Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - White Smoke
Average customer rating
4.6
(847 Reviews)
Rating breakdown 847 reviews
5 Stars
634
4 Stars
126
3 Stars
39
2 Stars
27
1 Star
21
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - White Smoke
Customer Rating
4
Amazing sounds
on September 16, 2025
Posted by: Ohanalei
Gender:Female
Length of ownership:1 month
I bought this new ultra headphones on 8/30/25 I really loved it . Sounds really amazing.
Written by a customer while visiting bose.com
Customer Rating
5
Great sounds
on September 17, 2025
Posted by: Meko
Gender:Male
Length of ownership:1 week
Oh yeah, very good headphones , as an audiophile, I love detail. Bose you nailed it.
Written by a customer while visiting bose.com
Customer Rating
3
Excessive price.
on September 19, 2025
Posted by: Norm
Price is excessive; the price should be about half of what Bose charges. Performance is acceptable.
Response from bose.comBy Bose, Customer Support, September 19, 2025
Hey there! We appreciate your feedback on the performance of the Bose QuietComfort Ultra Headphones. We understand that price is an important factor when choosing your product. Bose's products are designed with premium materials, advanced noise cancellation, and high-quality sound to deliver a top-tier listening experience. We truly believe in the value we offer. To stay updated on special promotions and exclusive offers, we recommend signing up for our newsletter.
Sophie - Customer Support
Sophie - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Awesome noise cancelling
on September 19, 2025
Posted by: BoMark
Sure looked great, sounded ok. For me it was my first over ear headphones in years. Noise cancelling was great. For work and as many meetings I have on teams they get heavy and hot for me.
Response from bose.comBy Bose, Customer Support, September 19, 2025
Hey there, thank you for sharing your experience! We're thrilled to hear the noise-cancelling impressed you, it's one of the standout features of our QuietComfort Ultra Headphones. We understand that comfort can vary, especially during long meetings. If they feel heavy or warm over time, you might find adjusting the fit or taking short breaks helpful.
Daisy - Customer Support
Daisy - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Absolutely the best
on September 19, 2025
Posted by: Ollie
Gender:Male
Length of ownership:3 months
Absolutely love these headphones. Can barely tell the lawn mower is running even when I'm at a low volume.
Written by a customer while visiting bose.com
Customer Rating
5
Upgrade
on September 19, 2025
Posted by: Arracer
Gender:Male
Length of ownership:1 month
I bought the ultra headphones as an upgrade to my quiet comfort headphones.
Written by a customer while visiting bose.com
Customer Rating
5
Boom
on September 22, 2025
Posted by: Bertha
Gender:Female
Length of ownership:1 month
Sure! Here's a short and positive review you can share with Bose:
---
Just got my new Bose headphones in the beautiful maroon color – absolutely love them! The sound quality is next level – incredibly clear and rich. Plus, they're super comfortable, even during long listening sessions. I'm very happy with my purchase. Thank you.
Written by a customer while visiting bose.com
Customer Rating
2
Does not turn to BT mode
on September 25, 2025
Posted by: dahle44
Find it very difficult to sync them to my phone and computer-(getting them in Bluetooth mode). The light never turns blue. Disappointed especially considering the cost.
Response from bose.comBy Bose, Customer Support, September 25, 2025
Hi there! Thank you for sharing your feedback, we truly appreciate it. We're sorry to hear you're experiencing issues with your Bose QuietComfort Ultra Headphones. Bluetooth connectivity can be influenced by several factors, and we recommend checking out this helpful link: https://bose.life/3VAlJks for troubleshooting steps that may assist in resolving the problem.
Sophie - Customer Support
Sophie - Customer Support
Written by a customer while visiting bose.com