Customer reviews from netgear.com
NETGEAR - Refurbished Excellent - Cable Modem Router Combo C6250 - Dual Band, Compatible - Black
Average customer rating
4.6
(2,569 Reviews)
Rating breakdown 2,569 reviews
5 Stars
1,921
4 Stars
430
3 Stars
131
2 Stars
33
1 Star
54
0%of customers recommend this product.
(
0 out of
4)
Customer Reviews for NETGEAR - Refurbished Excellent - Cable Modem Router Combo C6250 - Dual Band, Compatible - Black
Customer Rating
5
I don’t know why...?
on January 29, 2021
Posted by: Jonathan
I don’t know why I didn’t get it soon! Our internet connection was iffy to say the lest with our old router modem. Since we’ve upgraded it works seamlessly. Definitely worth upgrading.
Written by a customer while visiting netgear.com
Customer Rating
4
Easy set up and consistent connectivity
on January 30, 2021
Posted by: Anonymous
Easy to set up and reliable WiFi that was easy to use with my cable provider network. I did have to buy an extender so that I could download software updates to my electric car, which was about 100 ft from the unit so range could be better. But using the app to set up both made it relatively painless.
Written by a customer while visiting netgear.com
Customer Rating
1
Failed
on January 31, 2021
Posted by: Russ
It keeps dropping wifi and connection to Comcast. I had to buy an different modem. With the new modem I have not lost connection once.
Response from netgear.comBy Consumer Affairs, February 4, 2021
Hi Russ,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
Great Modem/Router
on February 2, 2021
Posted by: Henry
Excellent Modem/Router, been using it for 2 years. No problems, wired performance is Excellent, wifi signal is ok. For the price its a must buy if you are looking to upgrade to super fast speeds around 600-700 mbps (wired)
Written by a customer while visiting netgear.com
Customer Rating
5
compatable replacement
on February 2, 2021
Posted by: Charles Santoreĺlo
the AC1600 is an excellent compatable WIFi router for the ALTICE Cablevision internet service and the service dept helped me with the install glitch which will certainly happen
Written by a customer while visiting netgear.com
Customer Rating
3
Just ok
on February 3, 2021
Posted by: Anonymous
It worked well for less than a year and then started having terrible signal strength and random drops. The 5Ghz signal was particularly degraded by the time I got rid of it. No amount of reboots, resets, settings changes, or firmware updates solved it. Best for a small house or small apartment.
Response from netgear.comBy Consumer Affairs, February 4, 2021
Hi David Lloyd,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
3
Reliable most of the time
on February 5, 2021
Posted by: J Mendoza
After replacing this router with one from xFinity, I did notice that it makes a big difference if you are connected to the 2.4 version vs 5. It wasn’t like that with our previous router.
Response from netgear.comBy Consumer Affairs, March 13, 2021
Hi J Mendoza,
The primary differences between the two frequencies are the range (coverage) and bandwidth (speed) that the bands provide. The 2.4 GHz band provides coverage at a longer range but transmits data at slower speeds. The 5 GHz band provides less coverage but transmits data at faster speeds.
The range is lower in the 5 GHz band because higher frequencies cannot penetrate solid objects, such as walls and floors. However, higher frequencies allow data to be transmitted faster than lower frequencies, so the 5 GHz band allows you to upload and download files faster.
Thank you
The primary differences between the two frequencies are the range (coverage) and bandwidth (speed) that the bands provide. The 2.4 GHz band provides coverage at a longer range but transmits data at slower speeds. The 5 GHz band provides less coverage but transmits data at faster speeds.
The range is lower in the 5 GHz band because higher frequencies cannot penetrate solid objects, such as walls and floors. However, higher frequencies allow data to be transmitted faster than lower frequencies, so the 5 GHz band allows you to upload and download files faster.
Thank you
Written by a customer while visiting netgear.com
Customer Rating
5
Easy Set Up
on February 5, 2021
Posted by: Rebecca
Setup was easy with the app, it looks sleek and blends in well so you don’t even notice it’s there.
Written by a customer while visiting netgear.com