Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - White Smoke
Average customer rating
4.6
(847 Reviews)
Rating breakdown 847 reviews
5 Stars
634
4 Stars
126
3 Stars
39
2 Stars
27
1 Star
21
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - White Smoke
Customer Rating
5
Top dawg
on February 22, 2024
Posted by: Lonewolfe
Gender:Male
Length of ownership:3 months
They are the best on the market, very user friendly with the bose app...
Written by a customer while visiting bose.com
Customer Rating
5
Awesome Upgrade!
on February 23, 2024
Posted by: Mik271
Gender:Female
Length of ownership:1 month
Purchased these as a gift and upgrade for my hubbies older QuietComfort headphones. He loves them! The newer features only add to the brilliance and function of these headphones! Definitely worth the$$$!
Written by a customer while visiting bose.com
Customer Rating
5
Very pleased....better than the old Sony XM3 I had
on February 23, 2024
Posted by: Boiler92
Gender:Male
Length of ownership:3 months
Love the Bose Quiet Comfort Ultra headphones. I bought two pairs, one for at work for Zoom, and one at home. Noise Cancelling is amazing. I don't have any experience with the mics though since I use an separate podcast microphone.
Written by a customer while visiting bose.com
Customer Rating
5
Easy to use great style
on February 25, 2024
Posted by: Bose headphones
Gender:Male
Length of ownership:1 month
The sound these give you is incredible I've spent many hours with them
Written by a customer while visiting bose.com
Customer Rating
2
nothing remarkable.
on February 27, 2024
Posted by: stas
Gender:Male
Length of ownership:1 week
Music App can't find headphones. Poor quality of voice assistant.
Without app connection it just sucks.
Without app connection it just sucks.
Response from bose.comBy Customer support, February 27, 2024
Hello Stas, I am sorry to hear that the QuietComfort Ultra Headphones aren't quite meeting your expectations.
When you first install the Bose app on an iPhone or iPad with iOS version 13 or newer, you will be prompted to allow Bluetooth permissions for the app. You must allow this for the app to work properly. To check that Bluetooth is allowed for the app, do one of the following on your iOS device:
Go to Settings > Privacy > Bluetooth and enable Bluetooth permissions for the Bose app
Go to Settings, then scroll down and select the Bose app. Under Allow Bose Music To Access, enable Bluetooth
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
When you first install the Bose app on an iPhone or iPad with iOS version 13 or newer, you will be prompted to allow Bluetooth permissions for the app. You must allow this for the app to work properly. To check that Bluetooth is allowed for the app, do one of the following on your iOS device:
Go to Settings > Privacy > Bluetooth and enable Bluetooth permissions for the Bose app
Go to Settings, then scroll down and select the Bose app. Under Allow Bose Music To Access, enable Bluetooth
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Music to my ears
on February 27, 2024
Posted by: Benji
Gender:Male
Length of ownership:1 month
Three weeks in and these headphones are nothing short of incredible! I love how the headphones have three different modes - Quiet, Aware, and Immersion to cater to different settings I am in. The headphones themselves are very comfortable and the battery lasts an incredibly long time.
Receiving calls on the headphones is a great experience. I like the noise that pops up when someone answers the phone and when the call ends. The quality of the calls is great.
My only critique is the headphone case where the headphones have to be folded in to fit.
Written by a customer while visiting bose.com
Customer Rating
5
Immersive technology
on March 1, 2024
Posted by: DarkStar
Gender:Male
Length of ownership:1 week
I have purchased more than ten different Bose products in my time. The Bose Quiet Comfort Ultra are elite. Amazing sound and quality!!
Written by a customer while visiting bose.com
Customer Rating
4
Pretty Good
on March 1, 2024
Posted by: Victor Gorshkov
Gender:Male
Length of ownership:1 month
Got these about three weeks ago. Mostly for light music background during office work and for endless Teams meetings. For about 4 years i used to use MS Surface and Surface 2 phone. So far - very good impression from these Bose phones. Sound is very pleasant and rich. Calls are very clear and voice pickup from the noisy background is very good. Look is modern, classy and stylish. And they weigh less than Surface 2 pones.
The negative aspects so far:
1) these Bose phones are not as comfortable as Surface 2 . I usually spend 6-10 hours wearing them daily and this discomfort is noticeable. I think it's a combination of two things - the overhead band spring is rather tight and also the over-the-ear cups are a bit smaller, so with my mid-size ears I can't put them on in such a way that the cup is not touching the ear. So it does. And it tires me in about 2 hours, so i need to take a break and take phones off for like 30 mins to rest every now and then.
2) controls are not as intuitive/robust and versatile as in Surface 2 (those round physical dials for volume and level of noise cancellation were really awesome!) even after three weeks i'm still making mistakes when accepting/rejecting calls and switching between noise cancelling modes.
But i think i should get used to the phones cups and controls eventually. So i don't think these complains of mine are anywhere close to a deal breaker.
Of course all of the above is for the folks who don't really care if headphones cost 100$, 200$ or 500$.
Written by a customer while visiting bose.com