Customer Reviews for Scotch - 1.88 in. W X 54.6 yd L Packaging Tape 2 pk
Customer Rating
5
3M /Scotch standing behind their Brand!
on April 21, 2016
Posted by: Andy
from Voorhees Township, NJ, United States
Gender:Male
This is not a review of this tape ,I did that earlier this month. This is rather a review of an U.S. company that actually cares about what people are saying.This tape is flawed,they need to correct that,BUT they are making good on their promise to correct the issues.This may not be the forum for this review,but when you have customer service that is on the ball,and correcting problems,that deserves attention. And no, I do NOT work for 3M/ Scotch.Or any affiliate!
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, April 25, 2016
Thank you very much for the positive feedback! We appreciate the recognition as we continue to stand behind our products and support our customers.
My experience was similar to other reviewers. I purchased a 4 pack and taped over 40 moving boxes. The next day they were all unattached to the boxes even though they were stored in my AC home. Now I have to repurchase another product and retape every box, top and bottom. Do not purchase this product. I have always had good luck with Scotch products so I am very disappointed.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, April 18, 2016
Thanks for your review. We apologize that you experienced this with our tape. We’d like to connect directly to offer a replacement of a different tape or a refund. Can you please email your full name and mailing address to our team at socialmedia@mmm.com. Thank you!
Bought 4 rolls. Taped up 30 boxes with your scotch 3650 tape for moving. The next morning all 30 had the tape coming off, and I had to retape all of them using a different product. I will never buy your product again. Very upset.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, April 18, 2016
Thank you for sharing your review with us. We are sorry for the experience you had with our tape and we’d like to make it up to you. If you’re interested in a complimentary replacement of a different roll of tape or in a refund for the product, please email your full name and mailing address to us at socialmedia@mmm.com. Thanks very much!
I wish I read these reviews before buying a 6 roll pack of this tape. I have always know scotch to be a great brand of tape which is why I spent the extra money to get this tape rather than opting for store brand. Like many other reviewers this tape has not stuck to any of our boxes to keep them closed. I have had to re-tape our boxes wasting time and product. I wish scotch would change this tape to make it better.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, April 4, 2016
Thank you for taking the time to share your feedback with us. We’d like to connect directly to offer a replacement of a different tape or a refund. Please email your full name and mailing address to us at socialmedia@mmm.com. Thank you!
i bought 2 rolls recently of your moving and packing tape (long lasting) and i am very unhappy, the tape tears down the middle of the roll every time i tried to start a new piece to use.... the tape does not stick to the boxes well at all..... i just got done packing 4 boxes and had to used an entire roll of tape just to seal the boxes enough to not fall apart when i pick them up (i will most likely be retapeing these boxes):(..... i used to move furniture for a living so i know how to tape boxes correctly....i will not be using this product to finish packing my house up to move...i will not be recommending this product for others to use and i will also be buying another brand for all my taping needs......
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, March 22, 2016
Thank you for taking the time to share your feedback with us. We’re so sorry that you’ve had this kind of frustrating experience with our tape. We’d like the opportunity to make this right by replacing your tape with a different tape or by refunding you for the product you used. We have emailed you directly to pursue this process. Thanks!
would not stay on at any temperature. Constantly tried to make stick Not dependable. A lot of money spent to be so frustrated!!!!! Move was very stressed because of tapes performance!!!
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch® Brand , March 14, 2016
Thank you for taking the time to share your feedback with us. We’d like to connect directly to offer a replacement of a different tape or a refund. Please email your full name and mailing address to us at socialmedia@mmm.com. Thank you!
this comes in a dispenser that should be easy to use but it is not; the initial cardboard stop protecting the blade is difficult to remove, the beginning of the tape is difficult to find and then comes off in pieces; all in all an experience not worthy of the Scotch name. The tape itself is thin and floppy so I will switch to the other brand next time.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch® Brand , March 14, 2016
Thanks for your review. We’re so sorry that you’ve had this kind of frustrating experience with our tape and we’d like to offer a replacement of a different tape or a refund. If you’re interested, please email your full name and mailing address to us at socialmedia@mmm.com.
Terrible! I purchased a four pack of this tape to seal are moving cartons. All of the boxes are coming apart. I am now going to have to go back to the store and get another brand that actually works and redo all my boxes. What a waste of time and money. This product is truly disappointing and I would not recommend it at all
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Anonymous , Scotch® Brand , March 2, 2016
Thanks for your review. We’re so sorry that you’ve had this kind of frustrating experience with our tape and we’d like to offer a replacement of a different tape or a refund. If you’re interested, please email your full name and mailing address to us at socialmedia@mmm.com. Thank you!