Customer reviews from scotchbrand.com
Scotch - 1.88 in. W X 54.6 yd L Packaging Tape 2 pk
Average customer rating
4
(328 Reviews)
Rating breakdown 328 reviews
5 Stars
216
4 Stars
38
3 Stars
3
2 Stars
4
1 Star
67
74%of customers recommend this product.
(
179 out of
241)
Customer Reviews for Scotch - 1.88 in. W X 54.6 yd L Packaging Tape 2 pk
Customer Rating
1
on August 3, 2016
Posted by: Maryellen
from Coventry, RI, United States
Gender:Female
Moving & Packaging tape doesn't stick! All our moving boxes are opening up within 12 hours of taping! Seriously?
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, August 9, 2016
Thanks you for taking the time to offer your feedback. We apologize that we've added to the existing stress of moving. We've sent your feedback to our lab teams, who are always investigating customer experiences and concerns to learn more and offer resolutions. We'd like to make this right by offering a full refund or a replacement of a different tape. If you’re interested, please email your full name and mailing address to us at socialmedia@mmm.com. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Tape doesn't stick
on August 11, 2016
Posted by: Seesaw
from Maine, United States
Gender:Female
I bought 6 rolls of this tape. Packed boxes for moving and taped them next morning all the tape had come off. Thinking it was just this roll i retaped with the second roll. Same thing happened. Really disappointed in the brand.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, August 12, 2016
Thank you for taking the time to share your feedback with us. We’ve sent your feedback to our lab teams, who are always investigating customer experiences and concerns to learn more and offer resolutions. We’d like to connect directly to offer a replacement of a different tape or a refund. Please email your full name and mailing address to us at socialmedia@mmm.com. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Doesn't stick
on August 18, 2016
Posted by: MaryLou
from Lusby, MD, United States
Gender:Female
I recently bought a six roll pack of this tape to use for packing and am so sorry that I did. I figured paying more for a name brand tape would ensure I was getting a quality product -- wrong! The tape is coming unstuck on every box that I have used it on -- I am having to double and triple tape them in hopes that the tape will stick. I had thought it was because I was using some used boxes, but it's not even sticking on brand new boxes. I already purchased an off-brand tape that is working great, so I'm heading out to buy more. Will never buy Scotch moving and storage tape again.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, August 19, 2016
Thanks for your review. We’re so sorry for the trouble you experienced with our tape. Because it sounds like you've already found something that works for your application, we'd like to rectify the situation by offering a full refund. If you’re interested, please email your full name and mailing address to us at socialmedia@mmm.com. Thanks!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Not good!
on August 20, 2016
Posted by: Rosie
from California, United States
Gender:Female
All my moving boxes are like this!! So frustrateing!
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, August 22, 2016
Thanks you for taking the time to offer your feedback. We know that moving is already stressful and we're so sorry to have further complicated it. We've sent your feedback to our lab teams, who are always investigating customer experiences and concerns to learn more and offer resolutions. We'd like to make this right by offering a full refund or a replacement of a different tape. If you’re interested, please email your full name and mailing address to us at socialmedia@mmm.com. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Tape failure
on February 16, 2016
Posted by: Wandagc
from Prescott, AZ, United States
Gender:Female
We used this tape on all our moving boxes and stored them in the garage for moving day. After several days we noticed the tape came loose on many of the boxes. We ended up having to retape them and hoped it stayed in place so the bottoms didn't drop out during the move. I won't buy again!
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Anonymous, Scotch® Brand , February 18, 2016
Thank you for taking the time to share your feedback on our Scotch® Long Lasting Moving & Storage Packaging Tape. We apologize for the frustration here. We'd like to offer replacements of a different tape for you. Or, if you'd rather, we can also offer a full refund for all of the failed tape that you've used. We've emailed you directly to pursue this resolution. In the meantime, should you have any questions, feel free to call us directly at 800-328-6276 and mention case number 6410868. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Terrible!
on February 28, 2016
Posted by: SusanL
from Winston-Salem, NC, United States
Gender:Female
Terrible! I purchased a four pack of this tape to seal are moving cartons. All of the boxes are coming apart. I am now going to have to go back to the store and get another brand that actually works and redo all my boxes. What a waste of time and money. This product is truly disappointing and I would not recommend it at all
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Anonymous , Scotch® Brand , March 2, 2016
Thanks for your review. We’re so sorry that you’ve had this kind of frustrating experience with our tape and we’d like to offer a replacement of a different tape or a refund. If you’re interested, please email your full name and mailing address to us at socialmedia@mmm.com. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Terrible product!!
on April 14, 2016
Posted by: Shawn
from Colorado Springs, CO, United States
Gender:Male
Bought 4 rolls. Taped up 30 boxes with your scotch 3650 tape for moving. The next morning all 30 had the tape coming off, and I had to retape all of them using a different product. I will never buy your product again. Very upset.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, April 18, 2016
Thank you for sharing your review with us. We are sorry for the experience you had with our tape and we’d like to make it up to you. If you’re interested in a complimentary replacement of a different roll of tape or in a refund for the product, please email your full name and mailing address to us at socialmedia@mmm.com. Thanks very much!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
The worst.
on April 30, 2016
Posted by: MRoss312
from DeKalb, IL, United States
Gender:Male
I bought Scotch for moving boxes. Like the other reviewers, I put the tape on the boxes and 5 minutes later its coming off. Don't waste your money.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, May 3, 2016
Thanks for your review. We apologize that you experienced this with our tape. We’d like to connect directly to offer a replacement of a different tape or a refund. If you're interested, please email your full name and mailing address to our team at socialmedia@mmm.com. Thank you!
Written by a customer while visiting scotchbrand.com