Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Cable Modem Router Combo C6250 - Dual Band, Compatible - Black
Average customer rating
4.6
(2,569 Reviews)
Rating breakdown 2,569 reviews
5 Stars
1,921
4 Stars
430
3 Stars
131
2 Stars
33
1 Star
54
0%of customers recommend this product.
(
0 out of
4)
Customer Reviews for NETGEAR - Refurbished Excellent - Cable Modem Router Combo C6250 - Dual Band, Compatible - Black
Customer Rating
5
Easy to install
on October 26, 2020
Posted by: Christina
I was so happy to be able to install the modem-router by myself! Instructions were very clear and easy to understand
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear AC1600 WiFi Cable Modem
on October 26, 2020
Posted by: Lily
Does a great job communicating with my Ring cameras. Gets the job done!
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent
on October 27, 2020
Posted by: Anonymous
This modem and WiFi router works excellently and is extremely easy to set up and use
Written by a customer while visiting netgear.com
Customer Rating
5
Working great!
on October 27, 2020
Posted by: Grace Mason
I bought this instead of using the one xfinity provides as that would have costed me more eventually. I was worried about it being refurbished but it’s working great no problems so far ! Would definitely order this again if needed !
Written by a customer while visiting netgear.com
Customer Rating
4
Good
on October 27, 2020
Posted by: Eric
The nighthawk modem/router combo meets most of my needs. The only reason I did not rate 5 stars is because I have over 10 devices linked and it seems to be causing intermittency, especially when most of the devices are being used. I called the technical support and they suggested I buy an ever highest end modem/router combo.
Written by a customer while visiting netgear.com
Customer Rating
3
Works Okay
on October 28, 2020
Posted by: Stephanie
Bandwidth is low. I leave in a small apartment and will have to buy an extender.
Response from netgear.comBy Consumer Affairs, October 29, 2020
Hi Stephanie,
Thank you for your review. This resource should help you "https://kb.netgear.com/1114/Improving-wireless-range-Overview"
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Thank you for your review. This resource should help you "https://kb.netgear.com/1114/Improving-wireless-range-Overview"
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
3
Has some issues
on October 28, 2020
Posted by: Freddy E.
Purchased this modem router combo to not rent one from internet provider. This item is rated to provide speeds up to 300 mbps. I currently have 200 mbps which worked perfectly fine on my previous modem/router. This item will randomly disconnect and I will need to troubleshoot it be restarting it in order to get the wifi up and running again. I cannot explain or find a solution as to why it randomly disconnects. My coax cable is new, plugged directly into the wall, no splitter. My apartment is fairly small so my devices should all receive signal. I don’t have more than 5 devices receiving service from this item. I have seen similar reviews from previous customers. Is there any possible explanation for this? Do I need to upgrade to a higher performance modem/router? Even though this item is rated for a higher mbps than what I am receiving from my provider.
Response from netgear.comBy Consumer Affairs, October 29, 2020
Hi Freddy E.,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Support
on October 29, 2020
Posted by: Nadine S
I had some issues setting things up. I called support and they got me up and running in less than ten minutes. They were great!
Written by a customer while visiting netgear.com