we’re truly sorry this experience has left you questioning the durability of your OmniBook 5. We understand how disappointing it must have been to discover screen damage from a fall. We also recognize your concerns regarding the repair cost and how frustrating it can be when the expense feels disproportionate to the age of the device. We appreciate you sharing your perspective, as feedback like this helps us better understand our customers' expectations around durability and ownership experience. Thank you for taking the time to tell us about your experience.
Written by a customer while visiting hp.com
Posted by: Petunia
Verified Purchase:Yes
My computer is already acting up. I cannot connect a mouse to it, as it doesn't work. I prefer to use a mouse,as it's more efficient for me.
Response from hp.comBy Emily, HP Customer Experience, September 22, 2026
Petunia, we understand how important it is to have a reliable mouse connection, especially if that's your preferred way to work. We'd recommend reaching out to our HP Support team so they can help troubleshoot the issue and get you up and running: https://support.hp.com/us-en. We appreciate you bringing this to our attention and hope we can help improve your experience.
Written by a customer while visiting hp.com