Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - White Smoke
Average customer rating
4.6
(847 Reviews)
Rating breakdown 847 reviews
5 Stars
634
4 Stars
126
3 Stars
39
2 Stars
27
1 Star
21
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - White Smoke
Customer Rating
5
Heightened entertainment
on October 21, 2023
Posted by: Moni102
Gender:Female
Length of ownership:1 week
Wow, I was very emoressed with the packing when I first open the box. Everything was laid out perfectly with a place for everything. I am a big fan of Bose products and own a least 6, so the opportunity to try their newest lauch was a no brainer. I'm an a technical person and utilize noise canceling headphones for audio books, movies and canceling noice while on planes and trains. They are very effective for crying babies on planes. Unfortunately, I wasn't able to try them out with thr crying baby on a plane, yet, but I will explain out it word with movies and audio books. I have 2 bull dogs who like to snore in stereo which can interfere with me enjoying movies and television shows. I thought this would be an excellent way to assess the noise canceling capabilities. I found the noise canceling to be superior. I couldn't hear anything in room. What I did notice were sounds that were not obvious without tge headphones, ie distant cars passing, birds chirping, etc. I found that the ability to hear the additional sounds added to the movie watching experience. Next, I added the Immersive feature and the sounds were all around me. I felt like I was part of the movie, which really elevated my movie watching experience. The design of the headphones are great. They are light weight and comfortable. The weight gives an impression of being fragile and not sturdy. That would be my only complaint with the design. If your looking for headphones that have excellent noise canceling capabilities, a light comfortable design, and features that enhance your entertainment experience these are an excellent option.
Response from bose.comBy Matt, October 22, 2023
Hello, it's fantastic to hear you are pleased with the noise-cancelling of these headphones.
These headphones have an elevated design and luxe materials for unrivalled comfort, so there will be no concern with them being sturdy.
Thanks for the great feedback
Matt - Bose Customer Support
These headphones have an elevated design and luxe materials for unrivalled comfort, so there will be no concern with them being sturdy.
Thanks for the great feedback
Matt - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
High quality sound, some minor inconveniences
on October 21, 2023
Posted by: JT67
Gender:Male
Length of ownership:1 month
I have had this set of headphones for 2 weeks now. I have owned two previous Bose QCs, and Bose wired noise canceling (NC) earbuds so have good comparative experience with Bose products. Out of the box these headphones have the premium quality expected from Bose. The travel case supplied is on the large side, very protective but the phones fold flat within it, so still highly portable. The set up is through the app, therefore it is important to know you have access to the app with an appropriate device before buying. The headphones wear very nicely with very soft ear cushioning. I have only worn them for 1-2 hours at a stretch so far but they have proved comfortable for those periods. They are somewhat heavy and I feel some pressure downwards on my ears. As said up to 2 hours listening does not cause a problem for me, but this may be different after longer periods of wear.
Charging and set up was very easy, with the 'phones immediately pairing to both my iphone and ipad. Switching listening between the two devices is seamless, however the two control buttons on the headset are easy to mix up in operation. The touch slide volume works very well and is intuitive. Moving onto sound there are three NC modes, regular, transparent and immersive. The regular NC mode is excellent, and as evidenced by the marked difference heard when switching to transparent mode. In contrast, immersive mode did not seem to be very different to regular NC, but I have just been listening to music thus far. Perhaps watching a movie may better bring out the qualities of this mode. Music audio quality is high with very clear reproduction and an overall clean, bright sound. The app allows control of bass and treble to further refine the sound quality to one's individual preference. For an NC headset the sound quality overall is excellent. To me the real test to come will be when I take these on a long haul flight next month, and I'll update the review after if I can. So far I am very pleased, and the sound quality easily overcomes the minor imperfections.
Charging and set up was very easy, with the 'phones immediately pairing to both my iphone and ipad. Switching listening between the two devices is seamless, however the two control buttons on the headset are easy to mix up in operation. The touch slide volume works very well and is intuitive. Moving onto sound there are three NC modes, regular, transparent and immersive. The regular NC mode is excellent, and as evidenced by the marked difference heard when switching to transparent mode. In contrast, immersive mode did not seem to be very different to regular NC, but I have just been listening to music thus far. Perhaps watching a movie may better bring out the qualities of this mode. Music audio quality is high with very clear reproduction and an overall clean, bright sound. The app allows control of bass and treble to further refine the sound quality to one's individual preference. For an NC headset the sound quality overall is excellent. To me the real test to come will be when I take these on a long haul flight next month, and I'll update the review after if I can. So far I am very pleased, and the sound quality easily overcomes the minor imperfections.
Written by a customer while visiting bose.com
Customer Rating
5
Unbeatable Sound Quality with Bose QuietComfort
on October 22, 2023
Posted by: EBloom
Gender:Female
Length of ownership:1 week
I have been a very satisfied owner of many Bose products for over 20 years. I even have an older pair of Bose Headphones that I love and still use regularly. When I was given the opportunity to test the new Bose QuietComfort Ultra Headphones I jumped at the opportunity. The New Bose QuietComfort Ultra Headphones are really sleek looking right in the box. They are a little heavier than my older Bose headphones but not so heavy that they weigh on you. The headphones adjust to your head, they glide smoothly. The padding on the ears is very comfortable and not overwhelming. The padding that sits on the top of your head is soft and does not feel heavy or bulky. The setup of the headphones was simple. Downloaded the Bose App on my phone and the headphones connect easily. The first song I played on the Bose QuietComfort Ultra Headphones was a rock song from the early 80's. It sounded amazing. I loved how the sound seemed to resonate in my head. One of the best features is how the music seems to follow you around when you move. Like you were actually seeing the band live in concert. The Bose QuietComfort Ultra Headphones are very good at canceling the outside noise while in use. Honestly, I would recommend these headphones to anyone who is looking to purchase new headphones. The Bose Quality, comfort, style, and sound of the Bose QuietComfort Ultra Headphones are worth the price.
Written by a customer while visiting bose.com
Customer Rating
5
Premium Headphones w/ Top Tier Noise Cancellation
on October 22, 2023
Posted by: MRPalo
Gender:Female
Length of ownership:1 month
I love these headphones! I have been using them everyday at work, home and the gym. When I turned them on the first time, I was heating up my lunch during my lunch break at work and the sound of the Microwave completely disappeared. I never had noise canceling headphones that cancel out noise that completely! I also like the modes that they have through the Bose Music app. I use Quiet mode during my lunch breaks or while crafting (I have been working on my family's Halloween costumes). I call it my focus mode, it allows me to focus on the task at hand, even if that task is relaxing on my lunch break. The immersive audio is like being in the room with the musicians, I have been enjoying rediscovering some of my favorite music through these while crafting or while at the gym. When using the immersive audio with my favorite movies these headphones make me feel surrounded by the action on screen, better than traditional surround sound, all while not bothering my Partner or children. They also have AMAZING battery life, I have been using them constantly and have only had to charge them once in that time! The only issue I had was, while doing bench press at the gym, they slipped off of my head, they were on the smallest setting. I fixed the issue by putting my hair in a high pony and that acted as a stopper for the headphones.
Written by a customer while visiting bose.com
Customer Rating
5
Amazing Sound Quality, Can Wear for Hours
on October 22, 2023
Posted by: Sk33
Gender:Female
Length of ownership:1 week
These are by far my favorite headphones from Bose. The depth of the sound is astonishing. The noise canceling is better than on my 1st generation QC Buds and my 700s. They aren't too heavy, I've used them while studying for 6 hours with no issues. They paired with my Nintendo Switch and provided a great immersive experience while playing. One thing I wish were different, I would prefer having a separate Bluetooth and power button. It was a little counterintuitive holding the power button through the off tone to enter pairing mode, but definitely not a deal breaker. Bottom line, these are amazing headphones with the quality and innovations I've come to expect from Bose.
Written by a customer while visiting bose.com
Customer Rating
5
Excellent, with a caveat
on October 22, 2023
Posted by: Aussie
Gender:Male
Length of ownership:1 week
I have been using these solidly for almost two weeks now, and I find them replacing every pair of headphones I use. I work in a large production warehouse that gets incredibly loud with all the machinery, and the noise cancelation is strong enough to make all of it faint. My PTSD makes going into loud public places almost impossible, so I rely on noise cancelation. Places like the grocery store are completely silent.
Now my caveat. The Immersive Audio feels like a beta. It works wonderfully with certain songs, falls short with a lot of others, and is practically useless with things like podcasts and audiobooks. Thankfully you can use these without ever turning it on. There is a lot of potential and I suspect it will get much better with some tweaking in the future.
Without the Immersive Audio, these are by far the best headphones I have ever used and will continue to do so. All the materials used give them a solid, premium, and comfortable feel. The sound is clear and the battery life is insane.
I highly recommend these to anyone looking to upgrade. They are everything Bose does best. Just not for the Immersive Audio experience.
Written by a customer while visiting bose.com
Customer Rating
4
Great headphones!
on October 22, 2023
Posted by: chicago
Gender:Male
Length of ownership:1 week
Amazing quality headphones, one complaint though. The connection process is not very smooth. It’s very confusing if the headphones are on and off and the head detection does not work. If I put my headphones back in the case my device is still connected.
Response from bose.comBy Matt, October 23, 2023
Hello, it's fantastic to hear that you feel that these are amazing quality headphones. The headphones use Bluetooth 5.3 and have a connection range of upto 33 feet (10 metres). You can find guidance here to ensure you get a perfect connection bose.life/3s3br0Z
The headphone detection needs to turned on in the Bose music app for this to work. You can find guidance here on how to do this
https://bose.life/3Q9dQ29
Thanks
Matt - Bose Customer Support
The headphone detection needs to turned on in the Bose music app for this to work. You can find guidance here on how to do this
https://bose.life/3Q9dQ29
Thanks
Matt - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
An exceptional audio experience
on October 22, 2023
Posted by: Dan D
Gender:Male
Length of ownership:1 month
I used the quiet comfort ultra headphones during a wide variety of activities. From walking through a downtown environment, to vacuuming the house. In one word, the experience was sensational. A couple attributes jump out at you. The first was the sturdy construction of the headphones followed by the softness of the ear-cups. Obviously the main reason you buy headphone is for the sound experience, and Bose delivered. They have the signature Bose profile that is a great balance of treble and bass. The My Bose app is great for selecting different listening modes (more on that below), or changing the EQ levels to your own personal sweet spot. I never thought I could wear headphones that made me feel like there was a subwoofer in the room. You can actually feel the Bass in your chest, especially if you turn up the bass EQ level in the app. I’m on the phone often for work. The QC Ultra’s have fantastic clarity with both the sound of the other person, and the microphone picking up your words (confirmed by a few people during calls).
Unique features: they have two fascinating listening modes. They call them immersive audio modes labeled “Still” or “Motion”.
“Still”: this mode is perfect for working from home or sitting in the same spot for a while. It makes the sound location appear to come from the same spot even if you turn your head.
“Motion”: this mode is fantastic for working out when you’re moving around, taking a walk, or simply doing chores around the house. Instead of the sound appearing to come from a stereo in front of you(classic headphone profile), this mode envelops the sound around you, making the sound come alive. This is by far my favorite way to experience audio.
“Motion”: this mode is fantastic for working out when you’re moving around, taking a walk, or simply doing chores around the house. Instead of the sound appearing to come from a stereo in front of you(classic headphone profile), this mode envelops the sound around you, making the sound come alive. This is by far my favorite way to experience audio.
Their noise cancelling is top tier and here is why: I commute downtown to work in a large city. I take the subway, followed by a 15 minute walk. For those of you that ride the subway, you know how obnoxiously loud it can be. The QC Ultras made light work of the subway, even when a song wasn’t playing. During my walk to the down office, I passed some sidewalk construction where they were jackhammering the sidewalk cement. I purposefully walked right next to the fence barrier, not 10 feet from the excavators hammer. I could faintly hear the hammer chomping away through the music, but when I took off my headphones, I realized how well the noise cancelling works. I was stunned how much background noise these headphones can drown out.
If you’re still reading this review, you can stop and just click the purchase button, because you simply can’t get a better listening experience than what Bose have to offer with the QC Ultra headphones.
Written by a customer while visiting bose.com