Customer reviews from bose.com
Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - White Smoke
Average customer rating
4.6
(847 Reviews)
Rating breakdown 847 reviews
5 Stars
634
4 Stars
126
3 Stars
39
2 Stars
27
1 Star
21
Customer Reviews for Bose - Refurbished Excellent - QuietComfort Ultra Wireless Noise Cancelling Over-the-Ear Headphones - White Smoke
Customer Rating
4
Almost 4 stars
on January 2, 2026
Posted by: Aimer
Gender:Female
Length of ownership:1 month
These are the best headphones I’ve ever purchased. The only reason I didn’t give 4 stars is because I read that they weren’t sweatproof and I was hoping to workout in them. I’m a music lover and want my music to sound like I’m in the front row at a concert. I can hear every little cymbal, guitar note etc
Written by a customer while visiting bose.com
Customer Rating
5
Like magic
on January 2, 2026
Posted by: Janinem
Gender:Female
Length of ownership:1 month
These are magic. Unbelievable noise cancellation. Comfortable enough to wear to bed. My husband snores and I haven’t slept this well in 20 years!
Written by a customer while visiting bose.com
Customer Rating
5
Great features
on January 2, 2026
Posted by: Bekah
Gender:Female
Length of ownership:1 week
My mom got this for me around Christmas and I like how I can change modes and I like how I can slide my finger up and down to change the volume.
Written by a customer while visiting bose.com
Customer Rating
3
Sound cancelling 60%
on January 3, 2026
Posted by: TB
Gender:Male
Length of ownership:1 month
It does hero cancel some sounds, but others it doesn’t block at all. It seems like it’s in active listening mode all the time. I had thought for the price that the noise canceling would be complete. TV and people speaking can be heard right though.
Response from bose.comBy Customer Support, January 3, 2026
Thanks so much for sharing your experience with us. We know how important it is for your headphones to feel just right, and we’re here to help make sure you’re getting the best performance possible.
If things aren’t sounding the way you expect, no worries, that can happen sometimes. We’ve put together a helpful guide with simple steps you can try to get everything working smoothly again:
https://bose.life/4qw696B
If you ever need a hand or have more questions, we’re always here for you, just contact us using this link: https://bose.life/49SSe5s
Gloria - Customer Support
If things aren’t sounding the way you expect, no worries, that can happen sometimes. We’ve put together a helpful guide with simple steps you can try to get everything working smoothly again:
https://bose.life/4qw696B
If you ever need a hand or have more questions, we’re always here for you, just contact us using this link: https://bose.life/49SSe5s
Gloria - Customer Support
Written by a customer while visiting bose.com
Customer Rating
4
Pleasantly surprised.
on January 3, 2026
Posted by: syyj
Length of ownership:1 week
Good ANC, sound profile is better than I imagined.
Written by a customer while visiting bose.com
Customer Rating
4
Good Sound Quality but ..
on January 3, 2026
Posted by: Mike
Gender:Male
Length of ownership:1 month
I was expecting better sound quality the QC but I don’t feel the difference. I was looking for more base. The building microphone is still very bad for a phone calls like all other series.
Written by a customer while visiting bose.com
Customer Rating
4
Overall, I love these headphones.
on January 7, 2026
Posted by: Rum1
Gender:Male
Length of ownership:1 month
Overall, I love these headphones. Great sound, and the noise cancelling is second to none. Controls are easy to use and they are comfortable to wear. The only caution I can offer is the pinch hazzard where the ear cups fold. Be careful when unfolding them because they WILL grab you, and it is very uncomfortable!
Written by a customer while visiting bose.com
Customer Rating
5
Awsome sound and quality
on January 11, 2026
Posted by: Gina A
Soooöoo comfortable so light and ergonomic, I love it!! I strictly advise this color for ted lovers!
Written by a customer while visiting bose.com