Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - White Smoke
Average customer rating
4.6
(847 Reviews)
Rating breakdown 847 reviews
5 Stars
634
4 Stars
126
3 Stars
39
2 Stars
27
1 Star
21
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - White Smoke
Customer Rating
5
Awesome!!!
on January 1, 2024
Posted by: Jenny
Gender:Female
Length of ownership:1 month
I love my amazing headphones. The sound is very clear and I love that it can be connected by Bluetooth or by the cable.
Written by a customer while visiting bose.com
Customer Rating
5
Comfortable, Clear, and Immersive!
on January 3, 2024
Posted by: Robert D
Gender:Male
Length of ownership:1 week
I have to wear headphone for most of my workday so having something that fits comfortably and last long is a must. These headphones check all the boxes for sure. They fit really well, I forget there even there half the time haha. The noise canceling is perfect and the immersive audio is definitely a feature worth purchasing.
Written by a customer while visiting bose.com
Customer Rating
5
Comfort with quality
on January 4, 2024
Posted by: ace23
Gender:Female
Length of ownership:1 month
Loveeee it!! Noise cancelling is great and it’s very comfortable to wear. I have wore these for 4 hours straight with no ear or head pain or feeling of ear pressure.
Written by a customer while visiting bose.com
Customer Rating
5
Pinnacle of current headphone technology.
on January 5, 2024
Posted by: Headphonebirther
Gender:Male
Length of ownership:1 month
Exceptional comfort, sound and noise cancellation. Quality materials second to none. Minimal controls confusing at first but got it figured out.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound, excellent anc
on January 5, 2024
Posted by: Doug
Gender:Male
Length of ownership:1 month
Great sound, excellent anc all with a comfortable fit and nice look
Written by a customer while visiting bose.com
Customer Rating
5
Great Headphones
on January 5, 2024
Posted by: Tsumini21
Gender:Male
Length of ownership:1 week
Love em! Love em! Love em! Love em! Love em! Love em!
Written by a customer while visiting bose.com
Customer Rating
5
Great Bose Product!!!
on January 6, 2024
Posted by: CB
Gender:Male
Length of ownership:1 month
Great Product That Is Gift For My Son And He Loves Them!!!
Written by a customer while visiting bose.com
Customer Rating
2
QC Ultras introduce horrific usability problems
on January 7, 2024
Posted by: iHopedUltrasMightWork
This was a valiant attempt to fix so many things recently broken in the QC series. Unfortunately, this has been (so far) largely a failure for the devices I connect to. The QC Ultras are very finicky about connecting to iPhones, iPads, and MacBook Pros. Most of the time the headphones won't connect, e.g. trying to connect MacBook Pro to QC Ultra results in a MacOS notification stating "Connection Rejected". Yes, the QC Ultras rejected the bluetooth connection request. Then you have to shut off Bluetooth on all your devices. Then you need to turn off the QC Ultras which is very difficult based on how long you need to keep the button pressed and then how long you need to wait to get a confirm sound that the QC's have powered off (but don't press too long or else the Ultras go into Bluetooth pairing mode). I didn't have any of these problems with the QC35, QC45, or NC700's which all were able to simply and quickly power on/off and connect to my devices. I so wanted this to work out. Why won't Bose fix these problems and release just 1 firmware update since the original release? I can't be the only one experiencing these problems.
Response from bose.comBy Customer Support, January 8, 2024
Hello,
Thank you for sharing your experience with the QuietComfort Ultra Headphones.
I am sorry to hear that you are not fully satisfied of these headphones due to connectivity issues with your Apple devices.
I would recommend checking this article and trying the different troubleshooting steps explained: https://support.bose.com/s/display-articles?productId=01t8c00000QEpaxAAD&articleId=ka08c000001boEpAAI&language=en_US
If your issue persists, please don't hesitate to contact our support team. We are always happy to assist.
You can find our details here: https://support.bose.com/s/get-help-landing-page?language=en_US
Best regards,
Lau - Customer Support
Thank you for sharing your experience with the QuietComfort Ultra Headphones.
I am sorry to hear that you are not fully satisfied of these headphones due to connectivity issues with your Apple devices.
I would recommend checking this article and trying the different troubleshooting steps explained: https://support.bose.com/s/display-articles?productId=01t8c00000QEpaxAAD&articleId=ka08c000001boEpAAI&language=en_US
If your issue persists, please don't hesitate to contact our support team. We are always happy to assist.
You can find our details here: https://support.bose.com/s/get-help-landing-page?language=en_US
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com