Customer reviews from Dymo.com
DYMO - LabelWriter 450 Twin Turbo Desktop Label Printer - Black
Average customer rating
2.1
(86 Reviews)
Rating breakdown 86 reviews
5 Stars
15
4 Stars
5
3 Stars
6
2 Stars
10
1 Star
50
25%of customers recommend this product.
(
12 out of
48)
Customer Reviews for DYMO - LabelWriter 450 Twin Turbo Desktop Label Printer - Black
Customer Rating
1
Initially Great .... but turned to trash!
on December 27, 2023
Posted by: jlh Dallas TX
I have had both the 450 twin as well as the postage scale. I used it daily when i "first" got it without problems. Then software started getting changed ... then companies and so much disorganization as to make them worthless. The employees were never able to figure out and could actually go to the post office faster and cheaper than successfully getting something printed out. I could not recommend getting another Dymo product because of all the grief we have had with these.
Response from Dymo.comBy DYMO NA, January 15, 2024
Hi. Thank you for contacting us.
We sincerely apologize for the inconvenience caused. Thank you for sharing your feedback with us, and please be aware that this information will be forwarded to the appropriate department for further review.
We will be happy to assist you if you could please reach out to us directly.
Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. Thank you for sharing your feedback with us, and please be aware that this information will be forwarded to the appropriate department for further review.
We will be happy to assist you if you could please reach out to us directly.
Please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
5
Very reliable
on December 31, 2023
Posted by: 2 Angels
I have had this model for about 5 years. We are a small family farm business, and I have this in our home office. We use it for address labels, and to label farm items for shipping, like seeds, etc. I have no problems with it all it. I works great for me and performs as it should. I find that it is easy to change out the labels to a different size or type. The software is a little clunky and quirky but once you figure it out, its not really a problem.
I would recommend this to a friend!
Written by a customer while visiting Dymo.com
Customer Rating
5
The problem may be you.... I've had one for years
on January 1, 2024
Posted by: Number 6
I read all these negative reviews. Here's with my iMac. Occasionally, there is a printing concern. I've had bad printing to multiple blank labels coming out of the machine. Here's what I do and it's my 'go to' procedure:
Disconnect the printer and unplug it. Give it a couple of minutes to fully discharge. On the Mac,go to System Setting >Printers> Printers and Scanners> Dymo Labelwriter and remove the printer with the minus (-) sign.
Restart your Mac. Connect the printer to power and connect the USB cable. Then go back to System Settings >Printers> Printers and Scanners> and add the printer with the plus(+) sign.
You may need to restart the Mac again, yet that's pretty much all there is to it. Stuff happens. Don't panic and take a moment. This is especially likely after an OS update/upgrade.
Written by a customer while visiting Dymo.com
Customer Rating
2
Great printer but the Software Sucks
on January 4, 2024
Posted by: BobH
from Windsor, Calofornia
I bought my TurboTwin years ago and use it to print labels and postage. Great printer and I have had no problems with it until support of the DYMO Label software was stopped. I have been totally frustrated with DYMO Connect since it was release and have never been able to get it to work.
I still use MS Office 10 and Connect doesn't seem to allow this, insisting on Office 365. I am not a fan of subscription software so that is a no brainer. Today I took another crack at it and downloaded the latest version. After some effort I was able to import my Label v.8 contacts but of course my Outlook contacts aren't there. This time it can't find my printer so I can't print anything using Connect. I still use Label v.8 and it works great except I can't correct any of my addresses.
Very disappointed with DYMO and truly don't understand why the new software is anything but "User Friendly".
No, I would not recommend this to a friend.
Response from Dymo.comBy DYMO NA, January 5, 2024
Hi Bob.
We appreciate your feedback and would like to apologize for the inconvenience caused and for the Address Fixer not working. Currently, our server responsible for this feature is down, and we are unable to resolve the issue on our side as the Dial-A-Zip service owned by Endicia has reached its End of Life status.
We would like to kindly inform you that our DYMO Label Software is now obsolete but we still support it. Please reach out to us directly so that we can provide you with an alternative of how to correct your DYMO Label Addresses.
Our DYMO Connect Software supports Microsoft 2016, 2019, and 365. We recommend installing our latest DYMO Connect software, that way you will be able to import your Outlook Contacts. Please make sure the printer is connected directly to the computer as USB hubs/adapters are not supported then open DYMO Connect then click NEW>Printers and choose your printer once you click the drop-down menu.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We appreciate your feedback and would like to apologize for the inconvenience caused and for the Address Fixer not working. Currently, our server responsible for this feature is down, and we are unable to resolve the issue on our side as the Dial-A-Zip service owned by Endicia has reached its End of Life status.
We would like to kindly inform you that our DYMO Label Software is now obsolete but we still support it. Please reach out to us directly so that we can provide you with an alternative of how to correct your DYMO Label Addresses.
Our DYMO Connect Software supports Microsoft 2016, 2019, and 365. We recommend installing our latest DYMO Connect software, that way you will be able to import your Outlook Contacts. Please make sure the printer is connected directly to the computer as USB hubs/adapters are not supported then open DYMO Connect then click NEW>Printers and choose your printer once you click the drop-down menu.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
3
Blank lines
on January 10, 2024
Posted by: Laine
from Nebraska
I’ve had my name off for several years, but lately it will not print a full label that leaves one line blank in the middle of the address tried cleaning and all that, but it still won’t work. Replacing whatever mechanical pieces is more than the cost of the printer not happy.
Response from Dymo.comBy DYMO NA, January 11, 2024
Hello Laine.
We sincerely apologize for the inconvenience caused. Thank you for sharing your feedback with us, and please be aware that this information will be forwarded to the appropriate department for further review.
We will be happy to assist you if you could please reach out to us directly.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused. Thank you for sharing your feedback with us, and please be aware that this information will be forwarded to the appropriate department for further review.
We will be happy to assist you if you could please reach out to us directly.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
3
Dymo Stamps Support
on January 13, 2024
Posted by: Stamps
from Modesto, CA
I've used my printer for years without issues. Today I tried to use Dymo Stamps (which I still had a credit balance on) and it does not seem to exist.
I would recommend this to a friend!
Response from Dymo.comBy DYMO NA, January 15, 2024
Hello. Thank you for contacting us.
We sincerely apologize for the inconvenience caused.
To resolve this issue, kindly ensure the DYMO Web service is running as an administrator. We have sent you an email on how to restart the web service to enable you to print from stamps.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience caused.
To resolve this issue, kindly ensure the DYMO Web service is running as an administrator. We have sent you an email on how to restart the web service to enable you to print from stamps.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Good and Bad - Mostly bad
on February 4, 2024
Posted by: Lucas
I have used DYMO for years. My complaint is that you are constantly fooling around with the software to make it work. One day it works and the next it doesn't. This time I can't get it to work no matter what I do. Unfortunately I will have to now change our 10 office units. It's costing me too much in staff time to trey to get this working again.
Response from Dymo.comBy DYMO NA, February 6, 2024
Hello. Thank you for contacting us and sharing your feedback with us.
We sincerely apologize for the inconvenience you are experiencing with our software.
We would recommend that you use our user guide for the DYMO software you have. Kindly visit dymo.com > DYMO Help Center > Software > How to use DYMO Connect for Desktop or How to use DYMO Label Software v.8.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We sincerely apologize for the inconvenience you are experiencing with our software.
We would recommend that you use our user guide for the DYMO software you have. Kindly visit dymo.com > DYMO Help Center > Software > How to use DYMO Connect for Desktop or How to use DYMO Label Software v.8.
If you are still having issues (If you have more questions or feedback), please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com
Customer Rating
1
Software does not work.
on February 23, 2024
Posted by: Burp
This machine has been working fine for years. Software no longer works. New driver does not allow editing of text.
Response from Dymo.comBy DYMO NA, February 26, 2024
Hello.
We value your feedback and appreciate you reaching out to us. We sincerely apologize for the inconvenience caused.
To resolve this software bug, we recommend uninstalling and reinstalling the software by visiting dymo.com > Support > DYMO Help Center > Software > How to completely uninstall the DYMO Software.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
We value your feedback and appreciate you reaching out to us. We sincerely apologize for the inconvenience caused.
To resolve this software bug, we recommend uninstalling and reinstalling the software by visiting dymo.com > Support > DYMO Help Center > Software > How to completely uninstall the DYMO Software.
If you are still having issues, please reach out to us via our website or through LiveChat. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
DYMO® Consumer Care
Written by a customer while visiting Dymo.com