Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Cable Modem Router Combo C6250 - Dual Band, Compatible - Black
Average customer rating
4.6
(2,569 Reviews)
Rating breakdown 2,569 reviews
5 Stars
1,921
4 Stars
430
3 Stars
131
2 Stars
33
1 Star
54
0%of customers recommend this product.
(
0 out of
4)
Customer Reviews for NETGEAR - Refurbished Excellent - Cable Modem Router Combo C6250 - Dual Band, Compatible - Black
Customer Rating
3
Good but with occasional hiccups
on May 2, 2023
Posted by: Nicholas Trinh
The device is functional and simple to install, but its not always as reliable when it comes to steady internet connection for extended periods of time.
Response from netgear.comBy Consumer Affairs, May 5, 2023
Hi Nicholas,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This troubleshooting resource should help you when experiencing unreliable connection: https://kb.netgear.com/27322/I-m-experiencing-connectivity-issues-with-my-NETGEAR-cable-modem-or-modem-router-how-can-I-troubleshoot-it?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This troubleshooting resource should help you when experiencing unreliable connection: https://kb.netgear.com/27322/I-m-experiencing-connectivity-issues-with-my-NETGEAR-cable-modem-or-modem-router-how-can-I-troubleshoot-it?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
3
Internet connection keeps going out intermittently
on May 8, 2023
Posted by: Manoj Chadha
Internet connection keeps dropping. Problem not solved. Very frustrating . Tired of repeatedly calling Netgear, getting different solutions… none of which work.
Written by a customer while visiting netgear.com
Customer Rating
5
Great investment
on December 2, 2023
Posted by: Cory Pfahler
I purchased this because I’ve cut the cable. It was very easy to set up. I’m not a techie but I was able to set this up by myself. I’ve not had any connection issues or speed issues since installing the Modem. I’m very happy.
Written by a customer while visiting netgear.com
Customer Rating
5
Works great!
on December 3, 2023
Posted by: Edward DuRose
Easy to set up. Works great with my cable service and saves me money every month on modem rental and taxes! WiFi works great as well. Mobil app is a plus as well!
Written by a customer while visiting netgear.com
Customer Rating
5
Great product
on December 7, 2023
Posted by: Colleen c
The router modem is working great. I just recently bought another for my parents house.
Written by a customer while visiting netgear.com
Customer Rating
5
good modem/router
on December 7, 2023
Posted by: william haegele
Had this for over 5 years now, never had any problems.
Written by a customer while visiting netgear.com
Customer Rating
2
BAD DESIGN
on June 17, 2020
Posted by: MAOCPAC
Gender:Male
Length of ownership:1 week
Purchased unit yesterday, and find major design flaw. The HDMI clip is impossible to release as the footstand does not allow a large finger to release clip.
No, I would not recommend this to a friend.
Response from netgear.comBy NETGEAR Team, June 22, 2020
Hello Maocpac,
Thank you for your feedback. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Thank you for your feedback. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
4
Comcast/Netgear issue
on April 28, 2020
Posted by: Anonymous
I had Comcast check all of their cables to figure out if it was causing the stops during my google hub playing. I’m still having that problem so I’m hoping it’s not the Netgear. If you can help me trouble shoot it I’m greatly appreciate it. Thank you.
Written by a customer while visiting netgear.com