Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - White Smoke
Average customer rating
4.6
(847 Reviews)
Rating breakdown 847 reviews
5 Stars
634
4 Stars
126
3 Stars
39
2 Stars
27
1 Star
21
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - White Smoke
Customer Rating
5
Best headphones ever
on October 9, 2023
Posted by: Anonymous
Gender:Male
Length of ownership:1 week
Ok review time for the Bose QC Ultra Headphones!
Man these might be the best headphones I’ve ever had in my life. When they say they improved the sound they weren’t joking bass is actually there now. But not overpowering the mids and highs. The immersive audio is great with music and movies. The sound is the cleanest I’ve ever heard from any company! If you have the Bose QC35ii or older you should definitely upgrade! And APTX I would turn it off only because it bothers me when a beginning of a song would be skipped 2 to 4 seconds of the track
Written by a customer while visiting bose.com
Customer Rating
4
Great Headphones and welcome new features
on October 10, 2023
Posted by: Relliot
Gender:Male
Length of ownership:1 week
Great headphones but with some minor improvements I would rate these as perfect. The pause music when you remove the headphone is a function that I have been waiting for. World class noise cancellation and the aware mode is the best. Had to retrain my muscle memory for the controls coming over from the NC 700's. Pairs seamlessly with my UC dongle. However, there is no way to mute the microphone from when you are on a call or zoom meeting. Unless I missed something in the instructions, I have to mute from the computer or phone. Hopefully the engineers can add that functionality as an option for the volume strip or action button.
Response from bose.comBy Lau, Bose Customer Support, October 10, 2023
Hello Relliot,
Thank you for writing this review about the QuietComfort Ultra Headphones.
We are glad to hear that you are satisfied of the world class noise cancellation and audio quality they are offering.
If you still need to familiarize yourself with the touch controls for this headset, please check this article: https://support.bose.com/s/display-articles?productId=01t8c00000QEpaxAAD&articleId=ka08c000001pVdTAAU&language=en_US
Also, you are correct it is not possible to manually mute yourself from a call directly on the headphones, but you can do it from the connected source.
If you have any other questions, please feel free to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US
Best regards,
-Lau (Bose Customer Support)
Thank you for writing this review about the QuietComfort Ultra Headphones.
We are glad to hear that you are satisfied of the world class noise cancellation and audio quality they are offering.
If you still need to familiarize yourself with the touch controls for this headset, please check this article: https://support.bose.com/s/display-articles?productId=01t8c00000QEpaxAAD&articleId=ka08c000001pVdTAAU&language=en_US
Also, you are correct it is not possible to manually mute yourself from a call directly on the headphones, but you can do it from the connected source.
If you have any other questions, please feel free to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US
Best regards,
-Lau (Bose Customer Support)
Written by a customer while visiting bose.com
Customer Rating
4
Almost the best headphones yet
on October 10, 2023
Posted by: Music lover99
Gender:Male
Length of ownership:1 week
So I have tried multiple over the ear, headphones AirPods, max, the new beats Pro, bang Olson you name it. I’ve tried it these by far are one of the best clarity and lightweight headphones and bang for the buck. The only downfall is I wish it would integrate my notifications from my iPhone.
Written by a customer while visiting bose.com
Customer Rating
5
Great choice
on October 11, 2023
Posted by: LaPage
Gender:Male
Length of ownership:3 months
Needed an upgrade glad I went with bose great sound very comfortable to wear
Written by a customer while visiting bose.com
Customer Rating
4
Great sound and I like the volume slide.
on October 11, 2023
Posted by: C
Gender:Female
Length of ownership:1 week
Good product, as always. Love the sound. The headphones themselves are a bit heavy and the adjustable bands are not as flexible as the previous models.
Written by a customer while visiting bose.com
Customer Rating
5
Wow!
on October 12, 2023
Posted by: Roger
Gender:Male
Length of ownership:1 week
Superb Sound! Sounds better than my 700 headphones. Love the customizability. Noise suppression is excellent and the Immersive audio is really great. Like the new design, Had to uninstall and reinstall my Bose Music to get it to connect but other than that great stuff!
Written by a customer while visiting bose.com
Customer Rating
5
Best headphones yet.
on October 12, 2023
Posted by: gchdrake
Gender:Male
Length of ownership:1 month
This is my fifth pair of Bose noise cancelling headphones and these are an amazing upgrade to past iterations!! I could not be happier with fit and immersive sound and THANK YOU for finally updating the Bose Music app, what a difference!!! Thanks to all the engineers in every aspect of the process!
Written by a customer while visiting bose.com
Customer Rating
5
Like having surround sound in your headphones
on October 16, 2023
Posted by: AshleyL
Gender:Female
Length of ownership:1 week
If you’ve ever been fortunate enough to install a home surround sound system for the first time, you will be familiar with the very first aha moment when you realize “I had no idea my tv could sound this good”. These headphones gave me that same aha moment with the music on my phone. With other headphones I am used to playing music and having the sound contained within the physical boundaries of the headphones, but with these quiet comfort ultra headphones it sounds like the music is coming from speakers placed several feet in front of you, beside you, and behind you. It was so different from what I am used to that it actually took me a few minutes for my brain to get used to the depth of the sound. Just imagine surround sound contained within your headphones and you’ve got the big takeaway. They are a little snug around the temples, but I expect that will ease up with more use.
Written by a customer while visiting bose.com