Ordered the deluxe, box looked fine from the outside. Inside the red light therapy mat has a plastic film on the face I'm sure to protect the actual lights. Their were 2 minor holes in them from the plastic rubbing on the plastic face. Setup was super simple, worked perfectly when I turned it on. The poles are super frail feeling but I'm sure that's so its packable and light weight. The outside canvas feels super durable and good quality. The zippers work so far. Steam was pumping in that thing within 5 minutes. Wife has tried it once and loves it.
My husband only had a gym membership because he enjoyed using the steam room. He was excited when he opened this and now he can use this whenever he wants minus the gym fees!