Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Cable Modem Router Combo C6250 - Dual Band, Compatible - Black
Average customer rating
4.6
(2,569 Reviews)
Rating breakdown 2,569 reviews
5 Stars
1,921
4 Stars
430
3 Stars
131
2 Stars
33
1 Star
54
0%of customers recommend this product.
(
0 out of
4)
Customer Reviews for NETGEAR - Refurbished Excellent - Cable Modem Router Combo C6250 - Dual Band, Compatible - Black
Customer Rating
4
New and faster
on November 29, 2020
Posted by: Sena
I was hoping for a modem and router that would get me the 200 mbps speed that I’m paying for but I’m still only getting 85 (better than the 50 I was getting with my old one). Directions were pretty clear but there always has to be one step that doesn’t go just right or doesn’t match your device and you have to struggle with it and look it up yourself. Ultimately I got it by myself. Costumer service by phone was too long to wait.
Written by a customer while visiting netgear.com
Customer Rating
5
NetGear Modem/Router combo
on May 29, 2019
Posted by: Johnsons19022
Easy set up, great results, great price. A great combination!
Written by a customer while visiting netgear.com
Customer Rating
5
Lovin the new Modem Combo
on May 29, 2019
Posted by: T.15467
The AC1600 (C6250) Cable Modem Router combo has been a life saver. Before when the cable would go out, I would have to unplug the router, then the cable modem. Powercycle them one at a time, waiting several minutes for each one to boot up. Not anymore, unplug one cable, wait 30 seconds and she is up and running in less than a minute. Awesome!! Sleek design , built in stand makes this a A1 Winner !!
Written by a customer while visiting netgear.com
Customer Rating
1
c6250
on January 17, 2020
Posted by: Joyclyn
The unit worked great for 13 months, then my WiFi slowed down tremendously. I would not purchase this again.
Response from netgear.comBy NETGEAR Team, January 21, 2020
Hello,
Thank you for your feedback on this product. We are sorry to hear that you had a difficult experience with this product. NETGEAR backs its products with 90 days of technical support included to make sure that if you need any assistance with the setup and configuration you are covered. We also provide a 12-month hardware warranty on your product so that is any type of problem arises we can have it addressed.
I have linked more information to the warranty below: https://kb.netgear.com/1113/Warranty-Return-Policy
Thank you.
NETGEAR Team
Thank you for your feedback on this product. We are sorry to hear that you had a difficult experience with this product. NETGEAR backs its products with 90 days of technical support included to make sure that if you need any assistance with the setup and configuration you are covered. We also provide a 12-month hardware warranty on your product so that is any type of problem arises we can have it addressed.
I have linked more information to the warranty below: https://kb.netgear.com/1113/Warranty-Return-Policy
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1
Worked good at first
on January 28, 2020
Posted by: Cwhewson
Gender:Male
Length of ownership:6 months
I bought this back on 6/17/19 and it was easy to set up and worked great at first. I’ve had Comcast our to double check my speeds, they replaced the wiring out to the pole and still can’t maintain WiFi signal. I’ll have 200mbps and one second later no connection can be found. Disappointing to hear Netgear only provides a 90 day support - and if I want to use the warranty I have to pay them?
No, I would not recommend this to a friend.
Response from netgear.comBy NETGEAR Team, January 30, 2020
Hello,
Thank you for your feedback on this product. We are sorry to hear that you had a difficult experience with this product. NETGEAR backs its products with 90 days of technical support included to make sure that if you need any assistance with the setup and configuration you are covered. We also provide a 12-month hardware warranty on your product so that is any type of problem arises we can have it addressed.
I have linked more information to the warranty below: https://kb.netgear.com/1113/Warranty-Return-Policy
Thank you.
NETGEAR Team
Thank you for your feedback on this product. We are sorry to hear that you had a difficult experience with this product. NETGEAR backs its products with 90 days of technical support included to make sure that if you need any assistance with the setup and configuration you are covered. We also provide a 12-month hardware warranty on your product so that is any type of problem arises we can have it addressed.
I have linked more information to the warranty below: https://kb.netgear.com/1113/Warranty-Return-Policy
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
3
Slow connection and spotty reception
on March 3, 2020
Posted by: Chuck
Have 100mbs internet, and cannot get better than around 30mbs connection. The connection also drops for no reason, even if only feet from the router.
Response from netgear.comBy NETGEAR Team, March 4, 2020
Hi Chuck,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with the speed performance on this modem. I have linked a resource that may help.
https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network
If you need further assistance, please log in to MyNETGEAR and click support. One of our support experts will be happy to help.
Thank you.
NETGEAR Team
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with the speed performance on this modem. I have linked a resource that may help.
https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network
If you need further assistance, please log in to MyNETGEAR and click support. One of our support experts will be happy to help.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Good value
on April 27, 2020
Posted by: Anonymous
Great range in our 1800sf home. Very rural area, no lag, works perfect and priced right.
Written by a customer while visiting netgear.com
Customer Rating
1
Buy anything but this - Wish I trusted bad reviews
on May 11, 2020
Posted by: Yogis
Gender:Male
Length of ownership:6 months
Frequent internet disconnections. Tried to reboot, factory reset. Nothing works.
Please buy anything except this device. I lost all hope with Netgear. This was my last Netgear device in my house.
Please buy anything except this device. I lost all hope with Netgear. This was my last Netgear device in my house.
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com