Customer reviews from lg.com
LG - 24.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Average customer rating
4.1
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
16
4 Stars
7
3 Stars
3
2 Stars
1
1 Star
3
89%of customers recommend this product.
(
25 out of
28)
Customer Reviews for LG - 24.7 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Customer Rating
1
Horrible Refrigerator
on June 14, 2021
Posted by: Frustrated broken
from Chicago
I brought this piece of junk in 2010 then all of a sudden it stop working a few months after the compressor warranty was over. The repair man informed me the compressor was bad. The control board, evaporator fan, compressor and dryer filter were changed to no avail. I had to have the control board changed in my stove a few years ago. Never another LG product for me.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, June 16, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Sarah08
from Indio, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the way this refrigerator I designed. It seems like I have so much more room than my previous one, and so easy to access items.
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bob 21
from Pell City. Al
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought my LG refrigerator 2 years ago and have been very satisfied with it.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: macles
from Horizon City, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the no smudge doors and the double doors. The whole fridge is open and visible. I really like the drawer that will hold veggie trays, etc. I'm glad I picked one with no water or ice in the door. I like the look and I suspect it will last longer!
Pros: Style/Design, ease of use, Features/Settings
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: atef sadek
from California
Verified Purchase:Yes
I bought this a month ago am so happy to have it
it is a great
it is a great
Pros: Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: jimmy21
from Bridgewater NJ
Verified Purchase:Yes
The service man came to my house and told me he can't get the replacement part.
Quality
1
Features
1
Value
1
Response from lg.comBy Charles Justine Gabica, LG Social Media, July 25, 2023
Thank you for sharing this with us. We know what you've experienced with repairs isn't ideal. Rest assured, we'll take steps to ensure that you don't receive the same level of service. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to assist you. -Charles
Written by a customer while visiting lg.com