Customer reviews from scotchbrand.com
Scotch - 1.88 in. W X 54.6 yd L Packaging Tape 2 pk
Average customer rating
4
(328 Reviews)
Rating breakdown 328 reviews
5 Stars
216
4 Stars
38
3 Stars
3
2 Stars
4
1 Star
67
74%of customers recommend this product.
(
179 out of
241)
Customer Reviews for Scotch - 1.88 in. W X 54.6 yd L Packaging Tape 2 pk
Customer Rating
1
Won't Stick to Moving Boxes!
on December 18, 2016
Posted by: Louise
I packed several boxes and the next morning the tape is unstuck! What good is moving tape that won't stick to moving boxes? From other reviews, I see this has been going on for at least nine months. I bought this product because I thought it would be superior to the other ones on the shelf.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Engagement, December 19, 2016
Thank you for taking the time to leave your review. We are sorry to hear of the trouble and we would not expect it. For any customer having trouble we would ask you please call our team at 1.800.328.6276 M-F 8am-4:30pm CT. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Does not stay sealed
on July 17, 2017
Posted by: Eliza
from North Carolina, United States
Gender:Female
I am having the same issue that the other customer reviews have noted. Less than 24 hours after I sealed a box, the tape came unstuck. In one case, I taped a flat pack box in preparation for using it in a few days, and when I was ready to use it, the bottom had come completely unstuck even though I had used 3 strips of tape on the long side and I had also taped both short sides. Very disappointed! I will buy a different brand next time.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Engagement, July 17, 2017
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Don't be fooled - as I was
on December 3, 2016
Posted by: Taper2
from Seattle, WA, United States
Spent the extra money for this "long lasting" moving and storage tape - only to find it coming off only a few days later. These boxes are brand new, my storage room is climate controlled and in my house.
Waste of money for a product that doesn't work.
Waste of money for a product that doesn't work.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Engagement, December 5, 2016
Thank you for taking the time to leave your review. We are sorry to hear of the trouble and we would not expect it. For any customer having trouble we would ask you please call our team at 1.800.328.6276 M-F 8am-4:30pm CT. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Terrible performance
on May 5, 2017
Posted by: Katie
from VA, United States
Gender:Female
I bought Scotch brand tape because of its history of being such a good company. I should have read the reviews. This tape is terrible! Doesn't stick to the boxes! Just pops itself off so everything I thought was boxed and ready had to be completely retaped. What a waste of effort!
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Engagement, May 8, 2017
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we are sorry for the difficulty. Please know we will be sending you a direct email offering assistance. For any customers that are having trouble, we would ask that you please connect with our team at 1-800-628-6276 Mon-Fri 8am-4:30pm CT.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
HAD TO RE-TAPE ALL BOXES!
on May 7, 2017
Posted by: Angry
from Gulf Shores, AL, United States
This tape was used for moving. Even on light boxes the tape literally fell off of the boxes. I hadn't to go out and buy new tape to re-tape every box I had originally put this tape on. An infuriating waste of money on a sorry product.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Engagement, May 8, 2017
Hello, thank you for taking the time to leave your review. Your experience is not what we would expect, and we are sorry for the difficulty. Please know we will be sending you an email offering assistance. Thanks again, and we look forward to hearing from you.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Do not use this product
on May 19, 2017
Posted by: Valerie
from Minneapolis, MN, United States
Gender:Female
Ditto to the other reviews posted here. I'm in the process of packing an enormous number of boxes for moving and am experiencing all the tape coming off - thus I will need to spend money buying all new tape and re-taping 100+ boxes prior to our move in 3 days.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Engagement, May 22, 2017
Hello, thank you for taking the time to leave your review. Moving is already stressful enough as it is, and we are sorry for adding to that. Please know we will be sending you an email to offer assistance. Thanks again, and we look forward to hearing from you.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Horrible
on May 24, 2017
Posted by: Fatima
from Scranton, PA, United States
Gender:Female
We are moving in 2 days and have to retape every single box!!!!! I can't believe how much more stressful you guys just made this move for us. Horrible tape!!! Will never buy another Scotch product again
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Engagement, May 26, 2017
Hello, thank you for taking the time to leave your review. Moving is already a stressful experience as it is, and we are very sorry to have added to that. We would like to offer you a replacement of a different tape or a refund, please give our team a call at 1-800-328-6276, available Mon-Fri 8am-4:30pm. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Frustrated
on June 16, 2017
Posted by: Scooby
from Michigan City, IN
Gender:Female
I bought this tape for moving and some of our boxes will be in a temperature controlled climate - this is the worst tape as I had to put many pieces on the boxes and they kept coming off - which is very frustrating when you have over 50 boxes that you have to keep the tape from coming off of. I find the shipping tape is working the best now - after I purchased 5 rolls of the "moving and storage" tape!!!
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Engagement, June 19, 2017
Thank you for taking the time to leave your review, your experience is not what we would expect and we are sorry for the difficulty. Please know we will be sending you a direct email offering assistance. Thanks again, and we look forward to hearing from you.
For any customers who are experiencing difficulties, our team is available Mon-Fri from 8am-4:30pm CT at 1-800-238-6276
For any customers who are experiencing difficulties, our team is available Mon-Fri from 8am-4:30pm CT at 1-800-238-6276
Written by a customer while visiting scotchbrand.com