Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Cable Modem Router Combo C6250 - Dual Band, Compatible - Black
Average customer rating
4.6
(2,569 Reviews)
Rating breakdown 2,569 reviews
5 Stars
1,921
4 Stars
430
3 Stars
131
2 Stars
33
1 Star
54
0%of customers recommend this product.
(
0 out of
4)
Customer Reviews for NETGEAR - Refurbished Excellent - Cable Modem Router Combo C6250 - Dual Band, Compatible - Black
Customer Rating
5
Saves a lot of money
on June 23, 2022
Posted by: Fayco
This is a really efficient modem. It has 4g and 5g. Awesome...
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear good!
on June 24, 2022
Posted by: Dan
My router works like a charm. Easy to install and never any problems with conecctivity.
Good and reliable product.
Good and reliable product.
Written by a customer while visiting netgear.com
Customer Rating
5
Great product
on June 24, 2022
Posted by: Muhajir
I loved this Netgear AC1600 WiFi Router I replace my old modem/router combo. Great value, now getting the speeds that I’m paying for. Easy to install.
Written by a customer while visiting netgear.com
Customer Rating
5
Great connection
on June 26, 2022
Posted by: Julia
It does it’s job- barely disconnects- usually my internet provider. Easy to connect and easy to establish internet
Written by a customer while visiting netgear.com
Customer Rating
4
Good Hardware…Beware,Tech Support can cost you!!
on June 27, 2022
Posted by: StarGirl
I have had my modem/router for two years without incident until recently. I Purchased this because I did not want to have to pay a rental fee every month to the cable company. Recently I had trouble connecting to the Internet and the cable company assured me it was not on their side. When I called Netgear, I waited an hour and a half on the phone just to speak to a tech support rep!!!!!!!! The gentleman on the phone was super nice and courteous, we went through how to reset the router, but still no Internet. He assured me that the hardware was OK, but that I would have to purchase a tech agreement to check the software. That’s ridiculous! The tech agreement was nearly the price of the router/modem to begin with! I had no idea this was how Netgear operated! I thought that the tech would help you with troubleshooting the software as well….NOPE! I told him, I may as well go out and buy a brand new modem router for the price of the tech agreement!! So after 2 hours (waiting an hour and a half and being on the phone for half an hour).. I hung up the phone with no resolution! Fortunately, the problem resolved itself a few days later… The network popped back up working OK!!??? I do want to give kudos to the tech support guy on the phone though, I know his hands were “tied” By the NETGEAR company and he could only do so much without making me pay for a tech agreement. He was extremely nice, polite and courteous.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear AC1600 modem router review
on June 28, 2022
Posted by: Anonymous
Product works great and is as advertised, Great speeds and connectivity on multiple devices!
Written by a customer while visiting netgear.com
Customer Rating
3
Decent but drops connection occasionally
on June 29, 2022
Posted by: jwarring
This modem router is generally good but sometimes drops connection when too many devices try to connect to it. I've noticed that when a guest comes to my house, sometimes just the presence of their smartphone or laptop will cause the internet (both Wi-Fi and ethernet) to stop working despite no outages in the area reported by my ISP.
Response from netgear.comBy Consumer Affairs, June 29, 2022
Hi jwarring,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you troubleshoot your wireless network and the connectivity issue you are experiencing: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. These resources should help you troubleshoot your wireless network and the connectivity issue you are experiencing: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
So good
on June 29, 2022
Posted by: divi
Set up was easy and it’s working great. Totally recommend
Written by a customer while visiting netgear.com