Customer reviews from scotchbrand.com
Scotch - 1.88 in. W X 54.6 yd L Packaging Tape 2 pk
Average customer rating
4
(329 Reviews)
Rating breakdown 329 reviews
5 Stars
216
4 Stars
38
3 Stars
3
2 Stars
4
1 Star
68
74%of customers recommend this product.
(
179 out of
241)
Customer Reviews for Scotch - 1.88 in. W X 54.6 yd L Packaging Tape 2 pk
Customer Rating
1
Tape failure
on February 16, 2016
Posted by: Wandagc
from Prescott, AZ, United States
Gender:Female
We used this tape on all our moving boxes and stored them in the garage for moving day. After several days we noticed the tape came loose on many of the boxes. We ended up having to retape them and hoped it stayed in place so the bottoms didn't drop out during the move. I won't buy again!
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Anonymous, Scotch® Brand , February 18, 2016
Thank you for taking the time to share your feedback on our Scotch® Long Lasting Moving & Storage Packaging Tape. We apologize for the frustration here. We'd like to offer replacements of a different tape for you. Or, if you'd rather, we can also offer a full refund for all of the failed tape that you've used. We've emailed you directly to pursue this resolution. In the meantime, should you have any questions, feel free to call us directly at 800-328-6276 and mention case number 6410868. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
This tape is horrible.
on February 14, 2016
Posted by: Seportee
from St. Petersburg, FL, United States
Gender:Female
This tape doesn't hold and I have to redo almost 30 boxes. What a joke. Didn't stick to the box for more than an hour. I want my money back
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Anonymous, Scotch® Brand , February 16, 2016
Thank you for taking the time to share your feedback on our Scotch® Long Lasting Moving & Storage Packaging Tape. We apologize for the frustration here. We'd like to offer replacements of a different tape for you. Or, if you'd rather, we can also offer a full refund for all of the failed tape that you've used. We've emailed you further details to pursue this process. In the meantime, should you have any questions, feel free to call us directly at 800-328-6276 and mention case number 6407094. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Tape Doesn't Stick
on January 24, 2016
Posted by: Disappointed Customer
from Chicago, IL, United States
Gender:Male
Tape does not stick to boxes. The tape came loose on every box it was used on. Was forced to re-tape every box a second time with another brand.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Anonymous, Scotch® Brand , January 25, 2016
Thank you for taking the time to share your feedback on our Scotch® Long Lasting Moving & Storage Packaging Tape. It looks like we've already received one review from you and we've sent an email to you directly with a couple of resolution options. We’re so sorry that you’ve had this kind of frustrating experience with our tape and we want to make it right. In the meantime, should you have further questions, feel free to call us directly at 800-328-6276 and mention case number 6382222. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Long lasting?
on January 22, 2016
Posted by: Moveawayfromscotch
from New York, NY, United States
Gender:Male
I have never been so displeased with what is claimed to be "long lasting tape". As I packed up my family to move I assumed this product would last the truck ride to our new destination. When I finished packing and taping for the day I had no idea that when I woke up all of the boxes had opened because of such poor quality tape. How is the rating for this is so high when just the tape is about a single star rating? Never again will I even consider scotch anything
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Anonymous, Scotch® Brand , January 22, 2016
Thank you for taking the time to share your feedback on our Scotch® Long Lasting Moving & Storage Packaging Tape. We’re so sorry that you’ve had this kind of frustrating experience with our tape and we appreciate your comments. We do want to try to rectify your experience by replacing your tape with a different tape (our Heavy Duty Shipping Tape) or by refunding you for the product you used. If you're interested, please reply to the email we've sent you directly. In the meantime, should you have further questions, feel free to call us directly at 800-328-6276 and mention case number 6380782. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
"Note to Self" = never ever buy this tape again
on December 30, 2015
Posted by: BRaven1612
from Los Angeles, CA, United States
Gender:Female
Impossible to get the tape started. a simple ARROW on the tab would at least let the customer know which way to start trying to free up the end.. I scraped through at least 20 layers of tape in an effort to get this started, wasted enormous amounts of time and tape and never did get it started.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Anonymous, Scotch® Brand , January 11, 2016
Thank you for taking the time to share your feedback on our Scotch® Long Lasting Moving & Storage Packaging Tape. We apologize for the frustration here. We've passed along your comments to our development team. We have a resolution option that includes a replacement and we've emailed that information to you directly via email. In the meantime, should you have further questions, feel free to call us directly at 800-328-6276 and mention case number 6366653. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Poor tape quality
on December 13, 2015
Posted by: mott0978
from Orange County, CA, United States
Gender:Male
I bought this tape two weeks ago because we are moving. Taped up the boxes from the bottom and started falling off within one week. Very bad tape. I would not buy again.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Anonymous, Scotch® Brand , December 15, 2015
Thank you for sharing your review with us. We are sorry for the experience you had with our tape and we’d like to make it up to you. If you’re interested in a complimentary replacement of a different roll of tape or in a refund for the product, please respond to the direct email that we've sent you. Thanks!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
not sticking to moving boxes
on November 24, 2014
Posted by: KHOPEWELL
from Tampa, FL, United States
Gender:Female
We were very disappointed to move after 16 years in a residence to find that we bought scotch tape for all of our over 100 boxes to find that as soon as overnight the tape has dislodged fromt eh boxes. We spent a fortune on tape and boxes and now for movers to come, they will have to retape every box before lifting. I am VERY SURPRISED AND UPSET that Scotch has come up with a better sticking ability, especially when you specifically buy Moving and storage tape!!!!!!!!
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch(r) Brand, December 1, 2014
Sorry to hear that the tape did not adhere as expected. We would ask that any customer experiencing this contact us directly at 1-800-328-6276 M-F 8 am to 4:30 pm CT. We can discuss your use of the product and offer solutions or replacements as needed. Please know we will also be reaching out to you directly to offer help.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Worst packing tape I've ever used
on January 17, 2014
Posted by: Anonymous
Bought this tape to use for cross country move when I ran out of tape from another brand. This tape did not have the strength and durability of the other brand and did not give me any confidence in its ability to hold together boxes for my move.
This tape splits easily causing strands of tape that are difficult to reunite. This happens frequently when trying to find the edge of the roll. It also breaks easily if you apply even a small amount of force while taping a box.
Written by a customer while visiting scotchbrand.com