Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Cable Modem Router Combo C6250 - Dual Band, Compatible - Black
Average customer rating
4.6
(2,569 Reviews)
Rating breakdown 2,569 reviews
5 Stars
1,921
4 Stars
430
3 Stars
131
2 Stars
33
1 Star
54
0%of customers recommend this product.
(
0 out of
4)
Customer Reviews for NETGEAR - Refurbished Excellent - Cable Modem Router Combo C6250 - Dual Band, Compatible - Black
Customer Rating
4
Worked without issue for 4 years
on June 13, 2023
Posted by: MJ
The router is good for the speed upto 100mbps. I recently updated to 200 mbps and i see the router frequently disconnects and need to manually restart the router.
Written by a customer while visiting netgear.com
Customer Rating
4
Easy setup
on June 14, 2023
Posted by: Stephanie
This is the first modem/router I’ve setup myself. The app instructions are pretty clear and easy to follow. I haven’t had the device long, so I can’t speak to the efficacy of its functions. Otherwise, the purchase is great so far.
Written by a customer while visiting netgear.com
Customer Rating
5
Good Reach Throughout House
on June 15, 2023
Posted by: Justin Via
We have to put our router in the basement but even still, this Netgear router reaches every connected device upstairs
Written by a customer while visiting netgear.com
Customer Rating
5
BEST ROUTER EVER
on June 16, 2023
Posted by: Anonymous
Works the best and provides the best quality for my needs. Would recommend to others to buy as well
Written by a customer while visiting netgear.com
Customer Rating
2
Review
on June 16, 2023
Posted by: Anonymous
The set up was very difficult. I am always very good with electronics, but the set up of password and how the app wanted me to set up a password again and the security questions. It was very frustrating. To this day the app doesn’t work for me. I have to use website and it’s very cumbersome. Other than that the signal was good and this product seems to work well.
Response from netgear.comBy Consumer Affairs, June 19, 2023
Hi Victoria,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with setting up your product. When experiencing trouble while setting up, we recommend checking out these resources: https://kb.netgear.com/000061614/I-m-having-trouble-installing-my-NETGEAR-router-what-do-I-do?language=en_US, and also: https://kb.netgear.com/000038886/How-do-I-install-my-NETGEAR-cable-modem-router-using-the-router-web-interface?language=en_US.
If you need further assistance of if you continue to experience an issue while using the App, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with setting up your product. When experiencing trouble while setting up, we recommend checking out these resources: https://kb.netgear.com/000061614/I-m-having-trouble-installing-my-NETGEAR-router-what-do-I-do?language=en_US, and also: https://kb.netgear.com/000038886/How-do-I-install-my-NETGEAR-cable-modem-router-using-the-router-web-interface?language=en_US.
If you need further assistance of if you continue to experience an issue while using the App, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Quality
on June 18, 2023
Posted by: N Rey.
It's been a month since my purchase and so far I have been very pleased at the performance. Mediacom offered tech support for a monthly charge that I rejected. I confident, if something goes wrong, Netgear has my service worries under control.
Written by a customer while visiting netgear.com
Customer Rating
5
Fast and easy
on June 20, 2023
Posted by: Anonymous
Plugged in, set up install through the app, set up with my internet provider, and done. Love that everything was done through the app.
Written by a customer while visiting netgear.com
Customer Rating
5
Works Great!
on June 21, 2023
Posted by: Livy Drexler
I have no complaints, it is a big step over my old router/modem. It’s especially nice having a two in one device.
Written by a customer while visiting netgear.com