Customer reviews from startech.com
StarTech.com - TBT3TBTADAP Thunderbolt 3 to 2 Adapter - USB-C to Mini DP
Average customer rating
3.2
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
6
4 Stars
1
3 Stars
0
2 Stars
2
1 Star
4
Customer Reviews for StarTech.com - TBT3TBTADAP Thunderbolt 3 to 2 Adapter - USB-C to Mini DP
Customer Rating
1
Doesn't Work For Me
on January 27, 2018
Posted by: BobEvenson
Tried to connect a BMD video capture device (T-Bolt2) to a new iMac 27 (T-Bolt3) and will not read the capture device. Updated all firmware and still a no go. Should have gone with the Apple TBolt3 to Tbolt2 dongle.
Response from startech.comBy Sam, Customer Service, January 29, 2018
Thank you for sharing your feedback on our TBT3TBTADAP. We apologize that it hasn't worked for you and would like to help.
We recommend contacting us directly so that we can find out the problem and get your setup working as quickly as possible.
You can reach one of our Technical Advisors 24 hours a day, 5 days a week, at 1-800 265-1844 or www.startech.com/chat
We recommend contacting us directly so that we can find out the problem and get your setup working as quickly as possible.
You can reach one of our Technical Advisors 24 hours a day, 5 days a week, at 1-800 265-1844 or www.startech.com/chat
Written by a customer while visiting startech.com
Customer Rating
5
Works great
on December 29, 2019
Posted by: Coerdt
Works great with Apple Thunderbolt display and a P50 Lenovo.
Thank you!
Thank you!
Written by a customer while visiting startech.com
Customer Rating
5
Works well with UAD-2 Satellite!
on January 3, 2021
Posted by: Carlovio27
325 / 5000
Risultati della traduzione
Thanks to StarTech TBT3TBTADAP now my Universal Audio UAD-2 Satellite Octo Core works fine connected to my DELL 7577 (TB3) Laptop. I would just like to know if I can cascade a second TB2 device to my UAD-2 Satellite Octo which has two TB2 ports (One already used for the StarTech TBT3TBTADAP). Thanks, Carlo
Risultati della traduzione
Thanks to StarTech TBT3TBTADAP now my Universal Audio UAD-2 Satellite Octo Core works fine connected to my DELL 7577 (TB3) Laptop. I would just like to know if I can cascade a second TB2 device to my UAD-2 Satellite Octo which has two TB2 ports (One already used for the StarTech TBT3TBTADAP). Thanks, Carlo
Written by a customer while visiting startech.com
Customer Rating
4
Continue using Thunderbolt 2 with new PCs
on May 4, 2017
Posted by: joevt1
Allows using Thunderbolt 2 devices with newer PCs that have Thunderbolt 3 ports. I've tested it and it just works. This adapter does not allow using Thunderbolt 3 devices with Thunderbolt 2 computers though, unlike the much less expensive Apple adapter.
Note: For mini DisplayPort, use a USB-C to DisplayPort cable instead.
Note: For mini DisplayPort, use a USB-C to DisplayPort cable instead.
Written by a customer while visiting startech.com
Customer Rating
1
Doesn't work with UAD Apollo Twin though highly
on November 11, 2019
Posted by: perkdaddy
I purchased the TBT3TBTADAP to connect my UAD Twin Apollo audio interface to my iMac iMac (Retina 5K, 27-inch, 2017) PROCESSOR 4.2 GHz Intel Core i7,16 GB 2400 MHz DDR4 USB-C computer. There is.a bevy of individuals who have USB-C computers that want to use their UAD Twin Apollo's. UADcommended you guys? I bought but.......No Go? Can't rate the quality of this product because I haven't been able to get it to work and it may be "outstanding?" I'll wait to hear from you guys before commenting on the quality. Thanks!
Response from startech.comBy Matt, Customer Support, November 15, 2019
We always try to ensure our customers have exceptional experiences with us and our products and we apologize that our TBT3TBTADAP is not working with your iMac and UAD interface. The TBT3TBTADAP requires a computer that has a True Thunderbolt 3 port and is not compatible with computers that only use simple USB-C without Thunderbolt capabilities. However, the 2017 iMac does have Thunderbolt 3 capabilities and should be compatible with our adapter. If you require assistance we'd be happy to help get this working for you. You can contact us directly at www.startech.com/support where our Technical Advisors are available 24 hours a day, 5 days a week to provide support.
Written by a customer while visiting startech.com
Customer Rating
5
Great Adapter
on June 30, 2016
Posted by: BobbyG
Works out of the box and does exactly what the product description says it will do. I ordered this as soon as it was available, and it has solved my problem of connecting TB2 devices to my TB3 port on the Dell XPS computer.
Written by a customer while visiting startech.com
Customer Rating
2
Worked ok at first but stopped working
on August 12, 2021
Posted by: camilo
I tried to reinstsall the driver but it doen't appear in device manager
Response from startech.comBy Barrington, Customer Support, August 16, 2021
We are sorry to hear that you experienced difficulty with TBT3TBTADAP.
Please note that this adapter does not require a driver installation to operate. TBT3TBTADAP only acts as a pass-through device to bridge Thunderbolt 3 to Thunderbolt 2 devices. One of our technical advisors will be reaching to gather information about your setup, and see if we can help resolve the issue you are seeing.
Please note that this adapter does not require a driver installation to operate. TBT3TBTADAP only acts as a pass-through device to bridge Thunderbolt 3 to Thunderbolt 2 devices. One of our technical advisors will be reaching to gather information about your setup, and see if we can help resolve the issue you are seeing.
Written by a customer while visiting startech.com
Customer Rating
2
Kind of works, but...
on June 2, 2019
Posted by: JeffMc
If external device (I use audio interface) is powered after computer is booted up, it's not recognized and there is no way to rescan for attached devices. Have to either restart the computer or unplug and re-plug StarTech device. Annoying.
Response from startech.comBy Matt, Customer Support, June 4, 2019
Hello Jeff,
We're sorry to hear about the difficulties you're having with our TBT3TBTADAP. It sounds like there may be an issue with hot-swapping the adapter or audio equipment. One of our Technical Advisors will be reaching out to you with the email provided to troubleshoot further.
We're sorry to hear about the difficulties you're having with our TBT3TBTADAP. It sounds like there may be an issue with hot-swapping the adapter or audio equipment. One of our Technical Advisors will be reaching out to you with the email provided to troubleshoot further.
Written by a customer while visiting startech.com