Customer reviews from Dymo.com
DYMO - LabelWriter 450 Twin Turbo Desktop Label Printer - Black
Average customer rating
2.1
(86 Reviews)
Rating breakdown 86 reviews
5 Stars
15
4 Stars
5
3 Stars
6
2 Stars
10
1 Star
50
25%of customers recommend this product.
(
12 out of
48)
Customer Reviews for DYMO - LabelWriter 450 Twin Turbo Desktop Label Printer - Black
Customer Rating
1
Terrible label maker
on May 13, 2024
Posted by: MC1953
from Marfa Texas
Can’t switch between label sizes and label maker chooses wrong size label when printing.
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, May 14, 2024
Hello.
Thank you for contacting us and sharing your feedback with us.
We sincerely apologize for the inconvenience caused.
To resolve this issue and select the right label sizes for your printer, kindly visit dymo.com > Support> DYMO Help Center >Software >How to use DYMO Connect for Desktop > Table of Contents> Switching the side of your printer.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for contacting us and sharing your feedback with us.
We sincerely apologize for the inconvenience caused.
To resolve this issue and select the right label sizes for your printer, kindly visit dymo.com > Support> DYMO Help Center >Software >How to use DYMO Connect for Desktop > Table of Contents> Switching the side of your printer.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
5
Works like a champ!
on May 24, 2024
Posted by: SQQQSME
I've had this printer for about 2 years. I have had no problems with it whatsoever. Works like a champ. I just wish Dymo had a twin port wireless printer. Sometimes I need to print something from my phone. No way to do that with this thermal printer.
Written by a customer while visiting Dymo.com
Customer Rating
1
doesn't work on windows 11
on June 5, 2024
Posted by: andykyuhgdfkhjyfhjkg
doesn't work on windows 11, total nightmare having to keep an out of date win 10 machine just for this.
Response from Dymo.comBy DYMO NA, June 5, 2024
Hi Andy.
Thank you for contacting us and sharing your feedback with us.
Our DYMO Connect Software version 1.4.6 and DYMO Label Software version 8.7.4 are compatible with the Windows 11 operating system. To download and install the software, please visit dymo.com, go to Support, then select Download Software. Next, click on "Not sure which software to choose," then select "Compatibility Chart." From there, search for the software by name, choose the operating system, and download the software version compatible with Windows 11.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for contacting us and sharing your feedback with us.
Our DYMO Connect Software version 1.4.6 and DYMO Label Software version 8.7.4 are compatible with the Windows 11 operating system. To download and install the software, please visit dymo.com, go to Support, then select Download Software. Next, click on "Not sure which software to choose," then select "Compatibility Chart." From there, search for the software by name, choose the operating system, and download the software version compatible with Windows 11.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
ABYSMAL SOFTWARE MAKES THIS USELESS FOR ME.
on August 15, 2024
Posted by: SS1A
If I could give it zero stars I would. Thanks to a recent software update this once great product is now a worthless piece of ... The update not only erased my many important files, it no longer even has the TEMPLATES i was using so I can't reconstruct them. Thanks for ruining something I really needed DYMO!!! :(
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, August 16, 2024
Hi. Thank you for contacting us and sharing your honeest feedback with us.
We sincerely apologize that you are facing issuees with our software. This is not the experience we want you to have at all.
Regarding the lost of your files after the update, if they were saved before the update it will be under your documents in your computer. However, if the labels or addresses were not saved before the update they will be lost.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize that you are facing issuees with our software. This is not the experience we want you to have at all.
Regarding the lost of your files after the update, if they were saved before the update it will be under your documents in your computer. However, if the labels or addresses were not saved before the update they will be lost.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Horrible software
on August 27, 2024
Posted by: Kev10
Okay printer but the worst software I have ever encountered
Response from Dymo.comBy DYMO NA, August 28, 2024
Hello.
Thank you for contacting us and sharing your feedback with us.
We sincerely apologize for the inconvenience you are experiencing using our software.
For smooth navigation of our software, we recommend following the software user guide on help.dymo.com. You can find it under Software > How to Use DYMO Connect for Desktop or How to Use DYMO Label Software. The guide provides a step-by-step process for using all the features of our DYMO software.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for contacting us and sharing your feedback with us.
We sincerely apologize for the inconvenience you are experiencing using our software.
For smooth navigation of our software, we recommend following the software user guide on help.dymo.com. You can find it under Software > How to Use DYMO Connect for Desktop or How to Use DYMO Label Software. The guide provides a step-by-step process for using all the features of our DYMO software.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
I want my OLD software back!
on September 9, 2024
Posted by: Cindy138
I have LOVED my Dymo printer for years, but now the software will not open, and I've tried the Dymo Connect...it's HORRIBLE! No functionality to use dual fonts on a label that I can find. It really makes my labelwriter useless! Unfortunately, I've talked many depts here at Berry College into using the Twin Turbo and everyone keeps coming to me for an answer on what to do... I want my old software back, and YES, I've searched for it on your website!
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, September 10, 2024
Hi Cindy.
We sincerely apologize for the inconvenience caused. Thank you for sharing your feedback with us and please be aware that this information will be forwarded to the appropriate department.
To download the DYMO Label Software kindly visit dymo.com > Support > Download Software > Not Sure which Software to use > Search by Software > Software name is DYMO Label Software > Select your Operating System > Download DYMO LabelSoftware Version 8.7.4 based on your operating system version.
NOTE: Ensure your printer USB is disconnected from your computer port during the download and installation of the software.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. Thank you for sharing your feedback with us and please be aware that this information will be forwarded to the appropriate department.
To download the DYMO Label Software kindly visit dymo.com > Support > Download Software > Not Sure which Software to use > Search by Software > Software name is DYMO Label Software > Select your Operating System > Download DYMO LabelSoftware Version 8.7.4 based on your operating system version.
NOTE: Ensure your printer USB is disconnected from your computer port during the download and installation of the software.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Horrible
on September 12, 2024
Posted by: Long Time User
I have used the Label Writer 450 Twin Turbo for over decade now. It was a great product until the past few years and even worse now since they went with the Dymo Connect instead of the desktop version software. I am very saddened to see this product go down hill so badly. I have 4 printers and have issues with all of them now. I used to recommend this printer but will not do it any longer
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, September 13, 2024
Hello.
Thank you for contacting us and sharing your honest feedback with us, it's valuable to us.
We sincerely apologize for the inconvenience you are experiencing with our DYMO Connect Software. Please know that your feedback will be forwarded to the approiprate department.
To download and install the DYMO Label Software version, kindly visit dymo.com> Support > Download > Not Sure which software to choose > Compatibility Chart > Search by Software > Software name is DYMO Label Software > Select the operating system and download DYMO Label Software version 8.7.4(Windows) or 8.7.5(MacOS) > Downalod based on your operating system version.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Thank you for contacting us and sharing your honest feedback with us, it's valuable to us.
We sincerely apologize for the inconvenience you are experiencing with our DYMO Connect Software. Please know that your feedback will be forwarded to the approiprate department.
To download and install the DYMO Label Software version, kindly visit dymo.com> Support > Download > Not Sure which software to choose > Compatibility Chart > Search by Software > Software name is DYMO Label Software > Select the operating system and download DYMO Label Software version 8.7.4(Windows) or 8.7.5(MacOS) > Downalod based on your operating system version.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
4
Excellent printer, worse software over time
on October 10, 2024
Posted by: Anonymous
I've been using labelwriter printers for just shy of 20 years now. I have owned multiple 450 twin turbos. I agree wholeheartedly that the latest dymo software is absolute garbage compared to what they had 15+ years ago. Bring back the old software.
Written by a customer while visiting Dymo.com