Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - White Smoke
Average customer rating
4.6
(847 Reviews)
Rating breakdown 847 reviews
5 Stars
634
4 Stars
126
3 Stars
39
2 Stars
27
1 Star
21
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - White Smoke
Customer Rating
4
Liberating immersive audio mode
on October 30, 2023
Posted by: KHP333
Gender:Female
Length of ownership:1 week
Impressive! While I've always loved my wired QC35 headphones, the Immersive Audio Mode on the QC Ultra takes the experience to a whole new level. It offers a genuinely live-like experience where every instrument stands out with remarkable clarity, and nothing feels confined. The immersion and comfort are so profound that I often forget I'm wearing headphones; it's truly liberating.
The "Still" mode, though intriguing, can occasionally feel a bit disorienting. Personally, I tend to favor the "Motion" mode. My only wish is that the sound control bar was placed on the cup's face instead of the side. Having Bose earbuds also, I'm used to controlling the sound by tapping the surface up and down, so it's become a habit for me. It would be ideal if these controls were more universal across multiple Bose devices. Additionally, I'd appreciate a slightly higher placement of the control button for a more ergonomic design.
I tested the QC Ultra with various music genres, from rock to opera, and found it performed impressively across the board. The noise cancellation, a hallmark of Bose, is exceptional. In summary, the QC Ultra headphones offer an impressive and versatile audio experience. Whether you're indoors, outdoors, commuting, or engaging in various listening activities like music, movies, or conference calls, these headphones have you covered.
Written by a customer while visiting bose.com
Customer Rating
3
Disappointed in sound and fit
on November 2, 2023
Posted by: mjv
Gender:Female
Length of ownership:1 month
I have long been a Bose headphone fanatic. These were a big disappointment. Pro: Great noise cancellation. con: Immersion mode dramatically degraded the sound for podcasts/spoken word. Immersion mode for music made me queasy if I moved my head much. Headband rested on the top of my head in a way that gave me a headache. I have owned three other headphones from Bose, and never before have I had an issue with the headband.
Response from bose.comBy Eric V., Customer Support, November 3, 2023
Hello,
Thank you for your long-standing support of Bose headphones, and we appreciate your feedback on your most recent purchase.
We're pleased to hear that you found the noise cancellation to be great. However, we understand you expressed some issues, and we apologize for any disappointment.
The problems you mentioned with Immersion mode and the headband are not the experience we aim to provide. If you feel there is something wrong with the headphones, please don't hesitate to reach out. You can do that via the "Contact Us" page on our website.
Kind regards,
Eric V. - Customer Support
Thank you for your long-standing support of Bose headphones, and we appreciate your feedback on your most recent purchase.
We're pleased to hear that you found the noise cancellation to be great. However, we understand you expressed some issues, and we apologize for any disappointment.
The problems you mentioned with Immersion mode and the headband are not the experience we aim to provide. If you feel there is something wrong with the headphones, please don't hesitate to reach out. You can do that via the "Contact Us" page on our website.
Kind regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Excellent noise cancelling headphones
on November 6, 2023
Posted by: AndreaM
Gender:Female
Length of ownership:1 week
Comfortable and great sound quality. This is my first time using over-the-ear headphones. I have the Bose earbuds and love them but I've always wanted to try the over-the-ear ones. The sound quality is great, just like with the earbuds and what you expect from Bose. The noise-canceling feature is amazing! When you put these headphones on it's like blocking out the world around you. I used these for music, phone calls, and online meetings and it really blocked out everything, I could barely hear my dogs barking. My only issue is that when using them for calls it's hard to get used to not being able to hear yourself too well.
Written by a customer while visiting bose.com
Customer Rating
5
Best Headphones I've Ever Owned
on November 6, 2023
Posted by: PBC17
I've always been an earbuds person, and resisted trying headphones because I didn't like the idea of uncomfortable covers over my ears. These Bose QuietComfort Ultras, showed me I was completely wrong. They are extremely comfortable. So much so that I forget that I have them on. The Quiet, noise cancelling, mode is incredible ... the Immersive mode is next level. When listening to music in the Immersive mode it feels like you're at a concert playing all around you. I also love Aware mode, since it allows me to listen to a book or podcast and still hear my kids playing. I use these headphones throughout my work day, making calls and talking on video calls. They just don't have a flaw. I can't imagine ever using another brand.
Written by a customer while visiting bose.com
Customer Rating
5
Best ANC headphones
on November 6, 2023
Posted by: Jadespider
Gender:Male
Length of ownership:1 week
Bose QuietComfort Ultra headphones have the best ANC in the market. The different modes are immersive, aware, and quiet work great. Immersive is spatial and ANC, allowing you to focus on the sound. Quiet mode blocks outside noise and awareness allow the important sounds in. The sound quality is very clean sounding. Treble, mids, and bass all have a distinct channel and don't bleed into each other. The app does have EQ settings so you can adjust bass, treble, and mids. The sound from Bose will never be bass-heavy. I feel the sound is too clean and is missing a warmth. The build quality is solid and the headphones are comfortable to wear for hours. My only complaint is the ear cups are too shallow. In summary, if you are looking for clean sound with awesome ANC the Bose QuietComfort headphones are for you.
Written by a customer while visiting bose.com
Customer Rating
5
Bose upped its QC series
on November 7, 2023
Posted by: thestatefarmguy12
Gender:Male
Length of ownership:1 month
His head phone are comfortable and easy to wear for longer duration compared to the older versions (qc45). Multiple device connectivity is really handy for my work and personal use. Battery life is good. Will recommend this for any one who wanna buy a good quality headphones for a longer use. The audio quality sounds similar to the one that I used earlier. The active noise canceling is definitely an upgrade. The Boss music app is good. But I haven't used it much as the features on the app are just music modes and and noise cancelation profiles. I would totally recommend this if you haven't have a boss noise canceling device. But if you have QC35 or 45 then I don't think it is the necessary upgrade.
Written by a customer while visiting bose.com
Customer Rating
5
Spatial audio is great and very comfortable!
on November 8, 2023
Posted by: clauroblesgil
Gender:Female
Length of ownership:1 month
I absolutely love these headphones! Such great quality headphones and love the new spatial/immersive audio. Also they are really plushy and comfortable.
Written by a customer while visiting bose.com
Customer Rating
5
Great comfort.
on November 8, 2023
Posted by: Roger
Gender:Male
Length of ownership:1 month
Extremely comfortable for long time use and great sound. While not on par with other "audiophile" headphones audio wise in this price range, in the ANC headphone catagory these quickly rise to the top. Their active and passive noise cancelation make for a pretty quiet set of cans. Moreover, the audio quality is impressive for the average consumer. I've had several friends try these headphones and their immediate responses all consisted roughly around the terms "good sound". The few gripes I have with these headphones are the fact that they have to be turned on when used with a wired connection (thus draining battery life), the charging speed, a loud thonk whenever you go down say a stair or two and an annoying bug where the headphones randomly pause your music for about 2 minutes after connecting from time to time. That said, I've grown attached to these headphones quite quickly. The playful V-shaped sound leaves little to be left desired and most of all, the comfort of these. They are possibly the most comfortable headphones. To me these are more comfortable than other even lighter headphones like the QC headphones, and stay comfortable for a much longer time than other likes the SONY XM5s. My recommendation is to try these on at least some point before buying them, since if they fit your head like they do mine, they immediately become irresistible.
Written by a customer while visiting bose.com