Customer reviews from scotchbrand.com
Scotch - 1.88 in. W X 54.6 yd L Packaging Tape 2 pk
Average customer rating
4
(328 Reviews)
Rating breakdown 328 reviews
5 Stars
216
4 Stars
38
3 Stars
3
2 Stars
4
1 Star
67
74%of customers recommend this product.
(
179 out of
241)
Customer Reviews for Scotch - 1.88 in. W X 54.6 yd L Packaging Tape 2 pk
Customer Rating
1
Terrible! So disappointing
on July 4, 2016
Posted by: Dowzer
from Minneapolis
Gender:Male
Don't buy this tape! I bought three rolls. Who reads reviews for tape...especially Scotch brand? like others: tape doesn't seal the boxes and they pop open. I even tried heating it as a last resort. It's terrible!
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, July 5, 2016
Thank you for taking the time to share your feedback with us. We’ve sent your feedback to our lab teams, who are always investigating customer experiences and concerns to learn more and offer resolutions. We’d like to connect directly to offer a replacement of a different tape or a refund. Please email your full name and mailing address to us at socialmedia@mmm.com. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
on July 5, 2016
Posted by: Skipper
from Flowery Branch Ga
Gender:Male
Tape will not stick to boxes. Not much hope of it holding anything together
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, July 7, 2016
Thank you for taking the time to share your feedback with us. We’ve sent your feedback to our lab teams, who are always investigating customer experiences and concerns to learn more and offer resolutions. We’d like to connect directly to offer a replacement of a different tape or a refund. Please email your full name and mailing address to us at socialmedia@mmm.com. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Disappointed
on July 7, 2016
Posted by: storage
from New York, NY, United States
Bought the 3-pack of this product to seal boxes for moving. The tape does not stick to cardboard and tears too easily. I will have to re-tape a second layer with another product to make sure my boxes don't open up.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, July 11, 2016
Thanks you for taking the time to offer your feedback. We apologize that we've added to the existing stress of moving. We've sent your feedback to our lab teams, who are always investigating customer experiences and concerns to learn more and offer resolutions. We'd like to make this right by offering a full refund or a replacement of a different tape. If you’re interested, please email your full name and mailing address to us at socialmedia@mmm.com. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Frustrated!!
on July 7, 2016
Posted by: Frustrated
from Florida, United States
We bought Scotch Moving & Storage tape hoping this brand name would hold better than other tape we have bought. Nope.. As prior poster showed pic that is what all of our boxes packed for our move today looks like. Now instead of packing we are having to go buy new tape and retape all of the boxes. Very disappointed in Scotch.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, July 11, 2016
Thanks you for taking the time to offer your feedback. We know that moving is already stressful and we're so sorry to have further complicated it. We've sent your feedback to our lab teams, who are always investigating customer experiences and concerns to learn more and offer resolutions. We'd like to make this right by offering a full refund or a replacement of a different tape. If you’re interested, please email your full name and mailing address to us at socialmedia@mmm.com. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Does not stick to boxes
on July 7, 2016
Posted by: trina
from Florida, United States
Gender:Female
I purchased a six roll pack of this tape. I began packing this week. I keep finding boxes that have opened as the tape absolutely will not hold. I am using multiple strips of tape on each box. I am worried about the tape on the bottom of the boxes when movers begin the move.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, July 11, 2016
Thanks for your review. We’ve sent your feedback to our lab teams, who are always investigating customer experiences and concerns to learn more and offer resolutions. We’re so sorry that you’ve had this kind of frustrating experience with our tape and we’d like to offer a replacement of a different tape or a refund. If you’re interested, please email your full name and mailing address to us at socialmedia@mmm.com. Thanks!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Great name, horrible tape
on July 23, 2016
Posted by: Rolando
from Milwaukee, WI, United States
Gender:Male
I bought an 8 pack of this tape as we prepare for our move. Immediately the tape was noticeably not holding up. Many (if not all) the strips had to be pressed down multiple times. When I went to our storage shed a few days after putting boxes in a majority of the strips had to be pressed down again. The tape is just not sticking. I'm very disappointed.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, July 25, 2016
Thanks you for taking the time to offer your feedback. We apologize that we've added to the existing stress of moving. We've sent your feedback to our lab teams, who are always investigating customer experiences and concerns to learn more and offer resolutions. We'd like to make this right by offering a full refund or a replacement of a different tape. If you’re interested, please email your full name and mailing address to us at socialmedia@mmm.com. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Get this tape if you feel like taping twice!
on July 26, 2016
Posted by: Unhappy Customer
from Salem, Oregon
Gender:Female
This tape is terrible. I taped about 30 boxes to be transported and the very next day the tape had come loose on most of the boxes. I had to go buy some "good" tape and tape them all again. What a pain!
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, July 28, 2016
Thanks you for taking the time to offer your feedback. We know that moving is already stressful and we're so sorry to have further complicated it. We've sent your feedback to our lab teams, who are always investigating customer experiences and concerns to learn more and offer resolutions. We'd like to make this right by offering a full refund or a replacement of a different tape. If you’re interested, please email your full name and mailing address to us at socialmedia@mmm.com. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
A bit brittle
on August 6, 2019
Posted by: misz
from Maryland, United States
Gender:Female
[This review was collected as part of a promotion.] I had a hard time getting the tape started, because of how brittle it is. I am assuming this is a new roll, so if this is the case, it would not be buying this product. The tape split in 4 pieces before I could get it to go. Once I got it started, the tape still seemed more brittle than other takes I have used. I was really not impressed with the feel of it and the piece I used did not stick "long term". Based on this experience, I would not use it or recommend it to others.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, August 7, 2019
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com