Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - White Smoke
Average customer rating
4.6
(847 Reviews)
Rating breakdown 847 reviews
5 Stars
634
4 Stars
126
3 Stars
39
2 Stars
27
1 Star
21
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - White Smoke
Customer Rating
5
Comfort is an understatement.
on January 9, 2024
Posted by: HannahRaye
Gender:Female
Length of ownership:1 month
There are very few times in my life I've taken the time to review an item I've purchased. I avoid negative reviews if possible and only review a product with a positive outlook when it has truly impacted me. In this case these headphones did just that.
Comfort is outstanding. I can lay on my side and they don't hurt my ears. I can wear them for hours without the battery losing much power and without them making my ears ache.
Sound proofing is out of this world. I can lay beside my husband and hear nothing while he scrolls tiktok on full volume (with his Galaxy 23 Ultra). If you know someone with or have one yourself you understand they are LOUD at full volume.
The immersive mode is an experience. My immersive audio books are transporting with this new ability to experience them. I strongly recommend "Mistletoe Murders and Mistletoe Murders 2" while wearing this headset. I felt like I was there in first person.
Sound proofing is out of this world. I can lay beside my husband and hear nothing while he scrolls tiktok on full volume (with his Galaxy 23 Ultra). If you know someone with or have one yourself you understand they are LOUD at full volume.
The immersive mode is an experience. My immersive audio books are transporting with this new ability to experience them. I strongly recommend "Mistletoe Murders and Mistletoe Murders 2" while wearing this headset. I felt like I was there in first person.
Written by a customer while visiting bose.com
Customer Rating
5
College son came out of his room for this review
on January 10, 2024
Posted by: caveboy
Gender:Male
Length of ownership:1 month
I bought these for my son who is back from college. When he has them on he isn't creating any problems for me and the battery life is long so they are good for everyone. But seriously, he says they are much better than the Bose Comforts, which he had before, and the sound quality is great. He also says they are more comfortable and not too tight on his head so he can wear them for a long time.
Written by a customer while visiting bose.com
Customer Rating
5
Great customer care
on January 10, 2024
Posted by: Home office
Loved my heaset 700 for 3 yrs and internal battery failed. Tried for a month to fix this, today i got the service it erson who helped. Grateful
Written by a customer while visiting bose.com
Customer Rating
2
QuietComfort "Mediocre" is a more fitting title
on January 11, 2024
Posted by: Jesse
Gender:Male
Length of ownership:1 month
I bought these because the QC 35 II are no longer available. I am not impressed. It seems Bose went backwards with the in call background noise canceling. I am in construction and I need a headphone that'll cancel noise and allow me to converse with clients, vendors, and suppliers on the job site while keeping my hands free for production. These miss the mark and are a downgrade... not an upgrade as Bose would have you believe. When on calls people on the other end complain of "fading in and out"... "echoey like I'm in a bathroom"... "cutting out"... I'm constantly asked to repeat myself.
When I take calls in "aware mode" it seems to help people on the other end hear me better.
These are garbage 🗑 for the price and I would pay the same amount for a pair of QC 35 II if that were an option.
What I do like is the construction... the build quality is there.
It's a nice feature that they will automatically pause my media when I take them off and resume when I put them back on.
Should be called the QuietComfort Mediocre and save the title of Ultra for something more deserving.
When I take calls in "aware mode" it seems to help people on the other end hear me better.
These are garbage 🗑 for the price and I would pay the same amount for a pair of QC 35 II if that were an option.
What I do like is the construction... the build quality is there.
It's a nice feature that they will automatically pause my media when I take them off and resume when I put them back on.
Should be called the QuietComfort Mediocre and save the title of Ultra for something more deserving.
Response from bose.comBy Global Customer Service, January 15, 2024
Hi Jesse, thanks for your review. I'm happy to hear you like the build of the QuietComfort Ultra Headphones, and the fact that playback is automatically paused when you take them off and resumed when you put them back on.
In very noisy environments, it can occur that loud sounds enter the microphone capsule, making it harder for the people you're calling to hear other audio. However, we would recommend contacting your local customer support team, so we can do any required troubleshooting and check that your headphones are working optimally for you. We look forward to hearing from you!
Warm regards
Fiona M. - Customer Support
In very noisy environments, it can occur that loud sounds enter the microphone capsule, making it harder for the people you're calling to hear other audio. However, we would recommend contacting your local customer support team, so we can do any required troubleshooting and check that your headphones are working optimally for you. We look forward to hearing from you!
Warm regards
Fiona M. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Excellent noise cancellation
on January 13, 2024
Posted by: Dwd
Gender:Male
Length of ownership:1 month
I am very happy with the sound and noise cancelling. They are also very comfortable and lighter than my previous Sony headphones. Worth the extra money.
Written by a customer while visiting bose.com
Customer Rating
3
Great but not the best
on January 13, 2024
Posted by: Mike D
Gender:Male
Length of ownership:3 months
These are more of a natural sounding headphones in which the bass is there but lacks the hard punch maybe because of the smaller 30mm drivers. The mid range is adequate and the highs are very distinct and detailed. The spatialized audio is not impressive and should be more of a controllable surround sound feature. The noise cancelling is excellent.
Written by a customer while visiting bose.com
Customer Rating
5
on January 14, 2024
Posted by: Sid1985
Gender:Male
Length of ownership:1 week
So far they have been very good great sound as always and loving the noise cancelling and immersion
Written by a customer while visiting bose.com
Customer Rating
5
😍
on January 15, 2024
Posted by: Idkwhosewho
Gender:Female
These headphones were a great purchasing choice! They have excellent sound quality and clarity, making them a top pick. It's always nice to find a product that exceeds expectations, like these headphones.
Written by a customer while visiting bose.com