Customer reviews from hp.com
HP OMEN - OMEN Desktop AMD Ryzen 7, 32 GB;2 TB SSD Windows 11 Pro - Shadow black metal
Average customer rating
4.4 out of 5
4.4
(69 Reviews)
Open Ratings Snapshot
Rating breakdown 69 reviews
5 Stars
51
4 Stars
9
3 Stars
2
2 Stars
2
1 Star
5
80%of customers recommend this product. 
(
24 out of 30
)
Best Buy Privacy Policy
Customer Reviews for HP OMEN - OMEN Desktop AMD Ryzen 7, 32 GB;2 TB SSD Windows 11 Pro - Shadow black metal
Customer Rating
2 out of 5
2
Omen, but not of good things to come...
on December 2, 2025
Posted by: rpershell
Verified Purchase:Yes
I thought this PC was going to be fast and also made sure it had lots of RAM.
It is not fast at all, even when it is not going to the internet. It seems slower than the 8 year old PC it replaced. I am not much of a gamer so cannot tell if it is great in that area or not. It lags playing MS games.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Configurable PC
on January 4, 2026
Posted by: Phillstar
from Los Angeles, CA
Verified Purchase:Yes
I like the way the Omen 35L Gaming Desktop was configurable. I ordered it the way I needed it to be. I use it as a workstation, and it works great'
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Nothing worked properly
on February 17, 2026
Posted by: Kemo
from Alaska
Verified Purchase:Yes
After receiving my OMEN 35L it immediately had issues with games crashing and overheating from fans not working. I had to send it back and HP is sending a new one. Hope the second one works!
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Hard to review before getting the item
on December 11, 2025
Posted by: Disheartened14
Verified Purchase:Yes
My first computer died on day one.
This email asking me to rate the device comes before my 2nd one has arrived so it is not great timing.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Good to go I would buy another one
on January 15, 2026
Posted by: Anonymous
Verified Purchase:Yes
It’s very good product
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Crashes
on February 27, 2026
Posted by: Anonymous
from Warner, OK
Verified Purchase:Yes
Twice I've gotten the blue screen of death. Nothing is running correctly. Skyrim and Fallout crash. To say I'm upset is an understatement
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Should I return this PC?
on March 1, 2026
Posted by: GorjousMorg
from Saint Joseph, MO
Verified Purchase:Yes
Nothing but graphics and audio issues from day one. Despite multiple attempts at fixing problems, I still have glitchy audio and stuttering graphics. Even after throttling fps to 60. Why have a gaming PC if you need to run components at minimal settings. It seems there are driver conflicts, and OS issues as I ran cmd line heath scans and repairs for corrupted system drive files. Still have graphics pauses and stuttersafter all that. This while playing GTA 5.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Worked great, for two weeks
on March 19, 2026
Posted by: Greenturtle
Verified Purchase:Yes
I've only owned this computer for a few weeks. It worked well for a couple of weeks. At some point, it started to have power issues, and the device when in sleep mode would constantly power cycle on and off, creating an audible clicking noise, and causing the internal lights to turn on and off. Within a couple days this must have caused the unit to die. It will not turn on and i've had to send it in for a warranty claim.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
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