Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - White Smoke
Average customer rating
4.6
(847 Reviews)
Rating breakdown 847 reviews
5 Stars
634
4 Stars
126
3 Stars
39
2 Stars
27
1 Star
21
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - White Smoke
Customer Rating
5
Comfortable and Light
on April 3, 2025
Posted by: Jas22
Gender:Male
Length of ownership:1 month
Just as advertised. Quiet, Comfortable, Great sound, and Noise Cancelling. I can't wait to try them on my flight. So far I'm impressed.
Written by a customer while visiting bose.com
Customer Rating
3
Don't buy it, I am returning it.
on April 3, 2025
Posted by: I am returning it
Gender:Male
Length of ownership:1 month
The only thing good about this earphone is the sound quality and the grip (which is on the stronger side). I have had problems with the multipoint connection (had to turn off bluetooth in the notebook for it to work on the phone) and the worst, worst part is the microphone during calls. Other people on the call would say my microphone was glitching, or cutting all the time, even though I work in a quite environment. It is very unfortunate because I always loved Bose products and was anxiously waiting for a new improved version of the Quiet Comforts. This is not it guys, just don't buy it now, wait for improvement or go to an alternative.
Response from bose.comBy Bose, Customer Support, April 7, 2025
Hi.
Thank you for posting. Glad to hear that you love the headphones' sound quality and fit. The difficulties that you have raised(disconnection and mic) can be due to the firmware needing an update. Please do that one first, https://bose.life/4hJPIAe. If you have any more questions, feel free to get in touch with us at https://bose.life/3BgUIIU. We would love to help.
Marvin - Customer Support
Thank you for posting. Glad to hear that you love the headphones' sound quality and fit. The difficulties that you have raised(disconnection and mic) can be due to the firmware needing an update. Please do that one first, https://bose.life/4hJPIAe. If you have any more questions, feel free to get in touch with us at https://bose.life/3BgUIIU. We would love to help.
Marvin - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Love it
on April 4, 2025
Posted by: PT
Absolutely in love with my QuietComfort Ultra. Sound quality is amazing and it is light so I can walk around without much discomfort. Different modes work beautifully.
Written by a customer while visiting bose.com
Customer Rating
5
on April 4, 2025
Posted by: JT
Gender:Female
Length of ownership:1 month
Perfect for what I need them for. With every penny, very comfortable sound is great, love that I cannot hear anything around me. One Con would be I wish they were just slightly louder.
Written by a customer while visiting bose.com
Customer Rating
5
on April 6, 2025
Posted by: Lmae99
Gender:Female
Length of ownership:1 month
I love my Bose ultrasound..my husband gift me with I am just trying to make routine muscle memory lol use my right hand not left for buttons and volume adjustment.
Written by a customer while visiting bose.com
Customer Rating
5
Very comfortable
on April 9, 2025
Posted by: Chooch
Length of ownership:1 month
I have had the opportunity to use these on an air flight but looking forward to that experience. So far great stereo sound while watching g movies and listening to pod casts
Written by a customer while visiting bose.com
Customer Rating
5
Immersion sound really is amazing
on April 11, 2025
Posted by: Lilca29
Gender:Female
Length of ownership:1 month
I've had the previous version of QuietComfort and loved them, but these are definitely the next level. The immersive sound is truly another thing. If you like to really listen to music, you gotta have these.
Written by a customer while visiting bose.com
Customer Rating
4
Hopefully they are sturdy
on April 11, 2025
Posted by: Swolf
Gender:Female
Length of ownership:1 week
I had bought a comparable headphone last year, but my wolf chewed them to bits, so I decided to give these a try this year. Hopefully they fare better against wolf teeth than the last ones. (Only time will tell)
Overall, they were easy to use and connected to my phone right out of the box. I did download the app which was easy to do as well. They are comfortable, and the sound is great. The only downfall is I can still hear the outside world when the noise cancel is selected, but I was alive when noise cancel wasn't a thing, so it's not a huge draw back, just a little bit of one.
They stay on my head very well and are a great weight.
Keep your fingers crossed that these don't end up like my last pair, or if so they fare far better than the last ones. (Or at least that I catch her before total annihilation.)
Overall, they were easy to use and connected to my phone right out of the box. I did download the app which was easy to do as well. They are comfortable, and the sound is great. The only downfall is I can still hear the outside world when the noise cancel is selected, but I was alive when noise cancel wasn't a thing, so it's not a huge draw back, just a little bit of one.
They stay on my head very well and are a great weight.
Keep your fingers crossed that these don't end up like my last pair, or if so they fare far better than the last ones. (Or at least that I catch her before total annihilation.)
Written by a customer while visiting bose.com