Customer reviews from startech.com
StarTech.com - TBT3TBTADAP Thunderbolt 3 to 2 Adapter - USB-C to Mini DP
Average customer rating
3.2
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
6
4 Stars
1
3 Stars
0
2 Stars
2
1 Star
4
Customer Reviews for StarTech.com - TBT3TBTADAP Thunderbolt 3 to 2 Adapter - USB-C to Mini DP
Customer Rating
1
Does not Work
on July 21, 2019
Posted by: edgarmontez
I got this, because UAD say is compatible to plug to a Windows pc, hours i been trying to get it work, does not
Response from startech.comBy Matt, Customer Support, July 23, 2019
We're sorry to hear about the difficulties you're experiencing with our TBT3TBTADAP. This adapter converts a Thunderbolt 3 port on a computer to a Thunderbolt 2 device. It is compatible with both Windows and macOS, however, it will not work if the port on your computer is basic USB-C and not true Thunderbolt 3. We'd be happy to look into this further with you. Please contact us at www.startech.com/support where our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
Written by a customer while visiting startech.com
Customer Rating
2
Kind of works, but...
on June 2, 2019
Posted by: JeffMc
If external device (I use audio interface) is powered after computer is booted up, it's not recognized and there is no way to rescan for attached devices. Have to either restart the computer or unplug and re-plug StarTech device. Annoying.
Response from startech.comBy Matt, Customer Support, June 4, 2019
Hello Jeff,
We're sorry to hear about the difficulties you're having with our TBT3TBTADAP. It sounds like there may be an issue with hot-swapping the adapter or audio equipment. One of our Technical Advisors will be reaching out to you with the email provided to troubleshoot further.
We're sorry to hear about the difficulties you're having with our TBT3TBTADAP. It sounds like there may be an issue with hot-swapping the adapter or audio equipment. One of our Technical Advisors will be reaching out to you with the email provided to troubleshoot further.
Written by a customer while visiting startech.com
Customer Rating
1
Doesn't Work For Me
on January 27, 2018
Posted by: BobEvenson
Tried to connect a BMD video capture device (T-Bolt2) to a new iMac 27 (T-Bolt3) and will not read the capture device. Updated all firmware and still a no go. Should have gone with the Apple TBolt3 to Tbolt2 dongle.
Response from startech.comBy Sam, Customer Service, January 29, 2018
Thank you for sharing your feedback on our TBT3TBTADAP. We apologize that it hasn't worked for you and would like to help.
We recommend contacting us directly so that we can find out the problem and get your setup working as quickly as possible.
You can reach one of our Technical Advisors 24 hours a day, 5 days a week, at 1-800 265-1844 or www.startech.com/chat
We recommend contacting us directly so that we can find out the problem and get your setup working as quickly as possible.
You can reach one of our Technical Advisors 24 hours a day, 5 days a week, at 1-800 265-1844 or www.startech.com/chat
Written by a customer while visiting startech.com
Customer Rating
4
Continue using Thunderbolt 2 with new PCs
on May 4, 2017
Posted by: joevt1
Allows using Thunderbolt 2 devices with newer PCs that have Thunderbolt 3 ports. I've tested it and it just works. This adapter does not allow using Thunderbolt 3 devices with Thunderbolt 2 computers though, unlike the much less expensive Apple adapter.
Note: For mini DisplayPort, use a USB-C to DisplayPort cable instead.
Note: For mini DisplayPort, use a USB-C to DisplayPort cable instead.
Written by a customer while visiting startech.com
Customer Rating
5
Great Adapter
on June 30, 2016
Posted by: BobbyG
Works out of the box and does exactly what the product description says it will do. I ordered this as soon as it was available, and it has solved my problem of connecting TB2 devices to my TB3 port on the Dell XPS computer.
Written by a customer while visiting startech.com