Customer reviews from scotchbrand.com
Scotch - 1.88 in. W X 54.6 yd L Packaging Tape 2 pk
Average customer rating
4
(328 Reviews)
Rating breakdown 328 reviews
5 Stars
216
4 Stars
38
3 Stars
3
2 Stars
4
1 Star
67
74%of customers recommend this product.
(
179 out of
241)
Customer Reviews for Scotch - 1.88 in. W X 54.6 yd L Packaging Tape 2 pk
Customer Rating
1
Terrible!
on August 20, 2016
Posted by: Pegarita
from Fairfield, PA
Gender:Female
I recently purchased this tape for my moving boxes. The tape tears & doesn't peel off as a full strip.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, August 22, 2016
Thanks you for taking the time to offer your feedback. We apologize that we've added to the existing stress of moving. We've sent your feedback to our lab teams, who are always investigating customer experiences and concerns to learn more and offer resolutions. We'd like to make this right by offering a full refund or a replacement of a different tape. If you’re interested, please email your full name and mailing address to us at socialmedia@mmm.com. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Won't Stick!!!!
on August 24, 2016
Posted by: DDay
from Buffalo, NY, United States
Gender:Female
I am packing for a major move so I have LOTS of boxes. Maybe I'm not using this stuff properly, but so far I think it's TERRIBLE! It doesn't stay down - I tape up a box and it seems nice and secure and then a day later the tape has come loose!! Basically, this products sucks! I am having to re-tape all my boxes!!!!!!!!!!!
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, August 25, 2016
Thanks you for taking the time to offer your feedback. We know that moving is already stressful and we're so sorry to have further complicated it. We've sent your feedback to our lab teams, who are always investigating customer experiences and concerns to learn more and offer resolutions. We'd like to make this right by offering a full refund or a replacement of a different tape. If you’re interested, please email your full name and mailing address to us at socialmedia@mmm.com. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Terrible adhesive
on August 28, 2016
Posted by: Barryg
from Los Angeles, CA, United States
Gender:Male
I know that generic tape is terrible as it splits and shreds so I thought I was making a smart move by buying brand name tape for our move. Bad idea with this tape. For whatever reason it just isn't that sticky and we have multiple boxes that are coming undone mid move. Unfortunately I bought 8 rolls of this product that is headed straight for the trash. I guess I will use 3M brands next time and not worry about it.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, August 30, 2016
Thank you for taking the time to share your feedback with us. We’ve sent your feedback to our lab teams, who are always investigating customer experiences and concerns to learn more and offer resolutions. We’d like to connect directly to offer a replacement of a different tape or a refund. Please email your full name and mailing address to us at socialmedia@mmm.com. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Waste of Money!!
on September 13, 2016
Posted by: Among23
This tape was horrible! Said "long lasting" I taped up some brand new boxes with this stuff and within a few hours the tape just came off the box!! I have to go return it and buy something different because my belongings fell straight through the bottom of the box because this tape didn't hold at all!! Never buying this again.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, September 14, 2016
Thank you for taking the time to share your review. We apologize for the experience you’ve had. We’ve sent your feedback to our lab teams, who are always investigating customer experiences and concerns to learn more and offer resolutions. We’d like to make this right by offering a replacement of a different tape or a refund for you. If you’re interested, please email your full name and mailing address to us at socialmedia@mmm.com. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Horrible performance
on February 22, 2017
Posted by: MikeDinATX
from Austin, TX, United States
Gender:Male
Scotch is a brand I've always trusted, but this tape is awful. The attached picture was taken maybe 20 minutes after sealing the box and the tape just lifted right off. There are dozens of other boxes that look the same. Very disappointed.
Response from scotchbrand.comBy Scotch Brand, Social Engagement, February 23, 2017
Thank you for taking the time to leave your review. We are sorry to hear of the trouble and we would not expect it. Please know we will be sending you a direct e-mail offering assistance. For any customer having trouble we would ask you please call our team at 1.800.328.6276 M-F 8am-4:30pm CT. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Terrible
on June 12, 2018
Posted by: sheila
from san fran, ca
Gender:Female
I bought a 3 pack to move and usually Scotch is my go-to brand but this is terrible! Starts to come off after a few hours. I can't even find the "packaging" tape on the website. It is very cheap quality. You think packaging tape would be to tape up packages but I don't even know what you'd use this for. You really should stop making whatever you are calling "packaging" tape.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Scotch Brand, Social Care, June 12, 2018
Thank you for taking the time to leave your review. Your experience is not what we would expect, and we would appreciate the opportunity to discuss this with you and gather further details. Please connect with our team at 1-800-328-6276 Mon-Fri 8am-4:30pm CT. Thanks again, and we look forward to your call.
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Disappointing moving tape
on March 30, 2016
Posted by: Lfarrugg
from Levittown, NY, United States
Gender:Female
I wish I read these reviews before buying a 6 roll pack of this tape. I have always know scotch to be a great brand of tape which is why I spent the extra money to get this tape rather than opting for store brand. Like many other reviewers this tape has not stuck to any of our boxes to keep them closed. I have had to re-tape our boxes wasting time and product. I wish scotch would change this tape to make it better.
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, April 4, 2016
Thank you for taking the time to share your feedback with us. We’d like to connect directly to offer a replacement of a different tape or a refund. Please email your full name and mailing address to us at socialmedia@mmm.com. Thank you!
Written by a customer while visiting scotchbrand.com
Customer Rating
1
Horrible tape for moving
on June 26, 2016
Posted by: Dleporati
from Bensalem, PA, United States
Gender:Male
I purchased a 4 pack for moving. all the boxes that I tapped did not hold. Now I have to re tape all my boxes ( time and money) It is definitely not long lasting as it only held the box closed for a short period of time top and bottom. cannot believe this is the quality I am getting out of such a trusted brand. Very disappointed
No, I would not recommend this to a friend.
Response from scotchbrand.comBy Social Engagement , Scotch™ Brand, June 28, 2016
Thanks for your review. We’ve sent your feedback to our lab teams, who are always investigating customer experiences and concerns to learn more and offer resolutions. We’re so sorry that you’ve had this kind of frustrating experience with our tape and we’d like to offer a replacement of a different tape or a refund. If you’re interested, please email your full name and mailing address to us at socialmedia@mmm.com. Thanks!
Written by a customer while visiting scotchbrand.com