Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - White Smoke
Average customer rating
4.6
(847 Reviews)
Rating breakdown 847 reviews
5 Stars
634
4 Stars
126
3 Stars
39
2 Stars
27
1 Star
21
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - White Smoke
Customer Rating
5
Worth it for anyone who appreciates great sound
on April 18, 2025
Posted by: Ladysmomma79
Gender:Female
Length of ownership:3 months
These things are AAAAHHHHMAZING. Top tier sound quality and noise canceling that is second to none. Volume halfway up and you go into another universe. They are so comfortable I've fallen asleep with them on numerous times. I love how you can have them paired with two devices at once. They come with a nice case to protect them. The app is very user friendly and you have a full equalizer to adjust them to your ears and liking.
Written by a customer while visiting bose.com
Customer Rating
4
Great sound but creaky headphones.
on April 28, 2025
Posted by: Matt72
Gender:Male
Length of ownership:1 week
I just bought these headphones a week ago and I love the sound and features definitely what I expect from Bose. But the reason I can't give it five stars is because of the creaky headphones I've done research and found this is a big problem. I'm going to try silicone lubricant on the joints that seems to help people and it seems to diminish over time but still should not be so creaky. Also these headphones can be a little bit more snug. But besides that I love the color lunar blue and will keep these despite some hiccups. My suggestion to Bose is to work out these kinks before you put these high-priced headphones to sale so that people don't have to deal with these problems.
Written by a customer while visiting bose.com
Customer Rating
2
Unfortunate wasn't impressed
on May 1, 2025
Posted by: Nickname
Gender:Female
Length of ownership:1 month
The plum color was very pretty but I wasn't impressed with the sound quality, it is pretty mid.
You have to slide the right side of the headphone to turn the volume up-and-down which I would have liked, but it would turn the volume really high.or super low no in between.
The bluetooth button is also the on and off button it made very difficult to connect to other devices.
What I hated the most was it would periodically disconnect itself from whatever device it was currently connected too.
You have to slide the right side of the headphone to turn the volume up-and-down which I would have liked, but it would turn the volume really high.or super low no in between.
The bluetooth button is also the on and off button it made very difficult to connect to other devices.
What I hated the most was it would periodically disconnect itself from whatever device it was currently connected too.
Response from bose.comBy Bose, Customer Support, May 2, 2025
Hello,
Thank you for sharing your experience with the QuietComfort ultra headphones. I am glad to hear that you love their design and colour, but sorry you are not fully satisfied with the touch control features. If you wish to know more about it and how to effectively use them please check this guide: https://bose.life/4jBoM63
Also if you are experiencing any connectivity issues please try to reset your headphone following these steps: https://bose.life/4hO1GbQ
If you need any further assistance, please contact us: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Thank you for sharing your experience with the QuietComfort ultra headphones. I am glad to hear that you love their design and colour, but sorry you are not fully satisfied with the touch control features. If you wish to know more about it and how to effectively use them please check this guide: https://bose.life/4jBoM63
Also if you are experiencing any connectivity issues please try to reset your headphone following these steps: https://bose.life/4hO1GbQ
If you need any further assistance, please contact us: https://bose.life/3rykPZR
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great immersion sounds
on May 3, 2025
Posted by: Barros
Just amazing, nice product released so far... keep it up
Written by a customer while visiting bose.com
Customer Rating
4
Sounds Amazing But...
on May 5, 2025
Posted by: Sparta
Gender:Male
Length of ownership:1 week
Been a bose fan for along time & these headphones are amazing but would love to have them hit the lows much more to really feel the song.
Written by a customer while visiting bose.com
Customer Rating
5
The noise cancelling headset is game changer!
on May 5, 2025
Posted by: Dloman08
Gender:Male
Length of ownership:1 month
These are the best headphones I have ever owned, You have made a life long customer with your products
Written by a customer while visiting bose.com
Customer Rating
4
Honest Review by LEERO
on May 6, 2025
Posted by: LEERO
Gender:Male
Length of ownership:1 year or longer
Everything with the headphones is great just wish the noise cancelation was a bit better, the app needs to be better a auto connection with the headphones,and lastly the wires for charging and listening should be a bit longer there a little too short.
Written by a customer while visiting bose.com
Customer Rating
5
LOVE LOVE LIVE
on May 6, 2025
Posted by: GinaGonzy
Gender:Female
Length of ownership:1 month
I love the color of these headphones, they're beautiful. I love the fit of the headphones on my head and over my ears. It's a bose product so of course the sound quality is great. The price is a bit up there, but if you take care of them they'll last and be a worthy investment.
I even convinced my husband to get some in a color he prefers.
Written by a customer while visiting bose.com